Big5 Casino: Not Recommended
Big5 Casino is not recommended!
Big5 Casino Casino
Players from United Kingdom cannot play at Big5 Casino casino.
Review last updated – May 2018
Big 5 Casino are operated by Condor Malta Ltd and they are dual Licensed in Malta by the MGA and in Curacao by Curacao Egaming by one of the master license issuers. They are sister casino to: Rembrandt Casino, b-Bets and 24Bettle Casino. Big 5 Casino offers a wide selection of games – in the region of 1600 – across categories including: slots, table games and progressive jackpots. Software providers include: iSoftBet, Quickspin, BetSoft Tain, Microgaming and NetEntertainment. The casino’s website utilises a: black, silver, white and green colour scheme – its logo is its name in silver with the “5” featured in green.
Big5 Casino are part of the Condor Malta Ltd Group. This group carries a variety of terms we consider to be predatory in nature:
Term 87: "In the event You are not able to provide Us with the requested documents, within a reasonable time frame not exceeding thirty (30) days from the date of Our request, We may close your Player's Account and/or Your withdrawal may be refused and/or Your winnings can be voided. These consequences may also occur in the event the player is found to have supplied false or misleading information. Provision of a false or invalid phone number may additionally result in a delay in Your requests."
In place on 01/05/2018.
While KYC and fraud prevention are a critical part of any operators compliance obligations, arbitrary deadlines for the submission of documents is an unacceptable process. As long as the player can ultimately provide legitimate ID there is no justification for the operator withholding payment.
Term 94: "The Player is aware of and agrees that 24Bettle can decide at its own standards, that the maximum amount that a Player can be paid-out is € 1,000 (or the equivalent amount in US dollars or GBP currency) per week, and € 5,000 per month. All amounts larger than € 1,000 weekly, or € 5,000 monthly will be paid in terms which 24Bettle decides, until the full withdrawal amount is reached, if 24Bettle decides not to pay-out the whole amount at once. 24Bettle may, at his own discretion, also decide to pay the amount as a whole, even if the pay-out amounts will be higher than the maximum set within the paragraph. This condition also applies to winnings of (progressive) jackpots."
In place 01/05/2018.
There is no valid justification for any operator to withhold the payment of progressive jackpots at all. Progressive jackpots are paid from the jackpot fund that is collected and set aside as the play takes place. Unlike other wins that operators have to pay out of their own bankroll, progressive jackpot wins do not affect the operator's liquidity in any way. The only reason to withhold payment of these wins is to try and frustrate the player into losing the balance back.
Term 97: "No withdrawals shall be accepted from the account if a period of 3 months has lapsed from when the last successful deposit was made. A new minimum deposit is required."
In place on 01/05/2018.
Forcing players to 'play to get paid' is financial hostage taking and entirely unacceptable as a practice.
Term 98: "Bonus credits can be placed into a Player’s Account as part of a marketing campaign."
In place 01/05/2018.
Before any bonus is placed into a player's account the player should be made aware of the bonus and the operator should have ensured the player accepts the terms associated with that promotion.
The Condor Malta group are non-responsive to complaints submitted to this service.
For references see Casino Sieger Group Player Issues
|100% up to €500|
|500 complimentary spins|
|# of Spins||500|
The Big5 Welcome bonus currently consists of a bonus of 100% up to €500 plus 500 complimentary spins (the game is undefined so we will assume Starburst). Complimentary Spins are awarded at a rate of 50/day.
The minimum deposit that will trigger the bonus is €20.
This bonus has a wagering requirement of 30xbonus for the deposit bonus and 60xwinnings for the complimentary spins.
The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.
The maximum allowed bet is 30% of the total starting balance on any single round of play.
There is no maximum win on either the deposit bonus or the complimentary spins.
The bonus is cashable.
Players from the following countries are not eligible to receive this bonus - Bulgaria, all countries outside the European Union, Czech Republic, Croatia, Estonia, Hungary, Italy, Latvia, Lithuania, Poland, Romania, Slovakia, Spain.
Bonus and associated winnings will expire after 30 days if you have not completed the wagering requirements.
- Slot games: 100%
- Video poker: 15%
- Roulette, live and table games: 10%
- All other games: 20%
Available to newly registered players only.
Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.
BONUS CODE: NARECOMMENDED BONUSES
Payout Speed: 48 hours
Big 5 Casino Term 90 states that: "Withdrawal requests shall be processed immediately. Condor Group maintains a target of forty-eight (48) hours for the processing of pay-outs but does not hold itself liable for a specific period of time in this regard."
Minimum withdrawal - €20.
Maximum withdrawal – €1,000 per week; €5,000 per month.
Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard, SoFort, Trustly, Zimpler and bank transfer.
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.CLICK HERE TO JOIN NETELLER
Big 5 Casino use a combination of Net Entertainment, iSoftBet, Betsoft, Quickspin, Tain and Microgaming software for their instant play casino platform. Check out our Net Entertainment Software Review, BetSoft Software Review and Microgaming Software Review.
Game selections are as follows:
Table Games – 79
Slots – 1486
Video Poker – 48
Live – ?
Jackpots – 7
Email Testing Record
- May 2018 - 2 hours 10 minutes.
- December 2016 - No reply
Big 5 Casino hold the following gambling licenses :
- Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
- Curacao eGaming - Big 5 Casino are licensed by one of the Curacao eGaming Master License holders that is generally unresponsive and uncooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.
Players from United Kingdom NOT accepted.
Big5 Casino does not accept players from the following countries:Afghanistan, Algeria, American Samoa, Andorra, Antarctica, Armenia, Aruba, Australia, Bahamas, Bahrain, Belarus, Bhutan, British Virgin Islands, Cambodia, Cape Verde, Costa Rica, Cuba, Côte d’Ivoire, El Salvador, Estonia, Ethiopia, Faroe Islands, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Georgia, Gibraltar, Grenada, Guam, Guernsey, Honduras, Hong Kong SAR China, Iran, Iraq, Isle of Man, Israel, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lesotho, Liechtenstein, Maldives, Mali, Marshall Islands, Mauritania, Mexico, Moldova, Monaco, Mongolia, Mozambique, Myanmar [Burma], Namibia, Netherlands Antilles, Nicaragua, Norfolk Island, Northern Mariana Islands, Palau, Palestinian Territories, Panama, Panama Canal Zone, Philippines, Puerto Rico, Qatar, Rwanda, Réunion, Saint Helena, Saint Lucia, Samoa, Saudi Arabia, Serbia, Seychelles, South Africa, Spain, Sri Lanka, Suriname, Swaziland, Syria, Tanzania, Trinidad and Tobago, Turkey, Turkmenistan, Turks and Caicos Islands, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Ukraine, United Kingdom, United States, Uruguay, Uzbekistan, Zimbabwe.
|Email :||[email protected]|
Big 5 Casino are Not Recommended at ThePOGG as a result of their inclusion of a variety of player unfriendly terms that are predatory in nature.
Associated By Company
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Big5 – Withdrawal
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