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Needs Work Casinos List

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Key

  • - Green + casino complaints status. Casino hold our Deposit Guarantee and have agreed in advance to discuss all complaints and share all relevant evidence. Casinos with our Green + status will have a Trustworthiness stat of 12/10
  • - Green casino complaints status. Casino have consistently been willing to discuss all complaints and have shared all relevant evidence. Casinos with our Green status can receive a maximum of 8/10 for their Trustworthiness stat.
  • - Amber casino complaints status. Casino are willing to discuss low level complaints, but have been unwilling to share evidence to support confiscation of player funds during previous complaints. Amber status casino can receive a maximum of 6/10 for their Trustworthiness stat.
  • - Red casino complaints status. Casino have been unwilling to discuss any player complaints with us. Red status casinos can receive a maximum of 4/10 for their Trustworthiness stat.
  • - Grey casino complaints status. We have not had reason to attempt to discuss player complaints with this group. As such we don't yet know how they'll respond. Grey status casinos can receive a maximum of 8/10 for their Trustworthiness stat.