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3.90

Betting Max Status: Closed

Betting Max Casino

Overview

Review last updated – November 2015

As of November 2015 BettingMax appears to be closed.

Betting Max are a Net Entertainment casino and part of the PlayBay group.

Trustworthiness

 - 3 / 10

Due to the Not Recommended status of the PlayBay group we did not feel comfortable asking a review to test their services.

We first encountered the PlayBay group during a player complaint where they refused to pay a player's winnings as they'd signed up at two different venues in this group. While their terms do prohibit playing at multiple casinos under the same license, they do not offer any guidance as to which casinos they own. As such they are unethically vague and an invalid reason to deny payment. The PlayBay group have informed us that they will be making changes to their terms and conditions to clarify which casinos are affected, but still refused to pay the player.

The PlayBay group of casinos also carry a term that restricts the maximum amount that a player can win in a day in their Sports Book to €25000. This sort of rule creates a potential 'no-win' situation for player and should be enforced via wager limitations and not terms and conditions.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed: 5 days

 - 5 / 10

Due to their Not Recommended status we did not feel it appropriate to send a reviewer to Playbay Malta Ltd. The Betting Max website does not give any information on withdrawal times and as they don't accept US customers we'll assume this to be 5 days.

Minimum Withdrawal - €20.

Maximum Withdrawal - €2000/week.

Maximum of 3 free withdrawals per month and 1 per week.

Banking options available - Credit/Debit card, Neteller, Moneybookers, Ukash, PaySafeCard and bank transfer

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

Betting Max casino use Net Entertainment and Novomatic software for their instant play casino. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 17

Slots – 126

Video Poker – 28

Customer Service

 - 0 / 10

Email Testing Record

  • October 2014 - No Response

Licensing

 - 8 / 10

BettingMax hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Betting Max - USA, United Kingdom

Contact Details;

Email : info@betting-max.com

Restricted Countries

Betting Max does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

Betting Max casino do publish the house edge (RTP) information for all their Net Entertainment slot games.

Comp Points

Betting Max casino do not offer a comp point program.

Closing Thoughts

Combining a low term enforced maximum win alongside unfair vague terms - Betting Max is a casino to avoid.

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