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2.80

BetBizz Status: Not Recommended

Ownership:
iTains N.V.

BetBizz Casino

Overview

Review last updated – September 2017.

BetBizz are part of the iTains N.V. Group. They are licensed by Curacao eGaming, one of the weaker Curacao Master License holders that is rarely useful or responsive to player complaints. BetBizz are primarily a sports betting outfit but they do offer a full suite of casino games. Their website uses a red and black colour theme and features a background of a roulette layout in casino sections of the site.

Trustworthiness

 - 1 / 10

The iTains group appear to have engaged in highly questionable behaviour, dropping the player's maximum allowed bet to an unfeasible low level to meet the required wagering requirements. They subsequently directed the player to contact their regulator who were responsive in a very basic form but made no reasonable efforts to independently review the situation or assist the player.

When we approached them about the same complaint the only response they offered was to once again direct the player to their regulator.

(-3) The iTains N.V. carry maximum allowed win terms limiting a players win to €20000 per week regardless of whether or not the operator has accepted wagers at odds that would payout more than this.

For references see iTain N.V. Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed: 5 days

 - 5 / 10

BetBizz do not provide any information about their payout speed on their website. As they do not accept US players we will base our rating on a payment speed of 5 days.

Minimum withdrawal - No information provided.

Maximum withdrawal - No information provided.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Bank Transfer, EcoCard, AstroPay, PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 1 / 10

BetBizz casino use Play N Go and Net Entertainment software for their instant play casino.

Game selections are as follows;

Instant

Table Games – 8

Slots – 22

Video Poker – 5

Jackpots - 19

Live - 3

Customer Service

 - 10 / 10

Email Testing Record

  • August 2017 - 57 minutes.

Licensing

 - 2 / 10

BetBizz hold the following gambling licenses :

  • Curacao eGaming - BetBizz casino are licensed by the Curacao eGaming Master License holder. Our experience of dealing with this Master License holder is they are typically non-responsive to player complaints and where we have seen them respond their approach is minimalist and offers no real support to players. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with BetBizz - Netherlands, South Africa, United Kingdom, United States of America and other U.S. territories

Contact Details;

Email: support@betbizz.com
Email: management@itains.com

Affiliate Program - BetBizz Affiliates

Restricted Countries

BetBizz does not accept players from the following countries: EU, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

BetBizz do not publish the RTP or House Edge figures for their slots games.

Comp Points

BetBizz do not appear to offer any form of comp point program.

Closing Thoughts

Having seen both the responses given to a player when dealing with a complaint and the responses they gave to their regulator we're entirely unhappy with the professionalism shown by the iTains N.V. group. That they then flatly refused to discuss the complaint with us just reinforces this poor opinion.

Associated Casinos

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