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3.05

BetALand Status: Not Recommended

BetALand Casino

Overview

Review last updated – July 2017

The group that owns BetALand casino have been unresponsive to player complaints and have a poor reputation with affiliates. Players should avoid this casino.

Trustworthiness

 - 2 / 10

Due to their Not Recommended status we did not feel comfortable asking a reviewer to play with BetALand casino.

BetALand alongside Casino Club and BetBoo make up this group of casinos all of which have outstanding player issues.

Betboo have been non-responsive to complaints at Ask Gamblers and Gambling Grumbles.

CasinoClub have also non-responsive to player and affiliate complaints and and are subject to a warning at Beating Bonuses.

Betaland are subject to a warning from Beating Bonuses.

This group are marked as Rogue at Affiliate Guard Dog.

For references see Casino Club Group Player Issues

Payout Speed: 5 days

 - 5 / 10

Due to their Not Recommended status we have not tested the withdrawal times at BetALand. BetALand do not provide any details of their withdrawal times on their website and as they do not accept US customers we will assume this to be 5 days.

Minimum withdrawal - None listed

Maximum withdrawal - None listed

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), EntroPay

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

BetALand casino use Net Entertainment software for their instant play casino. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 18

Slots – 78

Video Poker – 6

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - Need to register to get support
  • November 2014 - 1 hour
  • June 2014 - No Response
  • December 2013 - 20 hours 21 minutes

Licensing

 - 8 / 10

BetALand hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with BetALand - USA, France or Turkey.

Contact Details;

Email : info@betaland.com
Phone : +356 20104801
Fax : 06 60513459
Address : Tigne Place 1/3 and 1/4
Tigne Street
Sliema
SLM 3173
Malta

Restricted Countries

BetALand does not accept players from the following countries: France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

BetALand casino do not publish the house edge (RTP) information for any of their slots games.

Comp Points

BetALand casino do not appear to offer any form of comp point program.

Closing Thoughts

Part of a group that has a poor reputation with both players and affiliates, we'd encourage players to find a different place to play!

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