10Bet Casino

10Bet have made an arbitrary decision to close our account with their service based on no action that we've taken. This closes an avenue of communication that is highly beneficial to the resolution of player complaints. Given this breakdown in communication and the unprofessional approach that was taken to the termination of our relationship 10Bet casino have been moved to Not Recommended status.

Unfortunately 10 Bet casino includes the following term in their contract;

The maximum winning to any customer on any day for bets placed on this website is £100,000 or equivalent.

While this rule may not effect many players, it does negatively impact any player who hits a big win and if the player does not recall this term, could lead to a situation where a player continues playing able to lose back any or all of their balance but unable to win. That's unacceptable - if 10 Bet wishes to protect itself against large wins this should be done through limiting the maximum allowed bet in game, not via terms and conditions.

During our November 2015 review update we found a complaint at another portal that did not receive a response.

For references see 10Bet Player Issues

You can see the latest updates to 10 Bet casino's terms and conditions here.

The 10Bet website states that Neteller withdrawals will be paid in 1-2 days.

Minimum withdrawal - £10.

Maximum withdrawal - None listed.

Banking options available - Debit Card, Bank Transfer, Check, Moneybookers, NETeller, Western Union, Paysafecard, U-kash, 1-Pay

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

10Bet casino use Microgaming software for both their download and instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;

Email Testing Record

• November 2016 - 15 minutes
• June 2015 - 1 hour 21 minutes
• November 2014 - 58 minutes
• June 2014 - 3 minutes
• December 2013 - 2 hours 23 minutes

10Bet hold the following gambling licenses :

• United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. 10Bet currently use IBAS. You can find further information regarding this regulator's complaint policies here.

Players from United Kingdom NOT accepted.

10Bet does not accept players from the following countries:Australia, Bulgaria, China, Cyprus, Czech Republic, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Hong Kong SAR China, Israel, Latvia, Macau SAR China, Poland, Portugal, South Africa, Spain, Taiwan, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Ukraine, United Kingdom, United States.

Contact Details;

10Bet casino do not publish the house edge (RTP) information for any of their slots games.

10Bet casino do not appear to offer any form of comp point program.

10Bet have treated this service in what we view as a hostile manner without any provocation on our part. The breakdown in communications is significant enough that we feel it unlikely that we will be able to assist player with complaints in future.

There are no associated casinos to display.