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– Operator subject to strong regulatory requirement.

– Competitive incentives for registration.

– Non-cooperative with the management of player complaints.

– Withdrawals take over 24 hours.

– Email support takes longer than average to respond.

Admiral Casino Review

Review last updated - January 2021.

OVERVIEW | 8.24/10

Admiral Casino is part of the Greentube Alderney Ltd group. It holds dual licenses with the AGCC in Alderney, and the UKGC  in the United Kingdom - it uses IBAS as its ADR for UK players lodging complaints. Admiral Casino offer a range of games - mainly slots games by: Blueprint Gaming, Eyecon, IGT, Inspired Gaming, Playtech, Quickspin, Realistic, Red Tiger, Net Entertainment and Microgaming. Admiral Casino's site design takes classic navy and white as its colour palette - its logo is its name in white capital letters - the word "Casino" appears centred in smaller letters underneath and two lines at mid height enclose it.  To the left is a navy blue letter "A" - the supporting stroke has been replaced by a navy spade symbol - it is enclosed in a white circle.


Admiral Casino are owned by Greentube Alderney Limited. This group has historically held a policy of not discussing player complaints, with this service.

Ordinarily we would not work with a group that will not discuss complaints. However, Greentube's position on complaints is standard amongst the industry giants (few will consider cooperating on complaint management) and Greentube Alderney have been a significant financial contributor to our sister charity BetBlocker. It is our considered opinion that the support that Greentube has given to BetBlocker - a project that supports thousands of gambling addicts every day - does far more good than their refusal to discuss the handful of complaints we receive about them does harm.

The above being the case we're happy to acknowledge that Greentube Alderney policy decisions are a net positive for players, though we would stress to players that if you get in trouble while playing with this group it is highly unlikely we will be able to assist you.

Admiral Casino include the following term:

"14.7. The maximum real money winnings to one Player which the Company is obliged to pay out in respect of any bet, stake or spin shall be limited to £250,000 in one day. This figure does not include any potential Progressive Jackpot winnings. Should You win a Progressive Jackpot You will receive the amount that is displayed within the progressive game that You are playing at the time of Your win. (10/01/21)

Maximum wins should be controlled via in game betting limits not terms and conditions as using terms to control this mislead the player who is not receiving the odds defined in the game paytable if their win could potentially take them over the terms defined win limits.

"15.1. Should the Player fail to log-in to his/her Account for a period of 13 months, the Company shall send a notification email to the Player. If the Player fails to log-in within the next 30-day period, the Account automatically becomes classified as being inactive. After the Account becomes inactive, for the next 17 months the Company shall send to the Player an email containing information about his/her Account every month and charge a monthly inactivity fee of £2 on the remaining real money balance. During these 17 months, the Player may reactivate his/her Account by logging-in or may contact the Company and request a payout. In the event of a payout request, the Company shall pay out the remaining balance less the inactivity fee. Should the Player not log-in or request a payout for a total continuous period of 30 months (i.e. 13 months initial inactivity plus 17 months period when the Company sends inactivity info emails) the Company shall close the Account and retain any remaining real money balance." (10/01/21) This term is predatory in nature - dormancy should not be used as an excuse for seizure of funds.

For references see Greentube Alderney Player Issues

BONUSES | 10 / 10

100% up to £200
Max Bonus 200
Min Deposit 10
Max Bet N/A
Type Cashable
Wagering 35xB
Deposit Method Restrictions:
Country/Regional Restrictions:

Terms and Conditions

The Admiral Casino Welcome Bonus currently consists of a bonus of 100% up to £200 plus 40 complimentary spins on Lucky Lady Charm Deluxe or Book of Ra Deluxe.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 35xbonus for the deposit bonus and 1xwinnings for the complimentary spins.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is £4 or 15% of the bonus, whichever is lower, on any single round of play. You are also not allowed to bet more than £0.50 on any single payline. Players depositing via Neteller or Skrill have a maximum allowed bet of £2.50.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

The Welcome Bonus expires after 7 days.

Game Weightings:

  • Slots 100%*
  • *Black Knight, Cash Stax™, Dr. Jekyll Goes Wild, Hercules™ High & Mighty, Jack Hammer 2™: Fishy Business, Mighty Black Knight, Monopoly On the Money, Pearl of the Caribbean, Rainbow Riches Drops of Gold, Rainbow Riches Fortune Favours™, Rainbow Riches Home Sweet Home, Rainbow Riches Leprechaun's Gold, Rainbow Riches Pick 'n' Mix, Rainbow Riches Reels of Gold, Red Hot Wild and Wild West - 50 %
  • Roulette games (including Live Casino) - 20% contribution.
  • Scratchcard & Arcade - 100%
  • Poker Variants & Dice games (All Live Casino & RNG)and Live Game Show Games - 20%.

  • Blackjack, Baccarat & Video Poker (All Live Casino & RNG) - 10%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operator's website before you play.

BONUS: 100% up to £200
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Value to Player for:
Bonus Value
low roller
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high roller
superhigh roller

Payout Speed: 72 hours | 8 / 10

Admiral Casino state that withdrawals are generally processed in 3 days.

Maximum Withdrawal - £?

Minimum Withdrawal - £10.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 8 / 10

Admiral Casino use Novomatic software for their instant play games. Check out our Novomatic Software Review.

Game selections are as follows:


Slots – 336

Jackpot – 38

Table – 17

Live – 15

Video Poker – 12

Customer Service | 4 / 10

Email Testing Record

  • January 2021 - 2 days, 7 hours and 26 minutes.

Licensing | 10 / 10

Admiral hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Admiral currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Admiral does not accept players from the following countries: Australia, France, French Guiana, French Polynesia, French Southern Territories, South Africa, Spain, Sweden, United States, United States Minor Outlying Islands, Virgin Islands, U.S..


Contact Information;

Email : [email protected]

Slots RTP

Admiral Casino does not provide RTPs for its slots games.

Comp Points

Admiral Casino do appear to offer some sort of comp points system but the rate of redemption is not laid out on the site and therefore we cannot rate it against industry standards.

Closing Thoughts

While we would love to see Greentube Alderney step forward and address the complaints where we see them come through, the complaint volumes are very small given the sheer scale of this group and the commitment they've shown to supporting vulnerable players via BetBlocker is nothing short of exemplary. Player's choosing to play with Admiral Casino should be aware that it is very unlikely we will be able to assist them if they experience difficulties, but given the low chances of this happening this is a high-quality operation overall.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.



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