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3.90

BetNGo Status: Not Recommended

BetNGo Casino

Overview

Review last updated – July 2017

One of a growing number of casinos offering multiple software brands, BetNGo have a casino made up of Microgaming and BetSoft games.

Trustworthiness

 - 1 / 10

Only one of the reviewers who work regularly for this site holds an account with BetNGo casino. They report positive experiences with BetNGo casino.

BetNGo casino are run by white label provider WL Services N.V. This group previously operated both CircleBet and Point casinos. These casinos engaged in seizure of funds based on terms not in place at the time a player accepted a bonus and then closed abruptly making no effort to provide players an avenue to retrieve their balances.

For references see WL Services NV Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to BetNGo casino's terms and conditions here.

Bonuses

 - 2 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to €150

Cashable - The bonus can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 80bonus
  • Blackjack - 800xbonus
  • Roulette - 320xbonus
  • Baccarat - 800xbonus
  • Video Poker - 800xbonus
  • Table Poker - 120xbonus

Adjustments to ratings;

Game Weightings (already account for in Wagering Requirements)

  • Slot games 100%
  • Roulette 12.5%
  • Blackjack, Baccarat, Video Poker 5%
  • Other Table and Card games 66.6%

Notes



Payout Speed: 48h

 - 9 / 10

Our reviewer reports withdrawals taking 48 hours.

Minimum withdrawal - None listed

Maximum withdrawal - None listed.

Banking options available- Credit/Debit cards, Neteller, Skrill (Moneybookers), PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 4 / 10

BetNGo use Tain software for both their instant play casino. They also offer Microgaming and Betsoft slots games. Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 27

Slots – 100

Video Poker – 2

Jackpot – 17

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 19 hours 1 minutes
  • June 2015 - 18 minutes
  • November 2014 - 1 hour 3 minutes
  • June 2014 - 9 minutes
  • December 2013 - 2 minutes

Licensing

 - 2 / 10

BetNGo hold the following gambling licenses :

  • Curacao eGaming - BetNGo casino are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with BetNGo casino – USA, US Minor Outlying Islands, US Virgin Islands, American Samoa, Cyprus, Estonia, France, Guam, Israel, Curacao, Northern Marina Islands, Puerto Rico, Turkey, Belgium, Denmark

Contact Information;

Email : support@betngo.com
affiliates@betngo.com
marketing@betngo.com

Affiliate Program - BetNGo Affiliates.

Restricted Countries

BetNGo does not accept players from the following countries: American Samoa, Belgium, Cyprus, Denmark, Estonia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Guam, Israel, EU, Northern Mariana Islands, Puerto Rico, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

BetNGo casino do not release the house edge/RTP figures of any of the slots games they offer.

Comp Points

BetNGo do not appear to offer any form of comp point program.

Closing Thoughts

Sister property to casinos that disappeared without leaving details of where players could retrieve their balances - this is one that should be avoided at all costs!

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