Bitstarz has been Blacklisted due to unethical business practices.
Bitstarz Casino REVIEW
Players from United States cannot play at Bitstarz casino.
We have significant concerns about many different aspects of the Bitstarz businesses.
Complaints managed by this service have highlighted player verification policies that are in our opinion completely substandard and fail to provide any realistic barrier to deter money laundering or the funding or terrorist organisations.
We have also found this operator's approach to responsible gambling to be what we consider to be lax, using ambiguous language, failing to hold to the standards they set and making sub-standard efforts to prevent further access to gaming services.
We have identified this operator actively engaging strategies to try and encourage self-excluded players to revoke their exclusion. Not only is this entirely contrary to any reasonable definition of a 'responsible gambling' policy, it is also contrary to the information they had published on their site at the time, that stated that self-exclusions could not be revoked during the selected exclusion period.
For references see Bitstarz Player Issues
100% up to €100
Terms and Conditions
The BitStarz Welcome bonus currently consists of a bonus of 100% up to €100 plus 180 complimentary spins on Starburst.
The minimum deposit that will trigger the bonus is €20.
This bonus has a wagering requirement of 40xbonus for the deposit bonus and 40xwinnings for the free spin winnings.
The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.
The maximum allowed bet is €5 on any single round of play.
There is no maximum win on either the deposit bonus or the complimentary spins.
The bonus is cashable.
Players from the following countries are not eligible for this bonus - Greece (GR), Hungary (HU), Mauritius (MU), Slovenia (SI), Croatia (HR), Bosnia and Herzegovina (BA), Macedonia, Republic of (MK), Austria (AT) Montenegro (ME), Finland (FI) and Serbia (RS)
- Bloodsuckers, Bloodsuckers touch, Kings of Chicago, Simsalabim, Zombies, Jack Hammer 2, Jack Hammer 2 touch, Demolition Squad, Steam Tower, Reel Rush, Reel Rush touch, Muse: Wild Inspiration, Victorious, Victorious touch, Ghost Pirates, Johnny the Octopus and Mega Gems contribute at a 50% rate. Jackpot 6000, Mega Joker, Gypsy Rose, Good Girl Bad Girl and Safari 75%
- Immortal Romance, Aliens, Mega Moolah, Dead or Alive, Ragnarok, Pocket Dice, Lucky Angler, Eggomatic, Big Bang, The Dark Knight, Peek-A-Boo, Tomb Raider, The Dark Knight Rises, Forsaken Kingdom, Scrooge, Secret of the Stones, Champion of the Track, Robin Hood, Tomb Raider 2, Queen of Gold, Ninja, Dr. Jekyll & Mr. Hyde, Devil's Delight, The Wish Master,Jackpot Games and Castle Builder 0%
Available to newly registered players only.
Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.
BONUS CODE:Try another casino
Payout Speed: 24 hours
As Bitstarz casino do not hold a UKGC license we have been unable to test their withdrawal times. Bitstarz casino state on their website that withdrawals will be paid within 24 hours. The Bitstarz team informs us that withdrawals are usually processed in under an hour.
Maximum Withdrawal - €/US$/£7500 or 20BTC per week or - €/US$/£ 15000 or 40BTC per month.
Minimum Withdrawal - €/US$/£/ 500 or for EU players - €/US$/£/ 100.
Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, UKash, Wirecard, Bitcoin, Sofort, Paysafecard, Puggle Pay, Trustly, ComePay, Cubits and Bank Transfers.
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.CLICK HERE TO JOIN NETELLER
BitStarz Casino run on the Dama N.V. /Softswiss platform for their instant play casino and also include a selection of Amatic, Softswiss, Ezugi, Pocket Dice, Asia Gaming, Booming Games, Betsoft, Endorphina, Evolution, GameArt, Habanero, iSoftbet, Net Entertainment and Pragmatic Play games.
Game selections are as follows;
Table Games – 9
Slots – 375
Video Poker – 0
Live - 5
Live - 3
Email Testing Record
- June 2020 - 6 minutes.
- September 2019 - 26 minutes.
- May 2019 - 33 minutes.
- December 2016 - 2 hours 39 minutes
- August 2015 - 1 minute
BitStarz hold the following gambling licenses :
- Curacao eGaming - BitStarz casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.
Players from United States NOT accepted.
Bitstarz does not accept players from the following countries: Australia, South Africa, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..
|Postal address:||Kimonos, 434 P.C. 3095, Limassol, Cyprus|
|Email :||[email protected]|
Bitstarz Casino does not publish the slot game Return to Player (RTP) or House Edge information for any of their slots games.
It does not appear that Bitstarz Casino provide any sort of comp points program for all players.
What we've seen of the Bitstarz operation via management of player complaints has left us very uncomfortable with this operator's practices. In our opinion they are intentionally manipulating their players to allow them to claim that they are not accepting US players, while turning a blind eye to the US traffic they are receiving. This is made worse by then blaming the player so that they can retain player losses while refusing to play wins. And all of this lies on top of security processes that are totally inadequate to ensuring that their business does not facilitate criminal activities on the part of other parties. There is no part of this combination that we'd recommend any player engage with.
Associated By Company
There are no associated casinos to display.
Bitstarz - Disregard of Self-Exclusion
Bitstarz - winning no deposit bonus
Bitstarz - allowing blacklisted countries to sign up and deposit knowing where they are from
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