Bet-At-Home Casino

Historically Bet-At-Home has been non-cooperative with the management of player complaints. During June 2017 we managed to establish a line of communication with the relevant team members at Bet-At-Home and we are now confident that future issues will be properly managed. Unfortunately in December 2017 this relationship broke down and Bet-At-Home were moved back to Not Recommended status.

This group is also Rogued at Affiliate Guard Dog for unethical treatment of their affiliate partners.

For references see BetClic Everest Group Player Issues

Using Neteller our reviewers report withdrawals usually paid within 24. However one of our reviewers experience difficulty getting their documentation verified with the casino asking again and again for the documents to be resent. Eventually the BetClic identified the problem – that the documents were too small – and asked the reviewer to increase the size of the attachments. This is highly unusual and the first instances of attachments being rejected for being too small that we’ve ever heard of.

Minimum withdrawal - 15 EUR, 3,000 HUF, 330 CZK, £10, 60 RON, 150 SEK, 120 NOK, 30 BRL or 20 USD15 EUR, 3,000 HUF, 330 CZK, £10, 60 RON, 150 SEK, 120 NOK, 30 BRL or 20 USD. Smaller withdrawals will incur a fee.

Maximum withdrawal - 30,000 EUR, £25,000, 100,000 PLN, 7,200,000 HUF, 700,000 CZK, 120,000 RON, 300,000 SEK, 225,000 NOK, 65,000 BRL or 30,000 USD

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers) or PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Bet-At-Home use Net Entertainment software for their instant play casinos. Check out our Net Entertainment Software Review.

Game selections are as follows;

Email Testing Record

• December 2016 - 8 minutes
• June 2015 - 1 hour 44 minutes
• November 2014 - 18 minutes
• June 2014 - 38 minute
• December 2013 - 46 minutes
• June 2013 - 24 minutes
• January 2013 - 1st email - 5 minutes

Bet-At-Home hold the following gambling licenses :

• United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Bet-At-Home currently use eCogra. You can find further information regarding this regulator's complaint policies here.

Players from United Kingdom accepted.

Bet-At-Home does not accept players from the following countries:Belarus, France, Israel, South Africa, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Ukraine, United States.

Contact Information;

Bet-At-Home release the house edge (RTP) information for all of the slots games that they offer in the casino area of their site. The slots games in the ‘Games’ section do not include house edge information.

Bet-At-Home Casino do not offer a comp point program.

Unfortunately the line of communication we'd established that we hoped would allow for successful dispute resolution with Bet-At-Home has faltered. This leaves player's exposed and as resulted in Bet-At-Home returning to Not Recommended status.

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