OVERALL VERDICT
3.64/10

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OVERALL VERDICT

3.64/10

PAYOUT SPEED

0/10

Customer Service

9/10

Bonuses

8/10

Software

7/10

Licensing

0/10

AFFILIATE PROGRAM

AC Affiliate

This casino is blacklisted!

This operator has been Blacklisted by ThePOGG.com due to highly problematic business activities. We consider all Blacklisted operators to be extremely high risk to players and strongly encourage players never to consider handing money to a Blacklisted operator.

Why not try these great operators instead?

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– Fast response to email support request.

– Competitive incentives for registration.

–

– Non-cooperative with the management of player complaints.

– Long delays on payment of withdrawals.

– Unlicensed – AVOID, AVOID, AVOID!

AC Casino Review

Name: AC Casino Review
Item: AC
Rating: 3.64
Author: ThePOGG

Review last updated - July 2017

OVERVIEW | 3.64/10

Always Cool casino are part of a group that has failed to respond to player complaints of a substantial number of occasions and appears to have previously been owned by the same group as a Blacklisted software and in 2015 were caught running pirated software, resulting in their own Blacklisting.

TRUSTWORTHINESS | 0/10

Due to their Blacklisted status we did not feel comfortable asking any of our reviews to test the Casino Affiliates Now group.

This group of the casinos has been repeatedly non-responsive to player complaints at various mediation portals.

We're also aware of at least one instance with the Casino Affiliates Now group has enforced unreasonable withdrawal fees.

Pamper casino appear to be owned/previously owned by the same company that runs AmigosTech software. This company are on our Blacklist due to repeated issues with their software integrity.

This group have been confirmed to be running non-genuine Playtech games (confirmed for us by the software provider) and Microgaming games they should not have had access to (again confirmed for us by the software provider).

For references see Casino Affiliate Now Group Player Issues

You can see the latest updates to AC's terms and conditions here.

BONUSES | 8 / 10

AC Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:

Country/Regional Restrictions:

Payout Speed: 2+ weeks | 0 / 10

Due to their Blacklisted status we did not feel comfortable asking a review to play with AC casino. The AC website does not provide any information on withdrawal times and they do accept US players we will assume this to be 2+ weeks.

Minimum Withdrawal - $/£/€25

Maximum Withdrawal - $/£/€5000/withdrawal

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, EntroPay, Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 7 / 10

AC casino use Betsoft software. Check out our Betsoft Software Review for more details.

Game selections are as follows;

Instant

Table Games – 21

Slots – 62

Video Poker – 7

Customer Service | 9 / 10

Email Testing Record

June 2015 - 15 hours 7 minutes
November 2014 - 5 hours 10 minutes
June 2014 - 24 minutes

Licensing | 0 / 10

AC casino do not appear to hold any gambling license.

The following countries are restricted from participation with AC casino - Afghanistan, Algeria, Albania, Armenia, Argentina, Azerbaijan, Bangladesh, Belarus, Bosnia and Herzegovina, Bulgaria, Chad, China, Costa Rica, Denmark, Croatia, Czech Republic, Algeria, Estonia, Egypt, Finland, French Guiana, Croatia, Hungary, Indonesia, India, Iraq, Islamic Republic of Iran, Iceland, Jordan, Korea, Kosovo, Kazakhstan, Kosovo, Lebanon, Sri Lanka, Lithuania, Latvia, Libya, Morocco, Republic of Moldova, Malaysia, Montenegro, Nambia, Nigeria, Nepal, Nauru, Netherlands, Panama, Peru, Philippines, Pakistan, Poland, Romania, Russian Federation, Rwanda, Serbia & Montenegro, Sudan, Slovenia, Slovakia, Somalia, Sweden, Suriname, Syrian Arab Republic, Turks & Caicos Islands, Thailand, Turkmenistan, Tunisia, Turkey, Taiwan, United Republic of Tanzania, Ukraine, Uganda, Uruguay, Vietnam, Vanuatu

Contact Details;

Email :	[email protected]
	[email protected]
	[email protected]
	[email protected]
Phone :	US/Canada 1-800-659-8524
	UK 0-808-234-1720
	Australia 1-800-883-059
	Spain 900-991723
	Mexico 01-800-681-9583
	Other Countries +18006598524
Fax :	+18665710749

Affiliate Program - Casino Affiliate Now.

Restricted Countries

Players from United States NOT accepted.

AC does not accept players from the following countries: Afghanistan, Asia, Albania, Algeria, Africa, Argentina, South America, Armenia, Azerbaijan, Bangladesh, Belarus, Bosnia and Herzegovina, Bulgaria, Chad, China, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, French Guiana, Hungary, Iceland, India, Indonesia, Iran, Iraq, Jordan, Kazakhstan, Democratic People's Republic of Korea, Republic of Korea, Latvia, Lebanon, Libya, Lithuania, Malaysia, Moldova, Montenegro, Morocco, Namibia, Nauru, Nepal, Netherlands, Nigeria, Pakistan, Panama, Peru, Philippines, Poland, Romania, Russian Federation, Rwanda, Slovakia, Slovenia, Somalia, Sri Lanka, Sudan, Suriname, Sweden, Syrian Arab Republic, Taiwan, Province of China, Tanzania, United Republic of, Thailand, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, Ukraine, Uruguay, Vanuatu, Viet Nam.

Contact

Slots RTP

AC casino do not publish the RTP (house edge) figures for any of their slots games.

Comp Points

AC casino do not offer a comp point program.

Closing Thoughts

Between an unresponsive attitude towards player complaints and an association with a software platform that's experienced several fairness issues, AC casino are one that should be avoided.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

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