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– No player complaints requiring operator intervention received so far!

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

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– Withdrawals take over 24 hours.

– Low value registration incentives.

10Bet Casino Review

Review last updated - January 2021.

OVERVIEW | 7.50/10

10Bet operate on the Blue Star Planet Ltd platform. They were founded in 2003 and are dual licensed: firstly in the United Kingdom by the UKGC; secondly in Malta by the MGA. 10Bet Casino offer a selection of games, around 900, across the live, table and slots categories from around 20 different software providers. Their site utilises a colour palette of: black, grey, white and green - their logo is a black '10' with 'Bet' cut out of the centre of the '0'.

TRUSTWORTHINESS | 8/10

10Bet have maintained a positive reputation with players and we have encountered no complaints to date that have not been appropriately addressed.

BONUSES | 2 / 10

100% up to $150
Max Bonus 150
Min Deposit 15
Max Bet NA
Type Sticky
Wagering 40xb
Deposit Method Restrictions:
Neteller, Skrill
Country/Regional Restrictions:
This is the Canada bonus. Other bonuses available in other countries.
Full 10Bet bonus review

Terms and Conditions

The 10Bet Welcome bonus currently consists of a bonus of 100% up to $150 and 25 complimentary spins on Rich Wilde and the Book of the Dead.

The minimum deposit that will trigger the bonus is $15.

This bonus has a wagering requirement of 40xbonus for the deposit bonus.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

There is no maximum allowed bet term associated with this bonus.

The maximum allowed win with this bonus is 10xdeposit. The maximum allowed win with the complimentary spins is $150.

The bonus is sticky, which means that the bonus can never be withdrawn and will be removed from your account at the point of your first withdrawal.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

This is the Canada specific bonus. Other bonuses may be available in other territories.

Bonus and associated winnings will expire after 15 days if wagering requirements are not completed.

Game Weightings:

  • Slots (all varieties)*, Scratch Cards, Arcades, Keno 100%

  • Roulette (including Live Roulette), Roulette, Sic Bo, Dream Catcher 20%

  • Blackjack (all varieties excluding Blackjack Surrender) 10%

  • Video Poker, Russian Poker 5%

  • Baccarat (all varieties), Top Card, Craps, Live Football Studio, Blackjack Surrender 0%

  • Blood Suckers; Blood Suckers 2; Simsalabim; Zombies; Pimped; Piggy Riches; Royal Masquearde; Dead or Alive; Big Bad Wolf; Northern Sky; Beautiful Bones; Big Bang; Castle Builder; Castle Builder II; Champion of the Track; EggOMatic; Peek a Boo; Stardust; The Wishmaster; Tower Quest; GEMiX; Gunslinger; Pearls of India; Rage to Riches; Eye of the kraken; Lucky Angler; Robin Hood; Tomb Raider Secret of the Sword; Scrooge; Untamed Giant Panda; Cool Buck 5 Reel; Vampire: The Masquerade - Las Vegas; Dragon's Myth; Forsaken Kingdom; Jekyll & Mr. Hyde 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to $150
T&CS APPLY
Try another casino
Value to Player for:
$-6.91
Bonus Value
low roller
mid
mid roller
low
high roller
mid
superhigh roller
high

Payout Speed: 2 days | 9 / 10

The 10Bet website states that Neteller withdrawals will be paid in 1-2 days.

Minimum withdrawal - £10.

Maximum withdrawal - None listed.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 10 / 10

10Bet casino use an array of different casino software for both their download and instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 36

Slots – 789

Video Poker – 4

Jackpot – 17

Live – 36

Customer Service | 10 / 10

Email Testing Record

  • January 2021 - 36 minutes.
  • November 2016 - 15 minutes
  • June 2015 - 1 hour 21 minutes
  • November 2014 - 58 minutes
  • June 2014 - 3 minutes
  • December 2013 - 2 hours 23 minutes

Licensing | 10 / 10

10Bet hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. 10Bet currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used byBetiton Casino for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

10Bet does not accept players from the following countries: Australia, Bulgaria, Canada, China, Cyprus, Czech Republic, France, French Guiana, French Polynesia, French Southern Territories, Hong Kong, Israel, Latvia, Macao, Netherlands, Norway, Poland, Portugal, South Africa, Spain, Taiwan, Province of China, Ukraine, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Details;

Email : [email protected]
Phone : 359(0)32-502023
UK 0-800-047-0965
Fax :44(0)870-751-8588

Slots RTP

10Bet casino publish the house edge (RTP) information for all of their slots games.

Comp Points

10Bet casino do not appear to offer any form of comp point program.

Closing Thoughts

10Bet are a well known operation who have recently made a concerted effort to ensure that they have an open channel of communication with this service. We're confident that this provider is a good choice for players.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

10Bet
10Bet rating
7.50 / 10

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

10Bet
Found for the Casino

10bet - non-payment

Read Complaint

July 4, 2021 0 comments

10Bet
Resolved

10Bet - wargus24

Read Complaint

November 1, 2020 3 comments

10Bet
Resolved

10Bet - Withdrawal declined for unknown reason

Read Complaint

April 29, 2020 10 comments

10Bet
Declined

10Bet - self-exclusion

Read Complaint

December 29, 2019 11 comments

Show all Complaints
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