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This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

There are no recommended casinos to your country to display.

+

– Fast withdrawals.

– Fast response to email support request.

–

– No effective regulation. Licensed in name only.

– Low value registration incentives.

Bet Cruise Casino Review

Review last updated - October 2018

OVERVIEW | 5.36/10

Bet Cruise are run by their software provider, GameSys, and offer several unique game selections.

TRUSTWORTHINESS | 3/10

Due to UK players not being allowed to play with Bet Cruise it has not been possible to send a reviewer to test this casino.

BetCruise carry terms that require players to spam gambling forums when they win tournaments otherwise they will not be paid. This is an unethical business practice.

BetCruise have been non-responsive to our complaint team.

For references see GameSys NV Group Player Issues

BONUSES | 4 / 10

100% up to €300
Max Bonus 300
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 35x(d+b)
Deposit Method Restrictions:
Country/Regional Restrictions:
Full Bet Cruise bonus review

Terms and Conditions

The Spin Samba Welcome bonus currently consists of a bonus of 100% up to €300.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 35x(deposit+bonus).

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet while playing with this bonus is €5.

There is no maximum allowed win term associated with this bonus.

This bonus is cashable and can be withdrawn once you have completed the wagering requirements.

The bonus and associated winnings will expire after 21 days if wagering requirements are not completed.

Game Restrictions:

  • You are only allowed to play slots games with this bonus

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to €300
T&CS APPLY
Try another casino
Value to Player for:
$-1.73
Bonus Value
low roller
mid
mid roller
low
high roller
mid
superhigh roller
mid

Payout Speed: 24h | 10 / 10

As Bet Cruise group does not hold a UKGC license we could not test their withdrawal times. The Bet Voyager website lists their Neteller withdrawal times as 24 hours.

Minimum withdrawal - €1

Maximum withdrawal - €5000/day

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Bank Transfer, EcoCard, WebMoney, PaySafeCard, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 7 / 10

Bet Cruise use their own proprietary software called GameSys. Despite the similar name this software is nothing to do with the GameSys group that currently own and operate the Virgin/Caesar's online casinos. They also offer a selection of Betsoft slots games. Read our GameSys Software Review for more information.

Game selections are as follows;

Instant

Table Games – 81

Slots – 103

Video Poker – 19

Customer Service | 10 / 10

Email Testing Record

  • December 2016 - 2 hours 25 minutes
  • June 2015 - No response
  • November 2014 - 59 minutes

Licensing | 2 / 10

BetCruise hold the following gambling licenses :

  • Curacao eGaming - BetCruise casino are licensed in Curacao but we are unsure which Master License holder they are registered with. As such we cannot say how effectively their regulator protects players. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Bet Cruise does not accept players from the following countries: American Samoa, Oceania, Latvia, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Information;

Email : [email protected]
Email : [email protected]
[email protected]
Skype : support.betcruise

Slots RTP

Bet Cruise publish the House Edge/Return to Player information for all of their slots games.

Comp Points

Bet Cruise do not offer a comp point program.

Closing Thoughts

Bet Cruise have engaged in some very odd practices. Requiring players to make posts advertising them on forums to receive their winnings would be considered very bad practice for any group in this industry. Complimenting this by failing to respond to complaints makes for an operator that should be avoided by players.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Bet Cruise
Bet Cruise rating
5.36 / 10
Bet Voyager
Bet Voyager rating
5.96 / 10

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

Bet Voyager
Bet Voyager rating
5.96 / 10

COMPLAINTS

Bet Cruise
Found for the player

Betcruise - I believe casino wrongfully blocked my account and confiscated $ 1,640

Read Complaint

November 16, 2021 0 comments

Bet Cruise
Found for the player

Betcruise - do not payout withdrawal for 2 months

Read Complaint

March 11, 2019 3 comments

Show all Complaints
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