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– No player complaints requiring operator intervention received so far!

– Fast withdrawals.

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Low value registration incentives.


Bet UK Casino Review

Review last updated - November 2020

OVERVIEW | 7.14/10


BetUK Casino were previously owned and operated by Intellectual Property & Software Ltd but have been bought over by Leo Vegas Gaming Plc. This group of operators are amongst the best known brands in the gambling market and are licensed in most major markets. BetUK offer a substantial array of games provided a wind range of providers including Net Entertainment and Microgaming. The site uses a blue and white colour scheme and their logo is their name with beside a red, white and blue target icon next to it. 

TRUSTWORTHINESS | 8/10


BetUK are part of the Leo Vegas Gaming Plc group. This group has been inconsistent in their approach to managing player complaints, but in the vast majority of cases have addressed any issues raised by this service.

Ordinarily we would not work with a group that will not discuss all complaints. However, Leo Vegas' position on complaints is standard amongst the industry giants (few will consider cooperating on complaint management) and Leo Vegas Gaming Plc have been a significant financial contributor to our sister charity BetBlocker. It is our considered opinion that the support that Leo Vegas Gaming Plc has given to BetBlocker - a project that supports thousands of gambling addicts every day - does far more good than their refusal to discuss the odd complaint does harm.

The above being the case we're we're happy to acknowledge that Leo Vegas Gaming Plc policy decisions are a net positive for players, though we would stress to players that if you get in trouble while playing with this group we cannot guarantee we will be able to assist you in every case.

For references see LeoVegas Player Issues

BONUSES | 1 / 10


100% on deposits up to £10, £25 or £50
Max Bonus 50
Min Deposit 10
Max Bet 25%xd
Type Post Wager
Wagering 35xb
Deposit Method Restrictions:
Neteller, Skrill
Country/Regional Restrictions:
This is the UK bonus. Other bonuses available in other jurisdictions.

Terms and Conditions

The BetUK Casino Welcome bonus currently consists of a post wager bonus of 100% on deposits of £10, £25 or £50.

The minimum deposit that will trigger the bonus is £10. Deposits of £10-£24 will receive a £10 reward. Deposits of £25-£49 will receive a £25 reward. Deposits of £50 or more will receive a £50 reward.

This bonus can be claimed on two deposits.

The bonus has a wagering requirement of 75xbonus for the post wager bonus.

This is a post wager bonus, meaning that you have to complete the wagering requirement before the bonus is added to your account. Whe added to your account the bonus is considered cash and can be withdrawn immediately.

The maximum allowed bet is 25% of the deposited amount on any single round of play.

There is no maximum win on the bonus.

The bonus is cashable.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

Game Weightings:

  • Slots*, Instants and Slingo - 100%
  • 1429 Uncharted Seas, Blood Suckers, Supernova, Simsalabim and Devils Delight - 70%
  • Live Casino - 30%
  • Table Games - 10%
  • Forsaken Kingdom, Pearls of India, Kings of Chicago, Zombies and Robin Hood - Shifting Riches and Wishmaster - 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% on deposits up to £10, £25 or £50
Try another casino
Value to Player for:
$-120.31
Bonus Value
low roller
low
mid roller
low
high roller
low
superhigh roller
n/a

Payout Speed: 24 hours | 10 / 10


The BetUK website states that ewallet withdrawals are paid instantly

Minimum withdrawal – £10.

Maximum withdrawal – £100000

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 8 / 10


BetUK Casino use IGT software for their instant games and also some Microgaming, Bede Gaming, Evolution Gaming, Barcrest and High 5 Gaming. /p>

Game selections are as follows:

Instant

Table Games – 12

Jackpot – 57

Video Poker– 0

Slots – 489

Live – 15

Customer Service | 10 / 10


Email Testing Record

  • November 2016 - 1 minute
  • November 2015 - 34 minutes.

Licensing | 10 / 10


BetUK Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. BetUK currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Bet UK does not accept players from the following countries: Afghanistan, Asia, Albania, Algeria, Africa, American Samoa, Oceania, Andorra, Angola, Anguilla, North America, Antarctica, Antigua and Barbuda, Argentina, South America, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, The Democratic Republic of The Congo, Cook Islands, Costa Rica, Cote D'ivoire, Croatia, Cuba, Cyprus, Czech Republic, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-bissau, Guyana, Haiti, Heard Island and Mcdonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Democratic People's Republic of Korea, Republic of Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinia, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russian Federation, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and The South Sandwich Islands, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Switzerland, Syrian Arab Republic, Taiwan, Province of China, Tajikistan, Tanzania, United Republic of, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.

Contact


Contact Details:

Email : [email protected]
Address : IPS Ltd.
Inchalla
Le Val
Aldernay
GY9 3UL

Slots RTP


Bet UK Casino give the RTPs for all of their slots games.

Comp Points


Bet UK Casino do not appear to offer a comp points system for players - they do have a V.I.P. system - further details can be found on their website.

Closing Thoughts


While we would love to see the extended Leo Vegas group step forward and address every complaints that we see coming through, the complaint volumes are comparatively small given the sheer scale of this group and the commitment they've shown to supporting vulnerable players via BetBlocker is nothing short of exemplary. Player's choosing to play with BetUK should be aware that we cannot always guarantee we will be able to assist with complaints, but given the low chances of this happening this is a high quality operation overall.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

Bet UK
Found for the Casino

BetUK - voided winnings

Read Complaint
Bet UK
Resolved

BetUK - Self excluded

Read Complaint
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