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This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Competitive incentives for registration.

–

– Non-cooperative with the management of player complaints.

– Withdrawals take over 24 hours.

Bell Fruit Casino Review

Review last updated: June 2017.

OVERVIEW | 6.56/10

Bell Fruit Casino have been up and running since June 2015. They are owned and operated by Greentube Alderney Ltd.  Currently they hold licenses with both Alderney and the UKGC.  They provide a small range of slots games from Novomatic software. Their web design is sharp and features a glowing red background joined to a plain black lower half.  Flames lick along the join between the two sections.  The red half of the background is dotted with golden £ signs and pineapples, strawberries and limes linking to the casino's name.

TRUSTWORTHINESS | 3/10

Bell Fruit Casino have made clear that they will not discuss player complaint submitted to this site which has resulted in an unresolved issue. As such we advise players to avoid this operator.

Bell Fruit Casino include the following term:

"7. The maximum winnings to any one player which the Company is obliged to pay out in respect of any one bet or spin shall be limited to £250,000 in any one day. This figure does not include any potential Progressive Jackpot winnings. Should you win a Progressive Jackpot you will receive the amount that is displayed within the progressive game that you are playing at the time of your win."

Maximum wins should be controlled via in game betting limits not terms and conditions as using terms to control this mislead the player who is not receiving the odds defined in the game paytable if their win could potentially take them over the terms defined win limits.

For references see Bellfruit Player Issues

BONUSES | 9 / 10

100% up to £200
Max Bonus 200
Min Deposit 10
Max Bet NA
Type Cashable
Wagering 35xb
Deposit Method Restrictions:
Country/Regional Restrictions:
Full Bell Fruit bonus review

Terms and Conditions

The BellFruit Welcome bonus currently consists of a bonus of 100% up to £200.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 35xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Game Weightings:

  • Slots 100%

  • All versions of Roulette, Royal Crown 3 Card Brag 20%%

  • All versions of Blackjack, All version of Video Poker 5%

  • Live Casino, table games and progressive jackpot games 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to £200
T&CS APPLY
Try another casino
Value to Player for:
£12.38
Bonus Value
low roller
high
mid roller
high
high roller
high
superhigh roller
high

Payout Speed: 3 days | 8 / 10

Bell Fruit Casino state that withdrawals are generally processed in 3 days but may take up to ten.

Maximum Withdrawal - £100000.

Minimum Withdrawal - £10.

Banking options available - Credit/Debit cards, Paypal, Neteller, Paysafecard, Ukash, Skrill (Moneybookers)and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 4 / 10

Bell Fruit Casino use Novomatic software for their instant play games. Check out our Novomatic Software Review.

Game selections are as follows:

Instant

Slots – 41

Jackpot – 1

Table – 3

Customer Service | 10 / 10

Email Testing Record

  • December 2016 -1 hour 3 minutes
  • October 2015 - 18 hours

Licensing | 10 / 10

BellFruit hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. BellFruit currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

The following countries are not allowed to register with BellFruit casino - United States

Contact Details:

Email : [email protected]
Phone (UK only 07.00-21.00 GMT) : 0800 002 6278
Address : Greentube Aldernay Ltd.
Century House
12 Victoria Street
Aldernay
GY9 3UF
Affiliate Program - BellFruit Affiliates.

Restricted Countries

Players from United States NOT accepted.

Bell Fruit does not accept players from the following countries: United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Bell Fruit Casino does not provide RTPs for its slots games.

Comp Points

Bell Fruit Casino do appear to offer some sort of comp points system but the rate of redemption is not laid out on the site and therefore we cannot rate it against industry standards.

Closing Thoughts

Bell Fruit Casino have a well designed website that is easily navigated. Their F.A.Q. section is particularly helpful though it would be of benefit to make the withdrawal times and maximum withdrawal amounts clearer for customers. Our reviewer found the points system for bonuses cumbersome and not really fit for purpose - players need transparency - they just want to know wagering requirements in the simplest terms - if this was changed players would definitely report positively on their experiences with this casino.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Bell Fruit
Bell Fruit rating
6.56 / 10
Admiral
Admiral rating
8.24 / 10

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Bell Fruit
Found for the Casino

Bell Fruit - Allowed to open duplicate account despite self exclusion

Read Complaint

November 5, 2018 1 comments

Bell Fruit
Resolved

BellFruit - casino doesn't want to pay all of my winnings

Read Complaint

July 2, 2016 5 comments

Bell Fruit
Resolved

Bellfruit - complaint

Read Complaint

June 2, 2016 2 comments

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