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4.3

Bovada Status: Not Recommended

Bovada Casino

Overview

Review last updated – July 2017

Bovada Casino – the re-branded Bodog Casino – is one of the biggest and best RTG casinos available on the market today.

Trustworthiness

 - 3 / 10

Bovada are part of the Bodog group (they were previously bodog.com). 3 of the 6 reviewers who work regularly for the site have held accounts within the Bodog group for a few years. The reports from these reviewers are all positive. Alongside this, the Bodog group – and by extension Bovada – have a very positive reputation within the industry.

Predatory Dormancy Clause - automatic Not Recommended. Bovada state: "3.8 Dormant Accounts. Your account will be deemed 'Dormant' if you have not made a deposit, a withdrawal, or placed a bet/wager for a period of eighteen (18) months. At seventeen months of inactivity, we will provide an email notice to the email address registered to the account, advising that the Account balance will be set to zero at thirty (30) days from the notice. If the Account remains dormant, at 18 months of inactivity, the Account balances are zeroed out." This is unacceptable - inactivity/dormancy should nt be used as an excuse to seize full balances.

We are aware of several complaint against this group at another portal that went unanswered.

During the May 2016 re-review a large number of slow pay complaints came to light.

This group of operators has forced all affiliates to receive payments in BitCoin. This is a retroactive change to affiliate contracts.

For references see Bodog Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

For references see Bodog Group Player Issues

Bonuses

 - 5 / 10
100% up to $1000
Max Bonus 1000
Min Deposit 20
Max Bet NA
Type Cashable
Wagering 25x(d+b)
BONUS CODE: NEWWELCOME CLAIM BONUS
Value to Player for:
$5.19
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
mid

Payout Speed: 2 weeks

 - 0 / 10

Bovada do not accept players from the UK so we were unable to test their payout speeds. Their website states that payouts via Cheque can take between 5-10 business days.

Banking options available - Cheque, Rapid Transfer and Credit Card

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 6 / 10

Bovada casino use RealTime Gaming software for both their download and instant casino. Functionally RTG are one of the better download softwares, however amongst casinos that use RTG it’s very tough to find a reputable casino outside the Bovada/Bodog group. Bovada also Betsoft slots games. Check out our RealTime Gaming Software Review.

Game selections are as follows;

Download

Table Games – 16

Slots – 45

Video Poker – 24

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 12 minutes
  • June 2015 - 24 minutes
  • November 2014 - 8 minutes
  • June 2014 - 18 minutes
  • December 2013 - 10 minutes
  • June 2013 - 3 hours 29 minutes
  • January 2013 - 1st email - 9 hours 12 minutes

Licensing

 - 6 / 10

Bovada hold the following gambling licenses :

  • Kahnawake Gaming Commission - The KGC is a lesser used license certificate, but this regulator has been cooperative in the management of player complaints and we are aware of a significant number of instances where players have received favourable outcomes via this licensor. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Bovada - United Kingdom, United States - the following states DE, MD, NY, NJ, NV

Contact Details;

Phone : 1-888-263-0000
En Español 1-866-205-3353
Sportsbook 1-866-591-0083
Poker 1-866-909-2237
Casino 1-866-234-1324
Racebook 1-877-443-3987

Affiliate Program - Betting Partners.

Restricted Countries

Bovada does not accept players from the following countries: American Samoa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

No RTG casino that we are aware of publishes their slots house edge (RTP) information.

Comp Points

The Bovada comp point program offers 1 comp point for every $10 wagered on any game and every 100 comp points can be redeemed for $1. This is in line with the Playtech standard comp point program and above average for the industry.

Closing Thoughts

In general it's sound advice to avoid any group that currently accept customers from the US - unless you have no choice - the vast majority of these groups operate in a far less professional and ethical manner than the casinos you'll find getting high ratings on this site. The Bodog group have in the past been an exception to that rule but recent payment issues, complaint issues with no response and affiliate payment changes have forced us to question this.

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Promotional Terms & Conditions

100% up to $1000
Max Bonus 1000
Min Deposit 20
Max Bet NA
Type Cashable
Wagering 25x(d+b)

This promotion is only available to new players and only once they've made their first deposit.

The Bovada Welcome bonus currently consists of a bonus of 100% up to $1000.

The minimum deposit that will trigger the bonus is $20.

This bonus has a wagering requirement of 25x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Game Weightings:

  • Slots - All Types, Scratch Cards, Specialty Games, Keno 100%
  • Pai Gow, TriCard Poker, Let 'Em Ride, Caribbean Poker(all) 20%
  • Video Poker (All types), Blackjack (unless stated otherwise), Classic Blackjack, Baccarat 10%
  • Single Deck & Double Deck Blackjack, Roulette 5%
  • Craps 0%

 

 

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