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– Operator subject to strong regulatory requirement.

– Competitive incentives for registration.

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– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

21.com Casino Review

Review last updated: July 2020.

OVERVIEW | 6.50/10

21.com Casino are a developing brand licensed in in Malta by the MGA. Neon Vegas Casino are owned and operated by Betpoint Group Limited; they are license mates with Just Spin and Nitro Casinos.  They offer a decent selection of games from: Net Entertainment, Quickspin, Play 'N Go, Elk Studios, Quickfire, BetSoft, Push Gaming, Green Tube, NYX Gaming, Pragmatic Play, Just for the Win, Red Tiger, iSoftBet, Thunderkick, Relax, BTG and 1x2 Gaming across the Slots, Live and Table categories. The home page features a  pink, orange and white colour scheme and the casino logo is its name in orange and pink ombre lettering with the smaller "1" perched on the long tail of the "2".

TRUSTWORTHINESS | 6/10

Players should be aware that in Term 17.3 it states: "If your Player Account remains dormant, after a minimum period of 28 days following our first attempt to notify you that your Player Account has become dormant, we shall deduct a monthly administration fee from your Player Account balance €5 (or currency equivalent), or 25% of your Player Account balance at the time that it is deemed to be dormant (whichever is greater)."

21.com are currently represented by 21.Partners. This program carries aggressive gagging clauses within their contract effectively allowing the program to censor what is published on their partner websites, regardless of whether the content is factually accurate or not. We will not work with operators carrying this type of clause as it could be used to impede our ability offer honest reviews.

BONUSES | 10 / 10

100% up to €100
Max Bonus 100
Min Deposit 25
Max Bet 3
Type Cashable
Wagering 50xB
Deposit Method Restrictions:
Skrill, Neteller, Paysafe
Country/Regional Restrictions:
Full 21.com bonus review

Terms and Conditions

The 21.com Casino Welcome bonus currently consists of a bonus of 100% up to €100 plus 1000 Complimentary Spins on Vampire Vs wolves.

100 complimentary spins awarded upon registration and a further 900 are awarded with the first deposit over the next 90 days. All complimentary spins are awarded at a rate of 10/day.

The minimum deposit that will trigger the bonus is €25.

This bonus has a wagering requirement of 50xBonus for the deposit bonus. Wagering on Complimentary Spins is 50xwinnings.

Bonus code: BON1

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is the €3 on any single round of play.

There is no maximum win term associated with the deposit part of this bonus but there a maximum win of €250 for the complimentary spins from the 100 spins on registration.

The bonus is cashable.

Bonus and associated winnings will expire after 21 days if wagering requirements are not completed complimentary spins expire in 24 hours.

Game Weightings:

  • Slots 100%*

  • 100 Bit Dice, 1429 Uncharted Seas, Aliens, Big Bang, Blood Suckers, Champion of the Track, Dead or Alive, Dead or Alive 2, EggOMatic, Eye of the Kraken, Jackpot Jester 50K, Kings of Chicago, Pearls of India, Peek-a-Boo, Robin Hood, Scrooge, Sea Hunter, Secret of the Stones, Secrets of Christmas, Super Monopoly Money, The Wish Master, Tower Quest, Wizard Shop, Zombies, The Dog House, 5 Lion, Safari King, Hercules & Pegasus, Lady Godiva, Greek Gods, Egyptian Fortunes, Jokers Jewels, Marching Legions, All Table Games, Live Casino Games, Video Poker and all Jackpot games 0%

Complimentary Spins are available only to players from: Norway, Germany, Austria, Canada, Iceland, Japan, Luxembourg, Malta, and New Zealand.

Deposits made by Neteller, Skrill and Paysafe are not eligible for bonuses.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to €100
T&CS APPLY
Try another casino
Value to Player for:
$51.74
Bonus Value
low roller
high
mid roller
top 10
high roller
high
superhigh roller
n/a

Payout Speed: 10 days | 0 / 10

21.com's website states that withdrawals may take 72 hours to process then 7 days to complete.

Minimum withdrawal – unlisted.

Maximum withdrawal – €5,000 per day.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 10 / 10

21.com Casino use Net Entertainment, Quickspin, Play 'N Go, Elk Studios, Quickfire, BetSoft, Push Gaming, Green Tube, NYX Gaming, Pragmatic Play, Just for the Win, Red Tiger, iSoftBet, Thunderkick, Relax, BTG and 1x2 Gaming.

Game selections are as follows:

Jackpots - 3

Instant

Table Games – 35

Slots – 516

Video Poker – 10

Live – 66

Customer Service | 3 / 10

Email Testing Record

  • July 2020 - 2 days 22 hours and 32 minutes.

Licensing | 8 / 10

21.com Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA.

Restricted Countries

Players from United States NOT accepted.

21.com does not accept players from the following countries: Afghanistan, Asia, Albania, American Samoa, Oceania, Angola, Antigua and Barbuda, Argentina, South America, Australia, Bahamas, Barbados, Belgium, Benin, Bolivia, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, China, Congo, The Democratic Republic of The Congo, Cote D'ivoire, Cuba, Cyprus, Czech Republic, Denmark, Ecuador, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), France, French Guiana, French Polynesia, French Southern Territories, Gambia, Ghana, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Guernsey, Guinea, Guinea-bissau, Guyana, Haiti, Hong Kong, Hungary, India, Iran, Iraq, Isle of Man, Israel, Italy, Jamaica, Jersey, Kazakhstan, Democratic People's Republic of Korea, Kuwait, Latvia, Lebanon, Liberia, Libya, Lithuania, Madagascar, Mali, Marshall Islands, Martinique, Mauritius, Montserrat, Mozambique, Myanmar, Nepal, Netherlands, Netherlands Antilles, Russian Federation, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Africa, South Georgia and The South Sandwich Islands, Spain, Sri Lanka, Sweden, Switzerland, Syrian Arab Republic, Tajikistan, Tanzania, United Republic of, Trinidad and Tobago, Tunisia, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Vanuatu, Viet Nam, Virgin Islands, U.S., Yemen, Zambia, Zimbabwe.

Contact

Contact Details:

Email : [email protected]

Slots RTP

21.com Casino give the RTP only for those games that have them built into their help files.

Comp Points

21.com Casino do not appear to offer a comp points system for all players.

Closing Thoughts

21.com Casino has a very steep dormancy charge at 25% of the balance per month - please check the Trustworthiness section for further details. It also appears that withdrawals can take quite a long time to complete - be aware that the can remain at processing status for up to 72 hours.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Just Spin
Just Spin rating
6.46 / 10
Nitro Casino
Nitro Casino rating
4.70 / 10
Neon Vegas
Neon Vegas rating
6.90 / 10
21.com
21.com rating
6.50 / 10

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

21.com
Declined

21.com - Took my winnings

Read Complaint

May 4, 2023 0 comments

21.com
Declined

Pressenters affiliation - Program doesnt pay earnings

Read Complaint

August 11, 2022 0 comments

21.com
Resolved

21.com - verification issues

Read Complaint

January 7, 2021 6 comments

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