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This operator is NOT recommended by This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Operator subject to strong regulatory requirement.

– Email support takes longer than average to respond.

– Low value registration incentives.

Casino Club Casino Review

Review last updated - July 2017

OVERVIEW | 3.92/10

Casino Club are part of a group that have been non-responsive to a variety of complaints posted with various services.


CasinoClub alongside Betboo and BetALand make up this group of casinos all of which have outstanding player issues.

Betboo have been non-responsive to complaints at Ask Gamblers and Gambling Grumbles.

CasinoClub have also non-responsive to player and affiliate complaints and and are subject to a warning at Beating Bonuses.

Betaland are subject to a warning from Beating Bonuses.

This group are marked as Rogue at Affiliate Guard Dog.

For references see Casino Club Group Player Issues

You can see the latest updates to Casino Club's terms and conditions here.

BONUSES | 5 / 10

125% up to €250
Max Bonus 250
Min Deposit 10
Max Bet 5%xb
Type Cashable
Wagering 30x(d+b)
Deposit Method Restrictions:
Country/Regional Restrictions:

Terms and Conditions

The Casino Club Welcome bonus currently consists of a bonus of 125% up to €250.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 40x(deposit+bonus) for the deposit bonus.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is 5% of the bonus amount received on any single round of play.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Game Restrictions:

  • Blackjack Games, Table- and Card Games, Video Poker Games and Live Casino Games and the slots games Palladium, Bloodsuckers, Jokerizer, The Wish Master, Kings of Chicago, Jack Hammer 2, Dead or Alive

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

BONUS: 125% up to €250
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Value to Player for:
Bonus Value
low roller
mid roller
high roller
superhigh roller

Payout Speed: 1-6 days | 6 / 10

Casino Club state that Neteller withdrawals will take between 1-4 business days which over a weekend would results in between 1-6 days.

Minimum withdrawal - None listed.

Maximum withdrawal - None listed.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Click2Buy, Click2Pay, EcoCard, Moneta, WebMoney

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 2 / 10

Casino Club use Boss Media software for their download casino. Check out our Boss Media Software Review.

Game selections are as follows;


Table Games – 17

Slots – 69

Video Poker – 11

Live – 5

Jackpot – 38

Customer Service | 0 / 10

Email Testing Record

  • December 2016 - Need to register to get support
  • December 2015 - No Reply
  • June 2015 - No email support
  • November 2014 - 2 minutes
  • June 2014 - No Response
  • August 2013 - 18 hour 15 minutes
  • September 2013 - 4 hours 13 minutes

Licensing | 8 / 10

CasinoClub hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Casino Club does not accept players from the following countries: Afghanistan, Asia, Albania, Algeria, Africa, American Samoa, Oceania, Angola, Antigua and Barbuda, Argentina, South America, Australia, Belgium, Bolivia, Brazil, Canada, Chile, Colombia, Congo, The Democratic Republic of The Congo, Djibouti, Ecuador, Faroe Islands, France, French Guiana, French Polynesia, French Southern Territories, Greece, Guam, Guyana, India, Indonesia, Israel, Italy, Republic of Korea, Lebanon, Montenegro, Morocco, Netherlands Antilles, New Caledonia, Nigeria, Northern Mariana Islands, Pakistan, Paraguay, Peru, Puerto Rico, Romania, Rwanda, Serbia, Spain, Suriname, Sweden, Thailand, Turkey, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Venezuela, Virgin Islands, U.S..


Contact Details;

Email : [email protected]
Phone :UK: 0800-170 03 48
Germany: 0800-664 48 75
Austria: 0800-802 041
Switzerland: 0800-563 827
Netherlands: 0800-020 1493
Sweden: 0200-439 963
France: 0805-100 673
International: +356 27 780 102
Fax : +49-711-4900 8543

Slots RTP

Casino Club do not publish the house edge (RTP) information for any of their slots games.

Comp Points

The Casino Club comp point program awards players with 1 comp point for every €10 wagered and for every 100 comp points you earn you can exchange them for €1.

Closing Thoughts

Casino Club are part of a group of casinos that have a generally less than stellar reputation and offer a weak game selection. We'd suggest players look elsewhere.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

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