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This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– No player complaints requiring operator intervention received so far!

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– Operator subject to strong regulatory requirement.

– Competitive incentives for registration.


Buck & Butler Casino Review

Review last updated - April 2018

OVERVIEW | 6.78/10


Buck & Butler Casino runs on the Everymatrix platform and it is licensed by the Malta Gaming Authority and also in Curacao. They provide games from Net Entertainment, Quickspin and OMI Gaming - they possible use other software too but unfortunately since they do not hold a UKGC license we could not sign-up and find out exactly what games are offered. Their site is monochrome and plain in nature but this allows customers to navigate the different sections easily. They currently have no complaints logged at any of the major gambling portals.

TRUSTWORTHINESS | 3/10


Buck&Butler Casino run on the EveryMatrix platform. EveryMatrix manage complaints for their clients and have historically been unwilling to discuss complaints with this service. As of January 2018 we appear to have established a working relationship with the EveryMatrix complaint team. As such the EveryMatrix properties have been moved to Needs Work status.

Unfortunately our experiences with Buck&Butler don't mirror those with EveryMatrix and we've found them to be non-responsive to even the most basic of requests. Until this is rectified we cannot in good faith direct players to this operator.

You can see the latest updates to Buck&Butler Casino's terms and conditions here.

BONUSES | 9 / 10


100% up to €100
Max Bonus 100
Min Deposit 25
Max Bet 6
Type Cashable
Wagering 45xb
Deposit Method Restrictions:
Country/Regional Restrictions:
Poland, Greece, France, Belgium, Denmark, Hungary, Bulgaria, Romania, Croatia, Ukraine, India, Pakistan, Spain, Italy, Indonesia, Russia, Czech Republic, Slovakia and Latvia

Terms and Conditions

The Buck&Butler Welcome bonus currently consists of a bonus of 100% up to €100 plus 100 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is €25.

This bonus has a wagering requirement of 45xbonus for the deposit bonus and 35xwinnings for the free spin winnings.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is €6 on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

Players from the following countries are not eligible to receive this bonus - Poland, Greece, France, Belgium, Denmark, Hungary, Bulgaria, Romania, Croatia, Ukraine, India, Pakistan, Spain, Italy, Indonesia, Russia, Czech Republic, Slovakia and Latvia

Game Weightings:

  • Video slot machines and other games: 100% - exceptions Kings of Chicago, Simsalabim, Blood Suckers, Scrooge, Jack Hammer, Jackpot6000, Dead or Alive and Jack Hammer 2 contributes 20%
  • Classic slot machines: 75%
  • All other types of table games and video poker: 0%
  • Hall of Gods, Arabian Nights, Mega Fortune, The Wish Master and Devil's Delight: Its not possible to play any of these games with bonus money

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to €100
Try another casino
Value to Player for:
$15.28
Bonus Value
low roller
high
mid roller
high
high roller
high
superhigh roller
high

Payout Speed: 24 hours | 10 / 10


As Buck & Butler do not accept UK players we could not test their withdrawal times. The Buck & Butler website lists Neteller withdrawals as being "instant".

Minimum withdrawal - €10.

Maximum withdrawal - €5,000 per day.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Bank Transfer, ClickAndBuy, PaySafeCard, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 5 / 10


Buck & Butler Casino use Net Entertainment software for their instant play casino and also include a selection of Quickspin and OMI Gaming games - there may well be others buck you cannot see their games until you sign-up. Check out our Microgaming Software Review.

Game selections are as follows:

Instant

Table Games – ?

Slots – ?

Video Poker – ?

Jackpot - ?

Customer Service | 10 / 10


Email Testing Record

  • December 2016 - 8 hours 35 minutes
  • November 2015 - 46 minutes
  • June 2015 - 26 minutes

Licensing | 8 / 10


Buck&Butler hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - Buck&Butler casino are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Buck & Butler does not accept players from the following countries: Afghanistan, Asia, Australia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Hong Kong, Iran, Iraq, Israel, Italy, Jordan, Kuwait, Nigeria, Pakistan, South Africa, Spain, Syrian Arab Republic, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Yemen.

Contact


Contact Information:

Email : [email protected]
Suite 10
Level 4
Portomaso Business Tower
Vjal Portomaso
STJ 4011
Malta
Live Support:On casino website./td>

Slots RTP


Buck&Butler do not give the RTPs for any of their games. They may well do for some after log-in but again they do not hold a UKGC license and therefore we cannot sign-up.

Comp Points


Buck&Butler do not appear to provide a comp points system for players.

Closing Thoughts


The recently cooperative approach of the EveryMatrix team means that we can once again help players who experience problems with this platform's operators. This is a really positive development and we are looking forward to expanding on this relationship in the coming years.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

Buck & Butler
Resolved

Buck&Butler - verification issues

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Buck & Butler
Resolved

Buck&Butler - Stalled withdrawal of 1380 e

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