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blacklisted casino thepogg

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Non-cooperative with the management of player complaints.

– Email support takes longer than average to respond.

– Not subject to the strongest regulations.


Casino Del Rio Casino Review

Review last updated - June 2017

OVERVIEW | 4.56/10


Part of the Winner group of casino, Casino Del Rio and partners receive a lot of advertising exposure across the web, but have had a worrying level of player complaints.

TRUSTWORTHINESS | 2/10


We do not recommend playing at Casino Del Rio.

This group of casinos have also been unresponsive to several player complaints.

This group of casinos also appear to have associations with the Winner group as Winner previously owned and operated Casino Del Rio.

As of October 2016 Casino Del Rio have apparently been non-responsive to AskGamblers and as such have been dropped as a partner.

For references see AffRevenue Group Player Issues

You can see the latest updates to Casino Del Rio's terms and conditions here.

BONUSES | 6 / 10


Casino Del Rio Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 4 days | 6 / 10


Our reviewer reports their withdrawal being paid within 4 days.

Minimum Withdrawal - None listed

Maximum Withdrawal - Where a bonus is used, a maximum of £5000 can be withdrawn per 30 day period. Without a bonus a maximum of £9,000 can be withdrawn every 30 days. This includes winnings derived from progressive jackpots.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Click2Pay, UKash, PaySafeCard, Entropay, Bank Wire, ClickandBuy or Cheque

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Casino Del Rio use Playtech software for their download casino. Check out our Playtech Software Review.

Game selections are as follows;

Download

Table Games – 37

Slots – 125

Video Poker – 15

Live – 6

Jackpot - 52

Customer Service | 0 / 10


Email Testing Record

  • December 2016 - No reply
  • June 2015 - 10 minutes
  • November 2014 - 1 minute
  • June 2014 - 1 minute
  • December 2013 - No Response
  • June 2013 - 7 minutes

Licensing | 4 / 10


Casino DelRio hold the following gambling licenses :

  • Antigua and Barbuda Directorate of Offshore Gaming - Casino DelRio are licensed by the DOG. Relatively few of the operators we list use this regulator and while this body does appear to have a complaints process in place, we are unaware of any player having successfully taken a complaint to them. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Casino Del Rio - AFGHANISTAN, ANTIGUA AND BARBUDA, BAHAMAS, BARBADOS, BELIZE, DOMINICA, GRENADA, GUYANA, HAITI, JAMAICA, MONTSERRAT, SAINT KITTS AND NEVIS, SAINT LUCIA, SAINT VINCENT AND THE GRENADIENS, SURINAME, TRINIDAD AND TOBAGO, BULGARIA, CHINA, CUBA, CYPRUS, ESTONIA, FRANCE AND IT'S TERRITORIES, HONG KONG, IRAN, IRAQ, ISRAEL, KAHNAWAKE, LIBYA, MACAU, NETHERLANDS ANTILLES, REPUBLIC OF SERBIA, SUDAN, SYRIA, THE PHILIPPINES, TURKEY, USA AND ITS TERRITORIES, SPAIN

Contact Information;

Email : [email protected]
Phone : 0800-047-0594 (UK)
+1-888-332-9583 (CA)
+63-2756-7824 (International)
Fax : +632-756-7813
+632-756-7813 (UK)
+1-866-549-0763 (CA)
Address : Casino Del Rio
P.O. Box 1263
Makati Post Office
Gil Puyat Avenue
Makati City
Philippines
Affiliate Program - AffDaddy.

Restricted Countries


Players from United States NOT accepted.

Casino Del Rio does not accept players from the following countries: Afghanistan, Asia, Antigua and Barbuda, Bahamas, Barbados, Belize, Bulgaria, China, Cuba, Cyprus, Dominica, Estonia, France, French Guiana, French Polynesia, French Southern Territories, Grenada, Guyana, Haiti, Hong Kong, Iran, Iraq, Israel, Jamaica, Libya, Macao, Montserrat, Netherlands Antilles, Philippines, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and The Grenadines, Serbia, Spain, Sudan, Suriname, Syrian Arab Republic, Trinidad and Tobago, Turkey, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Slots RTP


Casino Del Rio publish the House Edge/RTP figures for all of their slots games.

Comp Points


Casino Del Rio offer the standard Playtech comp point program wherein you receive one comp point for every £10 wagered and 100 comp points can be converted into £1. The redemptions rates do improve as your VIP levels increase.

Closing Thoughts


There are times and situations where requesting notarised ID is an appropriate course of action. Unfortunately the group that Casino Del Rio belongs to seem to employ this strategy fairly frequently compared with the rest of the market. Certainly not a desirable trait in a casino.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

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