138.com: Not Recommended
138.com is not recommended!.
Players from United Kingdom are welcome at 138.com casino.
Review last updated - September 2019.
138 Sun Game have re-branded to 138.com.
Catering specifically to the Asian European market, 138.com is a new casino with rapidly growing brand awareness and a big promotional push in progress. 138.com are part of the TGP Europe group.
Only one of the reviewers who work regularly for this site hold an account with 138.com and they report no issues.
We are aware of one instance of 138.com failing to respond to a player complaint.
In the first half of 2015 138.com chose to change their affiliate terms and conditions and retroactively apply them to all affiliates.
For references see 138.com Affiliate Issues
The TGP Europe group have been non-responsive to complaints submitted to this service.
For references see TGP Europe Player Issues
100% up to £100
Terms and Conditions
The 138.com Welcome bonus currently consists of a bonus of 100% up to £100 plus 25 complimentary spins on Viking Gods - Thor and Loki.
The minimum deposit that will trigger the bonus is £20.
This bonus has a wagering requirement of 35xbonus for the deposit bonus and 20xwinnings for the complimentary spins.
The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.
There is no maximum bet.
There is no maximum win on the deposit bonus and £500 for the complimentary spins.
The bonus is sticky, meaning that once you've completed the wagering requirements it will be removed from your account at the point of your first withdrawal.
Only players depositing via Credit or Debit card are eligible to receive this bonus.
Bonus and associated winnings expire after 14 days if wagering requirements are not completed.
- Slots (all varieties) 100%
- Roulette (all varieties) 25%
- Blackjack (all varieties) 20%
- All Live Casino & Other 0%
- Scrooge, Castle Builder, Castle Builder 2, Tomb Raider Secret of the Sword, Untamed Bengal Tiger, Untamed Wolf Pack, Untamed Crowned Eagle, Untamed Giant Panda, Peek-a-boo, Stardust, Forsaken Kingdom, Beautiful Bones, Ho Ho Ho, High Society, Gold Factory, Shoot 0%
Available to newly registered players only.
Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.
BONUS CODE: CASINO100CLAIM BONUS
Payout Speed: 24 hours
Our reviewer reports Neteller withdrawals paid out within 24 hours once security verification is complete.
Banking options available - Credit/Debit cards, UKash, Skrill (Moneybookers), Neteller and Bank Transfers
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.CLICK HERE TO JOIN NETELLER
138.com use Chartwell (Amaya) software for their instant play casino. Check out our Chartwell Software Review.
Game selections are as follows;
Table Games – 20
Slots – 68
Video Poker – 9
Live - 5
Our reviewer reports positive experiences with 138.com customer support, however they did detail one instance wherein and submitted document for security verification went unacknowledged for over a week.
Email Testing Record
- September 2019 - No response.
- May 2019 -No response.
- December 2018 - 33 minutes
- January 2016 - 2 hours 33 minutes
- June 2015 - 52 minutes
- November 2014 - 22 minutes
- June 2014 - 29 minutes
- June 2013 - 56 minutes
- January 2013 - 1st email - 2 hours 34 minutes
138.com hold the following gambling licenses :
- United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. 138.com currently use IBAS. You can find further information regarding this regulator's complaint policies here.
- Isle of Man Gambling Supervision Commission - The IoMGSC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.
The following countries are restricted from participation with 138 Sun Games - AFGHANISTAN, ALBANIA, ANGOLA, AUSTRALIA, BELGIUM, BOSNIA AND HERZEGOVINA, BULGARIA, BURUNDI, CAYMAN ISLANDS, CHAD, CHINA, CONGO, CYPRUS, CZECH REPUBLIC, DEMOCRATIC PEOPLE’S REPUBLIC OF KOREA (NORTH), DENMARK, ESTONIA, ETHIOPIA, FRANCE, GUERNSEY, GUINEA, GUINEA-BISSAU, GUYANA, HAITI, HONG KONG, HUNGARY, IRAN, IRAQ, IRELAND, ISRAEL, ITALY, IVORY COAST (COTE D’IVOIRE), LAO, LATVIA, LESOTHO, LIBERIA, LIBYA, MACAO, MALI, MOZAMBIQUE, MYANMAR (BURMA), NEPAL, NIGER, NIGERIA, PALESTINIAN TERRITORY, PANAMA, PAPUA NEW GUINEA, PHILIPPINES, POLAND, PORTUGAL, ROMANIA, RUSSIA, SAO TOME & PRINCIPE, SAUDI ARABIA, SIERRA LEONE, SINGAPORE, SOMALIA, SPAIN, SUDAN, South Africa, SOUTH SUDAN, SWAZILAND, SWITZERLAND, SYRIA, TAIWAN, TAJIKISTAN, THE NETHERLANDS, TOGO, TURKEY, UGANDA, UKRAINE, USA AND ALL US TERRITORIES, VANUATU, VIETNAM, YEMEN AND ZAMBIA
|Email :||[email protected]|
|Phone :||0808 120 1969|
|Fax :||0808 120 1969|
Affiliate Program - 138 Affiliates.
Players from United Kingdom accepted.
138.com does not accept players from the following countries: Afghanistan, Asia, Albania, Algeria, Africa, American Samoa, Oceania, Angola, Antarctica, Australia, Belgium, Bosnia and Herzegovina, Brunei Darussalam, Cayman Islands, Chad, China, Congo, The Democratic Republic of The Congo, Cyprus, Czech Republic, Denmark, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Guadeloupe, Guam, Guernsey, Guinea, Guinea-bissau, Guyana, Haiti, Holy See (Vatican City State), Hong Kong, Hungary, India, Iran, Iraq, Ireland, Israel, Italy, Japan, Lao People's Democratic Republic, Latvia, Lesotho, Liberia, Libya, Mali, Martinique, Mexico, Mozambique, Myanmar, Nepal, Netherlands, Nigeria, Northern Mariana Islands, Norway, Palestinia, Panama, Papua New Guinea, Philippines, Poland, Portugal, Puerto Rico, Romania, Russian Federation, Saudi Arabia, Sierra Leone, Singapore, Somalia, South Africa, Spain, Sudan, Swaziland, Switzerland, Syrian Arab Republic, Taiwan, Province of China, Tajikistan, Togo, Turkey, Ukraine, United States, United States Minor Outlying Islands, Uruguay, Vanuatu, Virgin Islands, U.S., Yemen, Zambia.
138.com do publish the house edge/RTP figures for all of their slots games.
A very respectable score for a new outfit and well worth a look, 138.com are a venue to watch over the next few years.
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