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3.6

Bet11888 Status: Not Recommended

Ownership:
iTains N.V.

Bet11888 Casino

Overview

Review last updated – September 2017.

Bet11888 are part of the iTains N.V. Group. They are licensed by Curacao eGaming, one of the weaker Curacao Master License holders that is rarely useful or responsive to player complaints. Bet11888 are primarily a sports betting outfit but they do offer a full suite of casino games. Their website uses a grey and black colour theme and features a background of a full football stadium on every page.

Trustworthiness

 - 1 / 10

The iTains group appear to have engaged in highly questionable behaviour, dropping the player's maximum allowed bet to an unfeasible low level to meet the required wagering requirements. They subsequently directed the player to contact their regulator who were responsive in a very basic form but made no reasonable efforts to independently review the situation or assist the player.

When we approached them about the same complaint the only response they offered was to once again direct the player to their regulator.

(-3) The iTains N.V. carry maximum allowed win terms limiting a players win to €20000 per week regardless of whether or not the operator has accepted wagers at odds that would payout more than this.

For references see iTains N.V. Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 3 / 10
100% up to €100
Max Bonus 100
Min Deposit 10
Max Bet 50%xb
Type Cashable
Wagering 40x(d+b)
BONUS CODE: NA CLAIM BONUS
Value to Player for:
-€4.48
Bonus Value
low roller
low
mid roller
low
high roller
mid
superhigh roller
n/a

Payout Speed: 5 days

 - 5 / 10

Bet11888 do not provide any information about their payout speed on their website. As they do not accept US players we will base our rating on a payment speed of 5 days.

Minimum withdrawal - No information provided.

Maximum withdrawal - No information provided.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Bank Transfer, EcoCard, AstroPay, PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 6 / 10

Bet11888 casino use Spinomenal software for their instant play casino and also include a large selection of Microgaming slots games. Check out our World Match Software Review for more information.

Game selections are as follows;

Instant

Table Games – 42

Slots – 284

Video Poker – 49

Live - 41

Customer Service

 - 10 / 10

Email Testing Record

  • August 2017 - 57 minutes.

Licensing

 - 2 / 10

Bet11888 hold the following gambling licenses :

  • Curacao eGaming - Bet11888 casino are licensed by the Curacao eGaming Master License holder. Our experience of dealing with this Master License holder is they are typically non-responsive to player complaints and where we have seen them respond their approach is minimalist and offers no real support to players. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Bet11888 - Netherlands, South Africa, United Kingdom, United States of America and other U.S. territories

Contact Details;

Email: support@bet11888.com
Email: management@itains.com

Affiliate Program - Bet11888 Affiliates

Restricted Countries

Bet11888 does not accept players from the following countries: EU, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

Bet11888 do not publish the RTP or House Edge figures for their slots games.

Comp Points

Bet11888 do not appear to offer any form of comp point program.

Closing Thoughts

Having seen both the responses given to a player when dealing with a complaint and the responses they gave to their regulator we're entirely unhappy with the professionalism shown by the iTains N.V. group. That they then flatly refused to discuss the complaint with us just reinforces this poor opinion.

Associated Casinos

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Promotional Terms & Conditions

100% up to €100
Max Bonus 100
Min Deposit 10
Max Bet 50%xb
Type Cashable
Wagering 40x(d+b)

This promotion is only available to new players and only once they've made their first deposit.

The Bet11888 Casino Welcome bonus currently consists of a bonus of 100% up to €100.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 40x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet with this bonus is 50% of the bonus amount.

There is no maximum win term.

The bonus is cashable.

Game Weightings:

  • Roulette 2%

 

 

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