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– No player complaints requiring operator intervention received so far!

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– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– Low value registration incentives.

BetBright Casino Review

Review last updated - September 2019.

OVERVIEW | 5.20/10

BetBright Casino is a sportsbook and casino owned and operated by Dedsert (Ireland) Limited; it is licensed in the United Kingdom by the UKGC and utilises IBAS as its ADR. BetBright provide a smaller than average range of games (in the region of 550) from: NetEntertainment, Microgaming, iSoftBet, Leander, 1X2 Gaming, NYX, Thunderkick, Playson, Genii, Realistic Games, PariPlay and Scientific Games. They do offer live games and progressive jackpots alongside the regular slots and table games.  Their site design is fairly plain in nature as is typical of sportsbook providers.  The colour palette implemented on site is: navy, bright blue, gold and white and the logo is the company name in white and gold.

TRUSTWORTHINESS | 4/10

BetBright Casino are operated by Dedsert Ireland Ltd and they start out on ThePOGG with a Trustworthiness score of 4 which will increase every 6 months by 1 point to a maximum of 5. BetBright cannot score more than 5 for Trustworthiness as a result of the Terms issues highlighted below for your convenience.

It is worth noting that this casino institutes a maximum win cap to the effect that they will not pay out any more than £250,000 on any bet as shown in the Maximum Payout section of the site which states: "Regardless of the maximum pay-out for each individual sport/bet, the maximum one customer can win per 24 hour period is £250,000. It is up to the customer to know these limits and stay within them. Extra winnings over the pay-out threshold will not be paid." Further to this Term 13.5 states: "Regardless of individual betting rules and maximum pay-outs, the maximum winnings to any group/syndicate of customers (bets which we regard as being from the same customer/source/multiple accounts from same customer) is £50,000". 5/6/2018

Term 16.3 states: "We may also close or suspend your Account without notice if your Account remains inactive for a significant period. We reserve the right to apply a dormant account charge to any account that is left inactive for 12 plus months. This charge is an administration fee applied to all dormant accounts with a positive balance. A dormant account is an account that has had no deposits, withdrawals or bets placed within the last 12 months. A fee of £5 or 5% of the account balance (whichever is greater) will be deducted from your balance per month. Your account will not go into a negative status. You will be notified of this charge before the first payment is deducted from your account. Your account can be reactivated at any point by making either a deposit, withdrawal or bet." 5/6/2018

BONUSES | 5 / 10

100% up to £100
Max Bonus 100
Min Deposit 10
Max Bet 15/20%xb
Type Cashable
Wagering 50xb
Deposit Method Restrictions:
Country/Regional Restrictions:
Full BetBright bonus review

Terms and Conditions

The Bet Bright Welcome bonus currently consists of a bonus of 100% up to £100.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 50xbonus for the deposit bonus.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet is £15 or 20% of the bonus amount, whichever is lower, on any single round of play.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Game Weightings:

  • Slots (except Special Games), All Scratch Cards, Keno 100%

  • Special Games: Summer Holiday, Big Bad Wolf, Bikini Party, Couch Potato, Dragon Dance, Retro Reels - Extreme Heat, Super Nova, Retro Reels, Mega Joker, Jackpot 6000, 1429 Uncharted Seas, Blood Suckers, Kings Of Chicago, Devil's Delight, Simsalabim, Lucky 3, Zombies, Machine Gun Unicorn, Mirror Magic, Demolition Squad, Jack Hammer 2, Fruit Warp, Xing Guardian, Hot Ink 50%

  • All Table Pokers, all roulettes, all video/ power pokers (except All Aces and Jacks OR Better), all blackjacks (except Classic Blackjack and Casino War) 8%

  • All Live Games 8%

  • Classic Blackjack, Casino War, All Aces Video/ Power Pokers, Jacks Or Better Video/ Power Pokers, all baccarat, all craps, red dog, sic bo, Max Damage and the Alien Attack, Super Monopoly Money and all Double Up bets on any slots 0%

  • All Instant Win Games 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to £100
T&CS APPLY
Try another casino
Value to Player for:
$2.45
Bonus Value
low roller
low
mid roller
mid
high roller
high
superhigh roller
high

Payout Speed: 5 days | 5 / 10

BetBright Casino do not appear to give a withdrawal time on their site so we have allocated them the average payout speed for operators that do not accept US traffic.

Maximum Withdrawal - ?

Minimum Withdrawal - £10.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), PayPal and Bank Transfer.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 10 / 10

BetBright Casino use Net Entertainment software for their instant play casino alongside games from MicrogamingiSoftBet, Leander, 1X2 Gaming, NYX, Thunderkick, Playson, Genii, Realistic Games, PariPlay and Scientific Games. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 81

Slots – 406

Video Poker – 25

Jackpots - 36

Live -22

Customer Service | 0 / 10

Email Testing Record

  • September 2019 - No response.
  • May 2019 -No response.
  • December 2018 - 1 hour 1 minute.
  • December 2018 - 22 minutes
  • December 2016 - 9 hours 19 minutes

Licensing | 8 / 10

BetBright Casino hold the following gambling licenses:

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. BetBright Casino currently use IBAS. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

BetBright does not accept players from the following countries: Australia, South Africa, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Details:

Email : [email protected]

Slots RTP

BetBright do not appear to provide the RTPs for their games.

Comp Points

BetBright Casino do not appear to offer a comp points system for all players.

Closing Thoughts

BetBright Casino fall into the Needs Work category at ThePOGG as a result of their maximum win cap for players. It should also be noted that bonus offers are not open to those depositing via Neteller or Skrill.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

BetBright
BetBright rating
5.20 / 10

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

BetBright
Resolved

BetBright - Non-payment commission

Read Complaint

January 17, 2019 11 comments

BetBright
Resolved

BetBright Affiliates - Unpaid commission

Read Complaint

July 11, 2018 6 comments

BetBright
Found for the Casino

BetBright - failed me in responsible gambling

Read Complaint

June 27, 2017 8 comments

BetBright
Resolved

Bet Bright - closed my account for no reason

Read Complaint

April 7, 2017 5 comments

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