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This casino is blacklisted!

This operator has been Blacklisted by due to highly problematic business activities. We consider all Blacklisted operators to be extremely high risk to players and strongly encourage players never to consider handing money to a Blacklisted operator.

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– Fast response to email support request.

– Long delays on payment of withdrawals.

– No effective regulation. Licensed in name only.

– Low value registration incentives.

5PlusBet Casino Review

Review last updated - April 2021.

OVERVIEW | 3.82/10

5PlusBet is operated by Argold N.V. It is licensed in Curacao by Antillephone. 5PlusBet offer a range of games from: Net Entertainment, Pragmatic Play, BetSoft, Evolution Gaming, Amatic, Mr Slotty, Amaya, Belatra Games, iSoftBet, BetSoft, Endorphina, Spinomenal and ELK Studios amongst others across the Slots, Live, Video Poker and Jackpot categories. The home page features a: red, grey and white colour palette and it is fairly busy in design. The casino logo is its name with '5Plus' in red over 'Bet' in white.


5PlusBet came to our attention as a result of a complaint submitted by a player. The operator failed to pay a €60k balance. The grounds for non-payment were varied and all equally invalid. The claims were as follows:

  • That they did not accept German players, despite there site being developed to display German specific content to visitors from Germany.
  • That the player had provided "false" registration details in the form of an email address. The 5PlusBet registration system requires email verification, so the email provided may be out of date but was not false.
  • That the player was a gambling addict (based on a complaint found on this site( and therefore prohibited from joining. The operator was surmising details that they cannot state as fact.
  • That the player had multiple accounts. The operator was aware of and had approved the player having both accounts before the win occurred.

Our opinion is that the operator was simply looking for ways to get out of paying a significant win.

When the complaint was submitted to 5PlusBet's regulator, the regulator sadly chose to regurgitate the same invalid grounds for non-payment that the operator had provided.

This issue is discussed in greater detail in our article Curacao - The Jurisdiction that Regulation Forgot.

BONUSES | 5 / 10

200% up to €500
Max Bonus 500
Min Deposit €25
Max Bet NA
Type Cashable
Wagering 40.5xb
Deposit Method Restrictions:
Country/Regional Restrictions:

Terms and Conditions

The 5PlusBet Casino Welcome bonus currently consists of a bonus of 200% up to €500 plus 100 complimentary spins on Coins of Egypt.

The minimum deposit that will trigger the bonus is €25. You will receive 10 complimentary spins for every €25 deposited.

This bonus has a wagering requirement of 40.5xbonus for the deposit bonus. Complimentary spins carry a wagering requirement of 25xwinnings.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

There is no maximum allowed bet term associated with this bonus.

The maximum allowed win with the deposit bonus is 5xdeposit. There is no maximum allowed win for the complimentary spins.

This bonus is cashable.

The bonus will expire if the wagering requirements are not completed after 5 days. The complimentary spins will expire after 3 days.

BONUS: 200% up to €500
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Value to Player for:
Bonus Value
low roller
mid roller
high roller
superhigh roller

Payout Speed: 7 days | 3 / 10

The 5PlusBet website does not provide any information on withdrawal times.

Minimum withdrawal – ?

Maximum withdrawal – €15000.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10

Spin Samurai use Net Entertainment and BetSoft for their instant casino alongside games from: Pragmatic Play, Evolution Gaming, Endorphina, Spinomenal and ELK Studios. Check out our Net Entertainment Software Review, Microgaming Software Review and BetSoft Software Review.

Game selection is as follows:


Table Games – 30

Slots – 2944

Video Poker – 0

Jackpot – 9

Live – 110

Customer Service | 7 / 10

Email Testing Record

  • January 2021 - 16 hours 21 minutes .

Licensing | 2 / 10

Spin Samurai Casino hold the following gambling licenses :

  • Curacao Antillephone - 5PlusBet are licensed by Antillephone. This Master License holder has, in our opinion shown itself to be ineffective when it comes to addressing player complaints. You can find further information regarding this regulator's history here.

Restricted Countries

Players from United States NOT accepted.

5PlusBet does not accept players from the following countries: American Samoa, Oceania, Armenia, Australia, France, French Guiana, French Polynesia, French Southern Territories, Netherlands, Singapore, South Africa, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..


Contact Information:

Email : [email protected]

Slots RTP

This operator provides the RTPs for games that have them automatically built into their help files.

Comp Points

5PlusBet do not appear to offer any form of comp point program.

Closing Thoughts

5PlusBet has, in our opinion, demonstrated that they will work very hard to find reasons not to pay players if they have a significant win. They are then validated in this practice by a regulatory structure that has made no significant effort to keep up with a developing industry and still seems happy to trade in practices that were unacceptable 20 years ago. We would advise players in the strongest possible terms to avoid engaging with this operator.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.


Found for the player

5plusbet - voids 64,947 Euro payment retroactively

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