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blacklisted casino thepogg

This casino is closed!

This operator has ceased operation and is no longer available to play with.

We recommend you to enjoy your time elsewhere:

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– Fast response to email support request.

– Non-cooperative with the management of player complaints.

– Long delays on payment of withdrawals.

– No effective regulation. Licensed in name only.

– Low value registration incentives.

Ace Live Casino Review

Review last updated - November 2014

OVERVIEW | 3.00/10

As of June 2015 Ace Live casino appear to have closed.

Ace Live are one of the ViG software casinos that have been involved in multiple instances of confiscation of winnings where no clear rule has been violated.


Due to their Not Recommended status we did not feel comfortable asking a reviewer to play with Ace Live casino.

Ace Live casino have been involved in multiple instances of confiscation of player winnings due to vague accusations of "bonus abuse" despite the players in question having violated no specific terms.

For references see Ace Live Player Issues

BONUSES | 1 / 10

Ace Live Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 5 days | 5 / 10

Due to their Not Recommended status we did not feel comfortable asking a review to play with Ace Live casino. The Ace Live website does not provide any information on withdrawal times and they do not accept US players we will assume this to be 5 days.

Maximum Withdrawal - None listedl

Minimum Withdrawal - None listed

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 2 / 10

Ace Live casino use Visionary iGaming software. Check out our Visionary iGaming Software Review for more details.

Game selections are as follows;



Table Games – 15

Slots – 32

Video Poker – 13

Live – 4

Customer Service | 10 / 10

Email Testing Record

  • December 2016 - 5 hours 58 minutes
  • June 2015 - 5 hour 3 minutes
  • November 2014 - 22 hours 15 minutes
  • June 2014 - 1 hour 8 minutes

Licensing | 2 / 10

Ace Live casino are licensed by the Costa Rican Government. Having a license from Costa Rica is akin to being unregulated – see our Costa Rica Information Page.

The following countries are restricted from participation with Ace Live casino - Costa Rica, USA

Contact Details;

Email : [email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Skype : acelivecasino

Restricted Countries

Players from United States NOT accepted.

Ace Live does not accept players from the following countries: Afghanistan, Asia, Costa Rica, United States, United States Minor Outlying Islands, Virgin Islands, U.S..


Slots RTP

Ace Live casino do not publish the RTP (house edge) figures for any of their slots games.

Comp Points

Ace Live casino do not offer a comp point program.

Closing Thoughts

Terms and conditions have to be clear for a reason and the vague rules that Ace Live have used to justify not paying players are case in point.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.


Ace Live
Found for the player

Ace Live - Wouldn't Pay €7000

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Ace Live
Found for the player

Ace Live Casino - Great casino but made an error

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