Bet-At-Home Status: Not Recommended
Bet-At-Home is not recommended!
Bet-At-Home Casino
Historically Bet-At-Home has been non-cooperative with the management of player complaints. During June 2017 we managed to establish a line of communication with the relevant team members at Bet-At-Home and we are now confident that future issues will be properly managed. Unfortunately in December 2017 this relationship broke down and Bet-At-Home were moved back to Not Recommended status.
This group is also Rogued at Affiliate Guard Dog for unethical treatment of their affiliate partners.
For references see BetClic Everest Group Player Issues
| 100% up to £150 | |
|---|---|
| Max Bonus | 50 |
| Min Deposit | 1 |
| Max Bet | NA |
| Type | Cashable |
| Wagering | 60xb |
The Bet-At-Home Welcome bonus currently consists of a bonus of 100% up to £150 or 50% on deposits of £375 or more up to £750.
The minimum deposit that will trigger the bonus is £1.
This bonus has a wagering requirement of 60xbonus for the deposit bonus.
The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.
There is no maximum bet term.
There is no maximum win on the deposit bonus.
The bonus is cashable.
Only player from the UK are eligible to receive this bonus.
Game Weightings:
- All Games not mentioned below 100%
- Roulette 25%
- All Blackjack games (incl. mini-version), Baccarat, All American Double Up, Jacks or Better Double Up, Punto Banco, Oasis Poker, TXS Hold'em, Pontoon, Deuces Wild Double Up, Joker Wild Double Up 10%
- Casino Hold'em 0%
Available to newly registered players only.
Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.
Country/Regional Restrictions:
Only available to the UK. Using Neteller our reviewers report withdrawals usually paid within 24. However one of our reviewers experience difficulty getting their documentation verified with the casino asking again and again for the documents to be resent. Eventually the BetClic identified the problem – that the documents were too small – and asked the reviewer to increase the size of the attachments. This is highly unusual and the first instances of attachments being rejected for being too small that we’ve ever heard of.
Minimum withdrawal - 15 EUR, 3,000 HUF, 330 CZK, £10, 60 RON, 150 SEK, 120 NOK, 30 BRL or 20 USD15 EUR, 3,000 HUF, 330 CZK, £10, 60 RON, 150 SEK, 120 NOK, 30 BRL or 20 USD. Smaller withdrawals will incur a fee.
Maximum withdrawal - 30,000 EUR, £25,000, 100,000 PLN, 7,200,000 HUF, 700,000 CZK, 120,000 RON, 300,000 SEK, 225,000 NOK, 65,000 BRL or 30,000 USD
Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers) or PaySafeCard
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
CLICK HERE TO JOIN NETELLERBet-At-Home use Net Entertainment software for their instant play casinos. Check out our Net Entertainment Software Review.
Game selections are as follows;
|
Instant |
|
Table Games – 23 |
|
Slots – 99 |
|
Video Poker – 6 |
|
Live – 3 |
Email Testing Record
- December 2016 - 8 minutes
- June 2015 - 1 hour 44 minutes
- November 2014 - 18 minutes
- June 2014 - 38 minute
- December 2013 - 46 minutes
- June 2013 - 24 minutes
- January 2013 - 1st email - 5 minutes
Bet-At-Home hold the following gambling licenses :
- United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Bet-At-Home currently use eCogra. You can find further information regarding this regulator's complaint policies here.
Bet-At-Home does not accept players from the following countries: Belarus, France, Israel, South Africa, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Ukraine, United States.
Contact Information;
| Email : | service.en@bet-at-home.com |
| Phone : | +356-21314833 |
| Fax : | +356-25401296 |
| Address : | bet-at-home.com Internet Ltd. |
| bet-at-home.com Entertainment Ltd. | |
| Portomaso Business Tower, Level 12 | |
| Portomaso PTM01 | |
| Malta |
Bet-At-Home release the house edge (RTP) information for all of the slots games that they offer in the casino area of their site. The slots games in the ‘Games’ section do not include house edge information.
Unfortunately the line of communication we'd established that we hoped would allow for successful dispute resolution with Bet-At-Home has faltered. This leaves player's exposed and as resulted in Bet-At-Home returning to Not Recommended status.
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