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6.65

At The Races Status: Closed

At The Races Casino

Overview

Review last updated – June 2013

At The Races casino currently appear to be closed.

At The Races are one of the Cashcade group of casinos, who have recently been taken over by the BWin/Party group who also own the iGlobal Media group. All in all BWin/Party run nearly 20 casinos and none of these venues will discuss player issues with mediators. As such we’d strongly suggest avoiding all their casinos.

Trustworthiness

 - 3 / 10

All six of the reviewers who work regularly for this site hold accounts with Bwin/Party group and report no problems.

On at least four occasions we are aware of Bwin have failed to engage with 3rd party mediation services ( for the same reason.

They also have a poor reputation amongst affiliates and are listed as Rogue at Affiliate Guard Dog.

Bonuses

 - 5 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to £100.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 30xbonus

Adjustments to ratings;

  • Game Restrictions (-1) - You are only allowed to play slots games when you have a bonus in your account. You cannot play the following slots games; 3 Reel Hold-up, Double Diamond, Enchanted Unicorn, FiveTimesPay, Rainbow Riches, Texas Tea, Wheel of Fortune Triple Action Frenzy or any Megajackpot games
  • Vague Rules (-1) - Wagering requirement for some slots games is 90xbonus, but rules don't clearly state which games this applies to.

Game Weightings (already account for in Wagering Requirements)



Notes



Payout Speed: 24h

 - 10 / 10

Using Neteller our reviewer had their withdrawal paid within 24 hours.

Minimum Withdrawal - 5 currency units

Maximum Withdrawal - 5000 currency units/day

Banking options available - Credit/Debit cards, Neteller, or Skrill (Moneybookers)

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 9 / 10

At The Races Casino use WagerWorks software for both their instant play casino. Check out our WagerWorks Software Review.

Game selections are as follows;

Instant

Table Games – 23

Slots – 48

Video Poker – 9

Customer Service

 - 10 / 10

Email Testing Record

  • June 2013 - 16 minutes

Licensing

 - 10 / 10

At The Races hold the following gambling licenses :

  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Foxy - United States of America, Canada, Turkey, Cuba, China and the Russian Federation

Contact Information;

Email : members@foxyflutter.com
promotions@foxyflutter.com
vipmanager@foxyflutter.com
casinomanager@foxyflutter.com
Phone : UK 0845 546 5439
International +44 845 546 5439
Fax : +44 (0) 845 458 0896
Address : Foxy Customer Service
PO Box 15854
Birmingham
B37 9BT

Restricted Countries

At The Races does not accept players from the following countries: Canada, China, Cuba, Russia, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

At The Races Casino publish the house edge (RTP) ranges for all of their slots games. This isn't as good as actually figures, but is better than no information.

Comp Points

At The Races casino do not offer any comp point program.

Closing Thoughts

Another group that simply refuse to discuss player complaints. How do At The Races expect to compete in a in the modern market when the refuse to keep up with modern practice?

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