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Apr 13

Skybook cheating Video Poker (Amigotechs software)

Posted by THEPOGG in Blog.

 

In January this year we were contacted by a player with Skybook casino via our complaint service (you can see the complaint here – http://thepogg.com/complaint/skybook-non-random-casino/).

The player had played the 2 Ways Royal game at Skybook casino and believe that they’d received a statistically unlikely result – one that would not have occurred in a random or fairly functioning game.

The player reported playing 560 hands and NOT ONCE receiving a hand of 3 of a Kind or Better. This seemed statistically significant enough to warrant further investigation.

 

Analysis of the Main Game

 

When playing optimally the probability of receiving 3 of a Kind or better in the 2 Ways Royal game that Skybook offers is 0.109805 and as such the probability of any single hand resulting in a hand of 2 Pairs or less is 1-0.109805 = 0.890195.

To calculate the probability of not receiving 3 of a Kind or better over 560 hands, we take the probability of receiving 2 Pair or less and put it to the power of 560

0.890195^560 = 0.000000000000000000000000000053

If we convert that probability into odds we get;

1 in 18867924528301900000000000000 or approximately 1 in 1.88×10^28

To put this figure in a perspective that can be understood, rough estimates of the number of stars in the observable universe are between 7×10^22 and 7×10^24 (source – physicsoftheuniverse.com/numbers.html). This means that if we played 2700 sets of 560 hand for EVERY STAR IN THE OBSERVABLE UNIVERSE we would only have played just enough to expect to have seen a single set with no 3 of a Kind or better hands ((1.88*10^28)/(7*10^24)= 2695.42).

Put another way, the odds of winning the jackpot on the UK National Lottery are 1 in 13983816. The odds of this event occurring are substantially longer than the odds of a player buying a single ticket for three different National Lottery draws and winning the jackpot on each of the 3 draws (1 in 2734494804479010000000 or 1 in 2.73×10^21).

In short if the player has played optimally there is no way that this result could have occurred when playing a game that operated fairly.

The above analysis depends on the player playing every hand optimally. This assumption had to be checked and confirmed before any conclusions could be drawn. For instance, if a player intentionally discarded winning hands or any cards that may be likely to result in winning hands it may have been possible to artificially force this type of result (though there doesn’t seem to be any good reason that a player would choose to do this). As such we requested copies of the player’s game history to be extracted from the Skybook casino casino software (Amigotechs). The player provided the requested game history in the form of both screen shots and a video to ensure against any claims of forgery.

The below table shows a complete hand history for the playing session, which lasted a little less than 1 hour and 20 minutes, including the starting hand, the finishing hand, whether the player’s decision was optimal, if not what the Expected Value reduction was and what the final hand paid as;

 

HandGame IDStarting HandHandFinishing HandCorrect StrategyEV ReductionResult
161030365As4cAc2c4s2 PairAs4cAc8d4sY2 Pair
261030359Ac6dKsQdJsNothingAc6cKsQdJsYLoss
361030356Qc8c9c6hJhNothingQc8c9c5h2dN-0.02Loss
4610303542d8h2hAcJsPair2d3c2h9dTdYLoss
5610303499s9cKhQdKc2 Pair9s9cKh7hKcY2 Pair
6610303434sJs3sKhAhNothing5c5sKdKhAhY2 Pair
7610303389d3h3sTs2sPairQs3h3sKcAsYLoss
861030335JdQd4h9c4dPairTdTc4hQs4dY2 Pair
9610303293c8sKdTsAsNothing4d3sKd2sAsYLoss
1061030321KcAdJs3s9dNothingKc2hJs4sKdYPair
11610303167hTd3c2dQdNothing4hTdQs6hQdYPair
12610303137cKcJc2d5sNothing4hKcJc6s8cYLoss
13610303108d5d3c8hKsPair8dKdJd8h3DYLoss
14610303083c4c9hTh3sPair3c4d8dJd3sYLoss
15610303004dJd8d5d6hNothing4dJd8d5d2sYLoss
16610302862d3c2c4c8cPair8d3c2c4cThYLoss
17610302814cQs5sKs3hNothing9sQsQhKs9dY2 Pair
18610302779c4d5dQd6cNothing7cAdQsQd8cYPair
19610302734sTd8cAsKhNothing9h7c9cAsKhYLoss
20610302714d6c8h4c9sPair4dQdTh4cAdYLoss
21610302655dJc9hTd6sNothing5hJc9cKc6dYLoss
22610302462cJhQdThAsNothing2sJhQdThAsYLoss
23610302349s3s2s9hQsPair9s3s2sQcQsYPair
24610302287c4sKc8h9hNothingKsQsKcAd9sYPair
2561030224Tc3d8c3hJsPair6h3d8d3h8sY2 Pair
26610302196hAdJd2sQcNothing4sAdJd9hQsYLoss
27610302178d9d7cKs8cPair8dKd2s6d8cYLoss
2861030210Jd4s8hQc6cNothingJd6d2dQcQhYPair
2961030204Kc4s6dTs8cNothingKcJsQs6c7cYLoss
30610302026hTs2dJcTcPairQdTs2h7sTcYLoss
31610301963sTh6d8c5hNothing5sQc2sTd2hYLoss
32610301894d6dAsQhKdNothingAc8hJhQhKdYLoss
3361030187Js9h5d7d5sPair9s8d5dQh5sYLoss
34610301842c9sAc5d7dNothingAdQcAc2hKhYPair
3561030180Kh7d9sTs2hNothingKhTdJd8c3dYLoss
36610301786hQd4c4s7sPairAs9h4c4s8sYLoss
37610301716s5cTs6cAsPair6s5d9d6c7dYLoss
38610301663h6cKc8c7sNothing6hJdKc5cJhYPair
39610301602sQcKs5dTsNothingQsQcKsTd3sYPair
4061030155Th7sQd4sKsNothing9d6sQdAhKsYLoss
41610301509sKc6d7d8hNothing9sQd6d7d8hYLoss
42610301445c6hKsAcAdPair5s2sJdAcAdYPair
43610301415s2hJhQc8hNothing6cKcJhQcThYLoss
4461030135AcTh4dAhKcPairAc4s9dAh3sYPair
4531030131KhJh3hKd3s2 PairJKh9d3hKd3sY2 Pair
4661030127QhJh5cTs7sNothingQhJh3c9c9hYLoss
4761030123Jc3sTdJs7dPairJcKs8cJs4sYPair
48610301185dAc6sTcKhNothing3dAcTh5sKhYLoss
4961030112Ts7d7s6hJdPair2c7d7sQh2sY2 Pair
5061030108KsQhQdTd4dPair2hQhQd8s3hYPair
51610301025c6d7s6s2hPair8h6d2c6sTsYLoss
52610300966hKdJc5c5hPair2sAd2c5c5hY2 Pair
53610300907c4dKhAs7dPair7cTh6s9s7dYLoss
54610300855d7d9cAcJhNothing2s3h5sAcJhYLoss
55610300798dKh9s7sAdNothing7cKhJdQhAdYLoss
5661030074Jc5h4dQdKdNothing4sAsJdQdKdYLoss
57610300687hKcAcTd3hNothing9sKcAc3s5cYLoss
58610300664sQc4h8h2cPair4s2s4h7sTsYLoss
5961030061AcTd3c7sKdNothingAc4dKhQcKdYPair
60610300552sQdJcKdAcNothing4cQdJcKdAcYLoss
61610300499c7dAh2h8hNothing2s8cAh9h3cYLoss
62610300352d9s3h6c4hNothing2c6dTs3d2sYLoss
63610300266c3d5c5d2dPairAd3d9h5d2dYLoss
64610300227c6cJcKd6sPair2d6c9d4d6sYLoss
65610300174d6s8s9d3hNothing4sJs8cAs9sYLoss
6661030006Jc3dKcQd9dNothingJc6cKcQd9dN>-0.03Loss
6761029998Jh4d3c6dQdNothingJh5dKd9dQdYLoss
6861029991As2d5s3c5dPair8dKc5sQd5dYLoss
6961029987AdJhKc4h4sPair9s5cTd4h4sYLoss
70610299858d4sJd3d3cPair8hJs6d3d3cYLoss
71610299799h2c4dAdTdNothing4c3dKcAdAhYPair
7261029971JdAcQd6dThNothingJdQsQd4h6cYPair
73610299679s7d7cTsTd2 Pair8h7d7cTsTdY2 Pair
7461029961AcTh9sQhKhNothingKsTh9cQhKhYPair
75610299575h2d8cKhAcNothing7cQd5dKhAcYLoss
76610299558d6cQs3c6sPair3s6cKdAd6sYLoss
77610299504d7d2c2s8sPairAhQc2c2s4sYLoss
78610299479c5d9dTdKcPair9c7c9dTcKdYLoss
7961029944Kh8dJc3h6sNothingKh7cJc4c5sYLoss
80610299423h3s7s9h7d2 Pair3h3s7s4d7dY2 Pair
81610299395cThTd4h6hPair3cThTd8c3hY2 Pair
82610299376c3d4s8cJhNothing3h5sQd9cJhYLoss
83610299339dAc5s4dKsNothingAdAc2s8cKsYPair
84610299292dTc5cKdAhNothingAs5sKcKdAhY2 Pair
8561029925Js5h4c4hAsPairAc8d4c4h2cYLoss
8661029922TsAdQc6hQhPair7d8dQc7cQhY2 Pair
87610299193sKhQsAh8dNothing6sKh3dAh9dYLoss
8861029915Kh6s3c8cTcNothingKh3sKs7d9hYPair
89610299123d3c7h2dThPair3d3cTs9c9hY2 Pair
90610299096s3s5c9sJhNothing5sJs8s9cJhYPair
91610299067hKd9d2cJdNothing4sKd9d9dJdYLoss
9261029902JcQhQdTdAhPairAsQhQd4s5dYPair
9361029899Js4c6hAsTdNothingJsAh6sAs5dYPair
94610298966h8cAhQs4sNothing4cThAhQs8sYLoss
9561029892JcQc7cAd6dNothingJcQc5dQdKcYPair
96610298877dKc8sAsTcNothing4sKcKhAsJcYPair
97610298847hJs6s2hThNothing3cJs8dAc3hYLoss
9861029879Th7c2h3sJcNothingKd3d3hTdJcYLoss
99610298733c7h8h9h6hNothingJc7h8h9h6hYLoss
100610298706dAsJs6sJh2 Pair6dTsJs6sJhY2 Pair
10161029861AhJdTs9cKdNothingAsJd3cKhKdYPair
102610298562cThAsKd2sPair2cJc5h3h2sYLoss
10361029852Tc5d8s6cJsNothingKs8h2sKcJsYPair
10461029847Tc4hAsQh5sNothingTd2cAsQhKcYLoss
105610298438d9cKc2sKsPair3hAdKc2hKsYPair
106610298386c8s2sKhAhNothingQs2c2dKhAhYLoss
107610298364sQs5dTh9dNothing8cQsKd8d9hYLoss
10861029833Ts3dAd4d7cNothing7h3dAd4d9hYLoss
109610298303h6d8d2c4dNothingKs6d8d6s4dYLoss
11061029826Ad2d6sJhTsNothingAd5sAcJh5hY2 Pair
11161029823As4dKsAh9hPairAs4h4sAh5cY2 Pair
11261029820Kc2c8dKh5sPairKc9s8cKhJsYPair
113610298166d7c3cAc9dNothingQcAs9cAc6cYPair
114610298135dJcAdKcTcNothing8cJc4sKcTcYLoss
115610298084c9h3hAsKhNothingJs7hQcAsKhYLoss
116610298012sQd4c9hKsNothing8dQdAsQhKsYPair
11761029796AhJh5cTd6cNothingAhJh9s9d7hYLoss
118610297946d3s3h8cQsPairJd3s3h5c2sYLoss
11961029789ThAc7cJhAsPair9cAcQhTcAsYPair
120610297787cKs8c5s4cNothingAcKsJdAs5sYPair
121610297743d9c7hKd3sPair3dQcTs6d3sYLoss
12261029771TcKdTs6cJdPairTc5dTs2s7hYLoss
12361029766JcJd7h9c3hPairJcJdAh8c9sYPair
124610297625sTc8cKc4cNothing2hTc8cKc4cYLoss
125610297597s5d5s6dJsPair7h5d5sKd4dYLoss
126610297528d7cJc5hKsNothingTh9dJcKcKsYPair
127610297464d7d2d2hKdPair4d7d2d5sKdYLoss
12861029740QdJd7c6cKsNothingQdJd3h7s2cYLoss
129610297357sAc5c9cTdNothingTcAc6s5sQsYLoss
130610297316cKd7s9cQhNothing6sKdJhQdQhYPair
13161029725As8c6d2dThNothingAs3cTc7cJcYLoss
13261029714Ts5h6s2s3sNothingTcAs6s2s3sYLoss
133610297109d7sJs4c4dPair3s5sTd4c4dYLoss
134610297049sQc5dAd8hNothingAcQcQhAdTsY2 Pair
13561029697KcQd4d7s8dNothingKcQd6c2d6dYLoss
13661029692Td4s6d9h8cNothing5sAs9cKhQhYLoss
13761029687Kd9d2h2c5dPair9s7c2h2c3hYLoss
13861029685Ac3c6d6sTdPair3h5s6d6sKhYLoss
13961029679Ah3d3h2hJdPair6c3d3h6s7hY2 Pair
140610296745s6s9s9d3hPair5hQs9s9dKcYLoss
141610298684sKh4hQdQc2 Pair4s6h4hQdQcY2 Pair
142610296644c7d6cJd8dNothing9d7d2hJd8dYLoss
143610296599d2cKs4hAsNothing5h9hKsQcAsYLoss
144610296548sAc3c9h5hNothing4cAc9c4h7hYLoss
145610296486s3s6h3c2d2 Pair6s3s6h3c5sY2 Pair
146610296437sAhJsJcAd2 Pair8sAhJsJcAdY2 Pair
14761029640JsTsJh7h6dPairJsTdJhThQsY2 Pair
148610296353h9hJs9h9cPair4c9h2cJc9cYLoss
149610296294d5h7hTc2hNothing3h6c9h6d3cY2 Pair
150610296214cJsAc2sTcNothing3dJsAcQcJdYPair
15161029617KdTd3s4cQsNothingKdJd5hAcQsYLoss
152610296135dAsTdJdJsPair7hQsJd7sJsY2 Pair
15361029609Jc6c7d6dAcPair4c6c7s6dQdYLoss
154610296054hJs2d9h4cPair4h3sQdTc4cYLoss
155610296018s2dKh6c9sNothing9d4dKh7dAdYLoss
156610295973cJdKh4s7dNothingQhJdKh5sJcYPair
157610295935c7hQhAsJdNothing9cQsQhAdJdYPair
158610295913dAh3c7c4dPair3dTd3cKd8dYLoss
15961029587TcThAh6c9hPairTcTh6s2s2dY2 Pair
16061029585Th2c2hQsJhPairTd2c2h8s9dYLoss
16161029581JsAs7d7s8hPairKs4h7d7sQcYLoss
162610295772s2hTd9s3hPair2s2hKd6hAsYLoss
163610295736h9cTsTc6c2 Pair6h8cTsTc6cY2 Pair
164610295702d2s4sKh5dPair2d2s6sTc9hYLoss
165610295669h2s9s6s7cPair9h8h9s3s3hY2 Pair
16661029561QdAsQc8c5cPairQd5hQcJs4dYPair
16761029558JcJdTs2d6cPairJcJd7sAdQsYPair
168610295532sQd9h2c9s2 Pair2s8d9h2c9sY2 Pair
16961029546Kd9hAc9d6dPair4d9hKc9dTcYLoss
170610295386dAsJh7s5hNothing9dAsJh3hAdYPair
171610295349hTd4d2c8sNothing8c4sQs5h7hYLoss
17261029519Qd4hAhJd7hNothingQdKcAsJd9hYLoss
173610295118d9d6d3c9cPairKs9d5dQh9cYLoss
17461029506Qs8s8h6sTsPairQs8s6h6sTsYLoss
175610295012s9cTs3cKcNothing6c7hTcAsKcYLoss
176610294964cTdQh8c3hNothing3dQdQhJc2dYPair
177610294795h8h3s6sJsNothingQc2h9sAcJsYLoss
178610294753sTcJc7c5dNothingQsTcJc7c4dYLoss
179610294728c4d9dKcAdNothing2dKh2cKcAdY2 Pair
180610294697hTc4sTd2dPair3hTcQhTd8hYLoss
181610294664cJc6dJd8hPair3cJcThJdAcYPair
182610294639sKd4c7sQhNothingAcKdKs8cQhYPair
183610294577dQd7h4d9hPair7d5d7h9s4sYLoss
184610294532d7d9h8sKsNothing2s5sJc6cKsYLoss
18561029449ThJs5d6s8hNothing8dJs2h3dAhYLoss
186610294452d7sKcAs7hPair2h7s3s6s7hYLoss
18761029441QdAhQhAd6h2 PairQdAhQhAd5sY2 Pair
188610294386h7d5c3dQcNothing4cAhJhTdQcYLoss
189610294346d8c8hAd4hPair2h8c8hKh4sYLoss
190610294268hTd7c5h4cNothingJsTsAh4h3dYLoss
19161029423JhKdJc2s7cPairJh4dJc4c6sY2 Pair
19261029418Ts9h8c5s7hNothingTs9h8c8s7hYLoss
193610294118h5s9d4hQcNothing5d2c4sJsQcYLoss
194610294059d6sTsKdQhNothing4c2s8sKdQhYLoss
195610293985c2sKhTc3sNothingAsAhKh9s5hYPair
196610293942cJh2dAd5hPair2c8s2dKhQsYLoss
19761029386Ts9hQcTcKhPairTs3h5cTc5dY2 Pair
198610293813dAdKd5c9cNothing4dAdKd8h2cYLoss
199610293779dAh5cAd4hPairQcAh8sAd5hYPair
200610293715s6h4c6s3hPairTh6hJh6s4dYLoss
201610293676hKd7h8sQhNothing6hKd5dThQhYLoss
202610293607h4d6dAcJdNothing7h4d6dKsJdN-0.02Loss
203610293555h9dTd3c2sNothing8d5dKs2h6sYLoss
20461029350Js8h2c3d3sPairJdAdJh3d3sY2 Pair
205610293445c7dAsKs3dNothingQdThAsKs8dYLoss
20661029337JcTc6s2h8sNothingJcTcThKhQdYLoss
20761029332Td3h4s7d6sNothingQs4c6h8dQhYPair
208610293256h4s5hTsKdNothingKc9h3d7hKdYPair
209610293215sThAs5c9sPair5s8h4d5cKcYLoss
210610293163c2d8h9cAcNothing6sThAh4cAcYPair
211610293083d6d4sAc5sNothing3d6d4s9c5sYLoss
212610293022h7cJsJd4cPairKh5sJsJd2cYPair
213610292962c7sQh4hTcNothing4dKcQh9s8hYLoss
214610292923sAdAh4cTdPairQhAdAh8sKsYPair
215610292864d5sQcAs6sNothing6hAhQcAs3cYPair
21661029281As8c5h6d2dNothingAs6h4h9c4cYLoss
217610292758hTdKh7c8cPair8h3dJs7d8cYLoss
218610292619dJd8sTd5hNothing9dJd8sTd8hYLoss
219610292556sQs7c3h2cNothing6dQsKd7d5cYLoss
22061029250As3s8sKh5hNothingAs7hAdKhJcYPair
22161029244Ac4cKh2d9cNothingAc2cKhJcThYLoss
222610292368c3d7d9d2hNothingAh3h5c2dAdYPair
22361029229Ac4s2c6sThNothingAsQh2dTsJdYLoss
224610292262s5dTs2d9sPair2s4h8h2d6hYLoss
225610292216s5hKcKhTdPairQs5dKcKh9hYPair
22661029214Qs2s8sJdKhNothingQs6h4hJdKhYLoss
22761029209Qc6hTc2h8sNothingQcThTc3c8hYLoss
22861029204Qs9c2sJs3dNothingQs4h4dJs6cYLoss
229610291789c9sTc3hJsPair9c9sTdJh7dYLoss
23061029173ThQdQh4h3cPairKcQdQh4h3cYPair
231610291675dKhTh2s5hPair5d9sKsAd5hYLoss
23261029162Jh6d6cKh5hPair7h6d6c5sJcYLoss
233610291583h8cTsQhQsPair3c2cKhQhQsYPair
234610291534dKhQc4s3sPair4d3cQs4sJsYLoss
23561029150Ts5d7c5hQsPairTh5d9h5hKsYLoss
23661029147Th9h3s2sTdPairTh2h5d2dTdY2 Pair
23761029144Ts5hTd7c9sPairTsJcTdJd8cY2 Pair
238610291416h3s4cJd6dPair6h4dKh5h6dYLoss
239610291408h7h4sTs7dPair3h7hTcAs7dYLoss
240610291373h7dAs5cAhPair2sJsAsJdAdY2 Pair
24161029134Kd7cQs8s4cNothingKd4hQsKhQdY2 Pair
242610291295c3sThKc6dNothing2dAh9cKc3dYLoss
243610291259s3c9h5c6dPair9s5d9hAd7dYLoss
244610291205s2h4h7sAcNothingKs8s9dThAcYLoss
24561029115ThQh5hAd4hNothingThQh5hTc4hYLoss
24661029111Qh9dQcKc2cPairQh4dQc5h2dYPair
24761029109As5c9sKcAdPairAs2c6s2hAdY2 Pair
248610291069dQdQs7s4cPairAsQdQs6c9hYPair
249610291039h8c5c4c5dPair7dJh5c9c5dYLoss
25061029099Tc4cAsQhThPairTc8dQdJhThYLoss
25161029097Js4cJh6h5hPairJs2cJh7sTcYPair
25261029094Qc6sTs3hTcPair3s8cTs7dTcYLoss
25361029089Th5cKs9hQhNothingTh5dJs9hQhYLoss
254610290839d2d8c7h3dNothingQc2c5hJd9hYLoss
25561029076Jh5h6sAh3hNothingJh5h5sAh3hYLoss
256610290728hAc7sKd6cNothing7cAc9sKd6dYLoss
25761029067Js6c9s3d5hNothingJs4d3cKdAhYLoss
258610290618cTd9s8dKcPair8cJsTh8d6sYLoss
25961029035JdKs9c7hQdNothingJd6hKhTsQdYLoss
260610290303dKhTsKs8cPair8hKh5cKs9sYPair
261610290246cAc9d5c5sPairJd2h4c5c5sYLoss
26261029017AdKd2sJhKsPair4cKdTs7hKsYPair
263610289916hAh8hJs9sNothing6sAh9cJs9hYLoss
26461028985Qd3c6sJh7cNothingQd6c4hJhQhYPair
265610289777d8cTd2d4dNothing7d9sTd2d4dYLoss
266610289709s9cTc8sQhPair9s9c4s8h7dYLoss
26761028965Jh9s6s3cQhNothingJh6hQdJdQhY2 Pair
268610289577s5dJd6hJhPair3c7cJd4cJhYPair
269610289448c4hAsQh6dNothing2s8sAsQhTsYLoss
270610289388s7sQd4d8cPair8sQs3d9h8cYLoss
271610289309s7s6cTsThPair4d2cKcTsThYLoss
27261028923TdTs6dKhAsPairTdTs5hQcAcYLoss
27361028906Jh4dQd8d9cNothingJh7dQd9sQsYPair
274610289033dAs3c7hJsPair3dJc3cTs9sYLoss
27561028894JcQcTd8d4sNothingJcQc4c9c4dYLoss
276610288898h5s4c5dQsPair8d5sTh5d8cY2 Pair
277610288857d6cKh7s9dPair7d9hQh7sQdY2 Pair
27861028870JcJs6hKsTsPairJcJs5c7d5sY2 Pair
27961028867Ad4hQs4dKcPairTs4h8d4d9cYLoss
28061028863Ks3h4c7hTcNothingKs8cTh3c4sYLoss
28161028856Jd9cQdKhAdNothingJd4hQdKhAdYLoss
282610288534hAdTh7cKcNothing3dAd5sJsKcYLoss
28361028847Ts7s7h5s9sPairTs7s9c5s9sYLoss
28461028843ThTs2h7sAsPairThTsQd8s8cY2 Pair
285610288413hAc4c4h9dPairTdTc4c4hJhY2 Pair
286610288355hQd7h4s2hNothing8cQd3c2cJcYLoss
28761028832QsQc9dtc3cPairQsQcAh8c3dYPair
288610288287s4d5cAdQdNothing8c3s7hAdQdYLoss
28961028822Ts3c9d2h6hNothing7dKh4dJc2sYLoss
290610288144hKh4sAd2dPair4hKc4sAhTsYLoss
29161028812Jd6c8sJc6d2 PairJd6c8dJc6dY2 Pair
29261028797Jd5hAs4hTdNothingJd9cJs7hTdYPair
293610287949cKsKc5dThPair3dKsKc3h9sY2 Pair
294610287919h4c2h4h3cPair7s4c3s4hTdYLoss
29561028785JcTh3c9s8cNothingJcThKc9s8cYLoss
29661028780TdAc2dKc7hNothingJhAc4dKc2sYLoss
297610287755c6d7sQs7cPair4d2c7sJs7cYLoss
29861028771Js9c6d9h3hPair8s9c7c9hTcYLoss
29961028761KhTh8dJc5dNothingKh7c4sJc8cYLoss
300610287555sQs9d8s4hNothingJsQs8cJc5dYPair
301610287519cKc3s9h8hPair9c7s4c9hAsYLoss
302610287443s7sAdQs6sNothing3s7sJcQs6sYLoss
303610287377hJsKsAdQcNothing9cJsKsAdQcYLoss
304610287355dTs7d2sTcPair3sTs6h8cTcYLoss
305610287296d7h3h4sQsNothing8s2d5s5dQsYLoss
306610287257h6d9d8cKcNothing7h6d9d8cQhYLoss
30761028720Qd3d4d4h8sPairTd5d4d4hQhYLoss
30861028712Jc9c6h8s7hNothingQh9c6h8s7hYLoss
30961028705Ks3d3hJdQsPair9h3d3h2sAcYLoss
310610286994cKhQh9h2sNothing3sKhQh9hQcYPair
311610286913c7dAs6cKsNothingQd2sAsQhKsYPair
312610286843c3hQsJdAcPair3c3hJs5c6cYLoss
31361028680Jd2d3s8c7sNothingJdTh4d4hQdYLoss
31461028671QsAdJd9dKcNothingQsAdJd9sKcYLoss
315610286638h6hQsTs4cNothingThQcQsTsAcY2 Pair
31661028655As4c5s3cQhNothingAs8cJd6hQhYLoss
31761028650Qs3h6d6c5hPair9c3d6d6c2hYLoss
318610286477s2h2c3dQdPairTc2h2c4cJhYLoss
31961028641Kd5sKc4d4h2 PairKd8sKc4d4hY2 Pair
32061028626JcAh7c8hQdNothingJc3h5h2cQdYLoss
321610286196c7d5hKh9cNothing8d3dQsKh8sYLoss
322610286126dKs8s3d8hPair4s6s8s5h8hYLoss
323610286048c9hJh4cKsNothing7d3hJhAsKsYLoss
324610285997d4cKc6s9dNothing7c6hKc6dAsYLoss
32561028593Th7h8s3sAsNothing8d3c2sJdAsYLoss
326610285904sJs3h3sJh2 PairQhJs3h3sJhY2 Pair
327610285838d9s3dQc8cPair8d6s5c7d8cYLoss
32861028578Jd7cQc2c6dNothingJdKcQcTc6sYLoss
32961028577QdQcTsTc6s2 PairQdQcTsTc7sY2 Pair
330610285704cJc6cQh2hNothing5sJc2sQh5hYLoss
33161028565KdJh7dKhAsPairKd3d8hKh9hYPair
332610285449d7cJd2sQdNothing9d2cJd5dQdYLoss
333610285403sKcJdAc6cNothing8dKc2hAc6hYLoss
334610285267d9cJhTd6dNothingTs5hJhKcAhYLoss
335610285212c5sJd9cKdNothing6s4cJd2dKdYLoss
336610285164s4cQdAs8cPair4s4c6dKhTcYLoss
33761028511Qs8c3cTc3dPairTh5c3c9s3dYLoss
338610285058s4s7sTc2dNothing8s4s7s9sTdYLoss
339610285018s4sKs4h6hPair9c4sKh4hAcYLoss
340610284977c5hKc4c5sPair6h5h3d9d5sYLoss
341610284926d2sAd7hTcNothing8sKhAd8cJsYLoss
342610284865cQs6cQhJdPairKhQsAsQh9dYPair
343610284824c9s5s2dAhNothing3cAd8d8hAhY2 Pair
344610284762cAs9d7d4dNothing2hAsQcJs7hYLoss
345610284736d9d9h6cQc2 Pair6d9d9h6c3sY2 Pair
346610284695h2c5c8d7sPair5h8h5c4h6cYLoss
347610284637dTdTc2c9cPair4dTdTcJs3cYLoss
348610284586cJsKs5h4hNothing3sJsKsKh2cYPair
349610284493cQhThAd2hNothingAcQh9dAd4hYPair
350610284446s5sTh6d7dPair6s4dJd6dQcYLoss
351610284367hJd2c5s6hNothing3hJd6cAc4cYLoss
35261028429Qs9d8c6cQhPairQs5s5c8dQhY2 Pair
35361028423JsQc5d9d2dNothingJsQcQd3h6hYPair
354610284177dAcQdAd2cPair8dAcJdAdJsY2 Pair
355610284112dTs8c7h9sNothing2cTs8c7h9sYLoss
356610284064c5h8s5dAhPair9s5hJc5dTsYLoss
357610283993s3h6d2hAcPair3s3h9c6cTcYLoss
35861028396AhAd7c9hKsPairAhAd6h2c4sYPair
359610283867s3h5c4c2cNothingJc2s5c4c2cYLoss
36061028383KcAh3c9d8dNothingKcAh7s9sQdYLoss
36161028377Kd7h5c5dJdPair3h9s5c5dTsYLoss
36261028372JcJs4hTdQhPairJcJs7s5h4cYPair
36361028366TsKd4c2sQcNothingKsKd3sThQcYPair
36461028359Ad8s7cJc2hNothingAdQc4sJcKhYLoss
365610283558s4h4s6d6c2 Pair3h4h4s6d6cY2 Pair
366610283506s4dJdJh3hPair5hAcJdJh8sYPair
367610283443hJs2dKs4dNothing9cJsTdKsKhYPair
36861028335KhAc4s7d5cNothingKhAc4hQc8sYLoss
369610283263c4c7c8h4sPair9d4c2sAd4sYLoss
370610283074h6d2dKsQdNothing6c3hQcKsQdYPair
37161028302AdTdQc2c5hNothingAd4sQc6s3cYLoss
37261028288Tc4d6h3hKdNothing5h4d6h3h4hNLotsLoss
373610282818d7cAdTd3dNothing8dKhAdTd3dYLoss
374610282705dTh2cAc5cNothing5d7h4d4c5cY2 Pair
37561028266Ks8hKhJs3sPairKs5cKh3dAdYPair
376610282596c8d6dAd5hPair6cQd6d9c7hYLoss
37761028251TdKc5c2c3cNothingQh8c5c2c3cYLoss
378610282469d5d6s4sQsNothing6d7s3sKsQsYLoss
379610282388dKd3s9d3dNothing8dKdAs9d3dYLoss
38061028230Qh8h3c2d7sNothingQh2hQs8cKdYPair
38161028203JcAs3cQsKhNothingJcAs9hQsKhYLoss
382610281993c3d5d5c7h2 Pair3c3d5d5c4hY2 Pair
383610281945c6h4hQd5sNothing5cQsTh3d5sYLoss
384610281868cTc4d6h9cNothing8cTcJs8h9cYLoss
38561028178KhKc9sQh7dPairKhKc3s8s3dY2 Pair
38661028170Ks8d6c5d4hNothingKs6h2hJs3cYLoss
38761028162KhQdTcJsJhPairTdAhQsJsJhYPair
38861028135KdQdTs7sJcNothingKdQdTsQhJcYPair
38961028125Jh9s8c2s9dPairQs9sKdJd9dYLoss
390610281178dTh6sKd3cNothing9hKc3hKd5cYPair
39161028111AhAc4d2s4c2 PairAhAc4d5s4cY2 Pair
392610281036hTc4dJd6sPair6h3cAdAc6sY2 Pair
39361028097Ks8c8h7hTcPairAd8c8h3dTdYLoss
394610280835c7h6c7s8cPairKd7h2s7sTcYLoss
395610280817h5cKsThKhPair3sAdKsQdKhYPair
396610280749d6c3d5c6hPair2h6cAd5s6hYLoss
39761028051Th3h9c6s4sNothing6cAhAdTc6dY2 Pair
39861028036QdKs7sTs6hNothingQdKs3hAh9sYLoss
39961028029Ah6c4d8s6dPair8h6c8d2d6dY2 Pair
400610280199h3c7sQcTdNothingKh8s4hQc5hYLoss
40161028012ThJhJc3cTc2 PairThJhJc2hTcY2 Pair
40261028007Jd3cTsJs3h2 PairJd3c9sJs3hY2 Pair
403610279992h4sAd5c5hPairJc8s4h5c5hYLoss
404610279947h2sAc8h9dNothing4s5hAc6d2cYLoss
40561027986TdQhKdAs8sNothingTdQhKdAsThYLoss
40661027982ThKs6d3h8cNothing8dKsQsKh4dYPair
407610279746s5h6dQh9hNothing6sJh6d4hQdYLoss
408610279705h5s4c4hTh2 Pair5h5s4c4h9hY2 Pair
409610279638cThJs3h6sNothingQsKcJsTs4cYLoss
41061027955Jh2cQd5s3sNothingJh9sQd6hAcYLoss
41161027922Ks9sJc3cTcNothingKs4dJc3h9cYLoss
412610279132sAs9d5s5cPairAd9h9c5s5cY2 Pair
413610279072c8hAdQcQdPairAh6hJdQcQdYPair
414610279014d4h6s8s6d2 Pair4d4h6sTh6dY2 Pair
41561027894JhAc9c3h8sNothingJhAc3d4d6cYLoss
416610278906sJhKs5s4hNothing9hJhKsJd8cYPair
417610278869cQhQd2d4hPair4sQhQdJh9hYPair
418610278802c7sJd8s5cNothing3cThJdAd8dYLoss
419610278757sQdJhQc3sPair2dQdJsQc9cYPair
420610278682dAh2h8h5sPair2dTd2hTh4cY2 Pair
421610278609d4h8c8dTcPair3c3s8c8dKdY2 Pair
422610278546cKs3s2c8dNothingTdKs3c4c7sYLoss
423610278489sTs2dKc8cNothing7h9cQdKc5sYLoss
42461027841Jc8s6d7sQdNothingJcJhAs9hQdYPair
42561027836Qs3d4c2d3sPairTh3dQhJs3sYLoss
426610278297dKc5c9d2hNothingQsKc2cJc7sYLoss
427610278219hQd9d3dJcPair9h5d9dKc8hYLoss
428610278126c2h9h5dKsNothingKh7hThJdKsYPair
42961027805Qc7sJdJsQs2 PairQcTdJdJsQsY2 Pair
43061027796TsTd4sKdJdPair8dTdKcKdJdYPair
43161027790Qc4c4sJh8cPair7c4c4s5c6cYLoss
43261027780Qc5h9s4s2dNothingQcKs3s8hKcYPair
433610277699s4c2dThQsNothing8d9hJsQhQsYPair
434610277639hAd6cAsThPair7sAd2dAsQhYPair
435610277547cTdJs8d6cNothing3c2hJs5hJdYPair
43661027750Jd3hJh7d5hPairJd2dJh6d2sY2 Pair
437610277428h7d9sQs3hNothing6h3dJdQs7sYLoss
438610277302cTs7s3cAsNothing8sQcTc4cAsYLoss
43961027721KsAcQd7s7hPairJc3h8d7s7hYLoss
440610277092h5dKdJd7hNothingAc5hKdJd2cYLoss
441610276997sKdTs8hJdNothingAcKdQc2cJdYLoss
442610276932s2c3sKd3c2 Pair2s2c3sKs3dY2 Pair
443610276772s3s8s4s7hNothing2s3s2c4s7dYLoss
444610276675d7hThKs2hNothing2dJs2sKsAcYLoss
44561027657KdJcJd7cTcPair2cJcJdKcThYPair
446610276507s6h3s4d7cPair7sKs6d8c7cYLoss
447610276205h6h2hAcQcNothing5h6h2hKc2sYLoss
448610276155sJs5dQd9sPair5sQc5d9dAdYLoss
44961027608Td3c2d9s3dPair8h3c4s7c3dYLoss
450610275984s2h3c5hKsNothing4s2h3c5h9cYLoss
45161027589JcKs9dQdQhPair9h6s7cQdQhYPair
45261027583KsKhJd6cAcPairKsKh9sQd2sYPair
453610275704dAs7h3dQcNothingQsAsKs9hQcYPair
45461027559AdQc3hKhJsNothingAdQcJcKhJsYPair
45561027552Jh4sTcKd2hNothingJhKh9sKd2dYPair
45661027547Tc3s8h2h3hPairKs3s9c5h3hYLoss
457610275285cTdKc7sQdNothing4h3cKc9dQdYLoss
458610275217cKsAc6h3sNothing6dKsAcTs5sYLoss
459610275137s5h6hAcKhNothing5sKs7dAcKhYPair
460610274977c3c4c6d8cNothing7c3c4c9d8cYLoss
461610274942c4sJhThTsPair8dQc9hThTsYLoss
462610274876h3sKhJh4sNothingAcJcKhJhTdYPair
463610274846dJs8s5cJhPair6sJs6cAsJhY2 Pair
46461027477JdTd8c5cTcPair6cTd2s6sTcY2 Pair
465610274746sAhTdTc2hPair8h4dTdTc2cYLoss
46661027467Qh4s2hTs7cNothingQh8dQs6d9cYPair
467610274615s3s3h9c6dPairJc3s3h8hJdY2 Pair
468610274554sKd5cQhQcPair7s8h4hQhQcYPair
46961027448Qh8c6h4h5dNothingQh7d8sQsKsYPair
470610274402c7h6dAs5hNothingAh9h7cAs8dYPair
471610274363c5cJd5h4sPair9d5c6d5hTsYLoss
472610274257c2c9dAsQdNothing4h2h7hAsQdYLoss
473610274195cAh7d2dAdPair7cAh2s3sAdYPair
47461027412AcKdTh5sKhPair8hKdJdAhKhYPair
47561027406Jh9s4c8s2cNothingJh9h6c7s3cYLoss
476610274009h4d5s9sTcPair9h3h7s9s6sYLoss
477610273904hJdTh4d6hPair4h7dTs4dKcYLoss
478610273848c5c7h7s2hPair9dAh7h7sKhYLoss
479610273773h9dJsAc5sNothing3d3cJsAc5cYLoss
48061027370Jh6h6cKhQsPair2c6h6cAcKsYLoss
48161027360Qc2hTh8d7hNothingQc5h9sJhAdYLoss
48261027345Kc4s3s6s2cNothingJs4s3s6s8dYLoss
48361027338JhAc6h4d7cNothingJhAcQc5dKdYLoss
484610273308c7d8d9sTdPair8c6d8dKd5hYLoss
485610273248c5cJd2dTsNothingKhAsJd2cQhYLoss
486610273165sAc7d2hJcNothingKcAc7h8cJcYLoss
48761027310ThTdQd2s7cPairThTd2dJd5hYLoss
488610272986hTc4c3d7sNothing9c7dKh8dThYLoss
489610272916h7hQd4c8sNothing3c9cQd6s6cYLoss
49061027286Ac3h4hTdTcPair2h9h8dTdTcYLoss
49161027279Qh7h3h2s3sPair8c6h3hAd3sYLoss
492610272734c8d2s2d7dPair8cJc2s2dJdY2 Pair
493610272658s5c9sTc7hNothing8s3d9sTc7hYLoss
494610272494c7c5c2cJdNothing4c8h5c2c4dYLoss
495610272422sQdJs6sKdNothing7dQdJc7sKdYLoss
496610272368cKsJhQdKcPairAhKs8h9sKcYPair
497610272258c4sKh6c9dNothingKsAdKhAhTcY2 Pair
498610271986h2h8cTh5hNothing6h2hKcTh5hYLoss
499610271932hTh7s8s6sNothing5h5d7s8s6sYLoss
500610271883dJd2s5d3cPair3dTc2c8d3cYLoss
50161027181Qd6c7sAh9sNothingQdJc9dAh6sYLoss
50261027174QcKsTc4c4sPair5d2hJd4c4sYLoss
503610271658c2dQdQs6dPair9s4cQdQs4sY2 Pair
504610271614hKs2d8c4sPair4hQd7s9c4sYLoss
505610271552d9c3d4d5dNothing2d4h3d4d5dYLoss
506610271492s2h8cJcQhPair2s2h9sTdThY2 Pair
507610271417h5d2c4s9hNothingTs7s6cAcThYLoss
508610271396c3s6hJdKcPair6c5d6h9hTcYLoss
509610271314c7sAs8cJhNothingThTsAs4sJhYLoss
510610271268d3h5s5d9cPair7sTs5s5dJcYLoss
511610271176sAdJc5sAcPair6cAd7h8sAcYPair
51261027113Tc6s7d2c4hNothing2sAh7h3hJcYLoss
513610271096c9c6dJd5cPair6c8c6d7hQcYLoss
514610271022cAhKd7d8cNothingJcAhKdTc6sYLoss
515610270978c9d6d3s2cNothing8hQh3cAs9sYLoss
51661027068AsJcTc9h9cPair5c5sAd9h9cY2 Pair
517610270472hTh5h9d3sNothingKc6cTd4dAdYLoss
518610270412h4s7h2d9dPair2hJsTs2d5hYLoss
519610270334c8sQs8hTcPairKd8sKh8h5sY2 Pair
52061027024Jc5sAd7s2hNothingJc4cAd3s9dYLoss
52161027021Ah7c2c5hKcNothingAh3c4h3dKcYLoss
522610270118sKs4d5h3sNothing4hKs9c5cTsYLoss
52361026999Ad7c9s2dKdNothingAdKs4h7sKdYPair
52461026984QsAs5c3d8hNothingQsAsAhJd9cYPair
525610269748c7s2h8sKhPair8c6h4h8s4cY2 Pair
52661026936JsAcKsQs8sNothingJs6dKsQsThYLoss
52761026920TcAh8s6h5sNothingKhAhAs7d7cY2 Pair
52861026867Kd6cAs9hJhNothingKd2c8s2hJhYLoss
52961026856KhJs8d7c9sNothingKhJsTd9h2cYLoss
530610268413h3s6cQd6s2 Pair3h3s6cKd6sY2 Pair
531610268263dAs6s9dKhNothing2hAsAc8cKhYPair
53261026814Qc4sAdTs6hNothingQc6dAd8s5cYLoss
53361026798Kc8h9hKhTdPairKc3s4sKhJcYPair
534610267812d6d2c3dQhPair2d6s2cKd6cY2 Pair
535610267653s7sKs3cJsPair3s7sKs4dJsYLoss
53661026749Kd7h9dJc8hNothingKd5d3cJc6sYLoss
537610267333cJdAdQdKsNothing5sJdAdQd6sYLoss
538610266719cAh7s5d6dNothing8dAh8s4dThYLoss
53961026664Ts2h8cAsKhNothing5hJc5sAsKhYLoss
54061026599ThQh8hTs7cPairTh6d3hTs3sY2 Pair
541610265935h4cQc5c2dPair5h4dAc5cKcYLoss
542610265547dKc4cKd4d2 PairAcKc4cKd4dY2 Pair
543610265467c8h7d9dKsPair7c9s7d2dKhYLoss
54461026535Td6sKh7dJcNothing7h8cKh7sJcYLoss
545610265273s2d8s8h4cPairJd6s8s8h3cYLoss
546610265136dQdJc8h3cNothing9sQdJcQh8dYPair
547610263575d5h9h6hThPair8s5h9h6hThYLoss
54861026345KsTcQd5s8sNothingKsAcQd4s2sYLoss
54961026334Ah4h5sTs3sNothingAh9h7sJcQdYLoss
55061026317Jd5d8d2d4sNothingJd5d8d2dJsYPair
551610263088s6sQh9h7dNothing8s6s7h9h7dYLoss
55261026289Ac4hJsQhAsPairAcJc5sTdAsYPair
553610262822h9hKc6c5sNothingJc2sKcKh5dYPair
554610262703sAs5d7c6dNothingJcAsJhQcQhY2 Pair
555610262638s5dQh7d9cNothing2sTdQhKd6cYLoss
556610262552h4h5c5sQhPair8d3d5c5sAhYLoss
55761026232ThQhJcTsJs2 PairTh8dJcTsJsY2 Pair
558610262256c2d3dAs5cNothing4d3h2cAsTdYLoss
559510262156c3hTdKsJsNothing4h7d8cKsJsYLoss
56061026044AsJc9dKhTcNothingAsJc8dKhTcYLoss

 

Finishing Hand #
Loss 347
Pair 122
2 Pairs 91
3 of a Kind or Better 0

 

Summarizing the above table, the player played optimally in 556 out of the 560 hands or 99.29% of the time. The 4 hands played incorrectly are simply too few to make any substantial difference to our results. Even if all 4 hands had resulted in 3 of a Kind or Better this would not be even vaguely enough to affect the assessment of this game as unfair.

To demonstrate this we’ve switched these 4 hands from Losses to 3 of a Kind or Better hands and conducted a Chi Squared comparison. The Chi Squared test is used to compare data sets to establish if they’ve been drawn from the same distribution. In this case we’re comparing the results we would expect in a fair 2 Ways Royal game and the results the player received (adjusted for the 4 misplayed hands).

This would leave us with the following results;

 

Finishing Hand Occurred Expected Correct Frequency Actual Frequency
Loss 343 306.25 54.69% 61.2500%
Pair 122 120.18 21.46% 21.7857%
2 Pairs 91 72.10 12.88% 16.2500%
3 of a Kind or Better 4 61.47 11.0% 0.0071%

 

We then took the figures in the above table and applied the Chi-Squared test to compare the expected results with the actual results;

 

 

(You can find a very handy Chi Squared calculator here – http://graphpad.com/quickcalcs/chisquared2/).

A small P (Probability) value (0.05 or less) is considered mathematically significant and indicates that the samples are not drawn from the same distribution. The Chi Squared calculator tells us that the P value for these samples is ‘less than 0.0001’. To get an exact value we used Excel and received the following result;

P=0.000000000000126455837419547000

Changing this to odds we get;

1 in 7,907,899,076,910

That’s nearly 8 Trillion. To put this number in perspective, the Andromada Galaxy which contains at least twice the number of stars in the Milky Way, is estimated to have 1 trillion stars (source – http://en.wikipedia.org/wiki/Andromeda_Galaxy).

Simply put, given the strategy that the player employed and the results that they received there is no possibility that Skybook’s 2 Ways Royal Video Poker game was functioning fairly at the time that this player played.

 

Analysis of the Double Feature

 

After we’d concluded that the main game was not functioning fairly we looked at the player’s results when using the Double-Up feature. The results that the player received from the times that they chose to use their winnings on the Double-Up feature are shown below;

 

Result Frequency
Win 4
Push 5
Loss 25

 

When playing a fair Double-Up feature the chances of winning and losing should be the same. As such if we exclude the Push data and look only at the Win/Loss results we would expect to get 14.5 of each and when we run the Chi Squared test again comparing the actual results with the expected results we get the following;

 

 

Again repeating the calculator give us a P value of ‘less than 0.0001’. To get the exact figure we look to Excel;

P=0.0000963509000978022

Once again it is clear that these results were not generated by a fairly functioning Double-Up feature.

 

Conclusion

 

Given that 2 entirely separate games are both functioning in a manner that could not be produced by games functioning in a fair fashion, this issue cannot be explained away as any type of coding or update error. The likelihood of 2 different games experiencing accidental errors at the same time is exceptionally small and this data set is far more likely to indicate a systematic integrity issue.

Whether the likely rigs are consistent in nature (present all the time) or triggered by some predetermined event – a player getting too far ahead, the casino daily/weekly/monthly results being below a predetermined level or some other trigger – we can’t say for sure and would require further testing, but that there is something substantially wrong with this Video Poker game dealt to this player is entirely unquestionable.

It should also be noted that this is not the first time that Amigotechs Video Poker fairness has been called into question;

In each of the above issues – including this one – the effected games performed in a way that was beneficial to the casino and detrimental to the player. If we were to accept these reports as random mischance we would expect some to favour the casino and some to favour the player. With so many reported issues on top of our findings this situation paints a very dark picture of the integrity of Amigotechs software.

The bottom line – we would strenuously advise all players to avoid any casino using Amigotechs software. They were Blacklisted before this issue due to repeating software integrity issues and this player’s experience only confirms that the Blacklist is the correct place for them. For ease of identification we’ve included a list of casinos we are aware of that use Amigotechs software;

  • Skybook.ag
  • BogartCasino.com
  • BetPhoenix.com
  • BetMania.ag
  • BetLatina.ag
  • BetTrojan.com
  • HorizonSports.es
  • PlayMe247.com
  • BetRoyal.com
  • PokerHost.com
  • SBGGlobal.eu
  • AmericasBookies.com

If you are aware of any other properties using Amigotechs software we would appreciate you contacting us so we can add them to the list. You can reach me at webmaster@thepogg.com.

If you are concerned about game results you’ve received at an Amigotechs casino I’d also encourage you to submit a complaint through our Complaint Service. I can’t guarantee we’ll always be able to reach the concrete conclusions we have in this case, but I’m always happy to take a look.

 

Skybook’s Response

 

Skybook were informed of our investigation on the 2nd of April 2015. We received a response on the 6th of April 2015 simply informing us that Skybook management would be contacting the player directly on the 7th of April. As far as we’re aware from communication with the player, that contact never occurred. We have received no further information or communication from Skybook at the time of this article’s publication.

To be completely clear, Skybook were provided with a complete copy of this report on the 6th of April and informed of our intention to publish the report on Friday the 10th of April to allow them time to offer any response or to detail a planned course of action.

 

Amigotechs’ Response

 

Amigotechs – the software provider directly responsible for the games in question – appear to have been informed about this issue by Skybook on the 6th of April. We assume this is the case as their CEO contacted us directly on the 6th regarding several unrelated issues with content on this site that they wanted changed (incorrect screenshots and a desire not to have their brand associated with the CasinoAffiliatesNow group). At the time of this contact Amigotechs were provided with a complete copy of this report and informed of our intention to publish the report on Friday the 10th of April to allow them time to offer any response or to detail a planned course of action.

There is currently an ongoing conversation with Amigotechs software. To keep to everything completely transparent I’m publishing everything in this conversation and will be updating this as further correspondence is sent/received. You can read the email exchange here – http://thepogg.com/conversations-with-amigotechs/.

 

Did the player get their money back?

 

As of the 30th of April 2015 we can confirm that the owner of Amigotechs software has personally repaid the player. We’ve received no explanation for the issue nor any indication that other players will be repaid.

At the time of publication Skybook casino have not returned any of the wrongfully incurred losses to the player ($7175).

This situation put the Dispute Mediation service I offer in a difficult position where the interests of the player who approached us with the issue conflict with those of the player community in general.

For the playing community in general insuring that this issue received as wide exposure as possible was a priority. The more players that are aware of this issue, the fewer players that can/will be affected by it in the future. As such publication of a report was the best course of action.

For the player individually, the path that was most likely to return their losses is the right course of action. In all likelihood I would have had a far greater chance of getting this player’s losses returned if I’d been prepared to deal with this quietly – i.e. spoken to the involved parties and stated that as long as the player’s money was returned I wouldn’t publish anything further regarding this issue.

So for players in general publication was best and for the individual that actually came to me looking for my help non-publication would have been the best road.

I chose to do what’s in the best interests of the most people. While I hold to this decision as the best course of action, I view this choice as actively undermining the service that the player engaged with. Rather than helping the player my actions have hurt them.

As such, if Skybook do not step forward and return all losses from this playing session by the 20th of April I will be making efforts to repay this player myself.

 

Acknowledgements

 

I would like to thank the following people (in no particular order) for their critical eye in reviewing the findings and conclusions of this report;

  • aka23 (Nolan) – Nolan is the owner of BeatingBonuses.com. BeatingBonuses has for many years been considered the premier site for online Advantage Play and Nolan is one of the premier gaming mathematicians in the business today.
  • Eliot Jacobson – Eliot received his Ph.D. in Mathematics from Arizona University and has worked on both sides of the tables, both as a winning player and as a consultant on the development and protection of casino games. Amongst his many published works in the field of Mathematics he has written 3 books on casino gaming; ‘The Blackjack Zone’, ‘Contemporary Casino Table Game Design’ and ‘Advanced Advantage Play’. Eliot’s blog can be found at APHeat.net.
  • Michael Shackleford – Michael was the founder and is still the principal content writer for WizardOfOdds.com. He is an Adjunct Professor of Actuarial Sciences at the University of Las Vegas and is widely considered ‘the’ authority on all things gaming maths related.

 

Player’s Hand History

 

To allow for independent verification of the player’s results – and as such allow any curious individual to submit our analysis and conclusions to testing – below we’ve provided screen shots of the entire hand history for this player. We also have this information in the form of a video to insure against claims that the screen shots have been tampered with;

 


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