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3.76

Casino Extreme Status: Needs Work

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Casino Extreme Casino

Overview

Review last updated – November 2017

Casino Extreme are a stand alone RealTime Gaming casino.

Trustworthiness

 - 5 / 10

Historically Casino Extreme have had some issues with other significant portals that gave us reason for concern. At the end of 2017 we were contacted by their team, who informed us they have resolved these issues. Having check this appears to be a legitimate claim. As such we've moved Casino Extreme to Needs Work status. If the next 18 months passes without any unresolved issues they will be moved to Recommended status.

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to €200.

Sticky - Can never be withdrawn. At the time of your first withdrawal the bonus will be removed from your account.

Wagering Requirements;

  • Slots - 50xbonus

Adjustments to ratings;

  • Game Restrictions (-1) - You are not allowed to play the following games;Baccarat, Bingo, Craps, Pontoon Blackjack, Roulette or Sic Bo
  • Maximum Withdrawal (-2) - You can withdraw a maximum of 5x your deposit.

Game Weightings (already account for in Wagering Requirements)



Notes



Payout Speed: 2+ weeks

 - 0 / 10

Due to their Not Recommended status we have not tested the withdrawal time at Casino Extreme. Their site states that withdrawals are processed every Wednesday for all withdrawals made in the previous week and take a further 2-5 business days. This means a withdrawal place on a Monday will not be processed for a further 9 days and will then take a further 2-5 business days.

Minimum Withdrawal - $20.

Maximum Withdrawal - $4000/week.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Click2Pay, EcoCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 6 / 10

Casino Extreme use RealTime Gaming software for both their download and instant casino. Check out our RealTime Gaming Software Review.

Download

Instant

Table Games – 18

Table Games – 17

Slots – 97

Slots – 29

Video Poker – 18

Video Poker – 28

Jackpots - 10

Jackpots - 0

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 6 minutes
  • June 2015 - 1 hour 37 minutes
  • November 2014 - 4 minutes
  • June 2014 - 6 minutes
  • December 2013 - 6 minutes
  • August 2013 - No Response

Licensing

 - 2 / 10

CasinoExreme hold the following gambling licenses :

  • Curacao eGaming - Casino Extreme are licensed by the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Casino Extreme does not accept players from the following countries: Belarus, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Israel, Latvia, Lithuania, Malaysia, Pakistan, Philippines, Poland, Romania, Russia, Singapore, Taiwan, Thailand, Turkey, Ukraine.

Contact

Contact Information;

Email : support@casinoextreme.eu
Phone : TOLL FREE 1.800.851.9247

Slots RTP

No RTG casino that we are aware of publishes their slots house edge (RTP) information.

Comp Points

The Casino Extreme comp point program offers 1 comp point for every $10 wagered on any game and every 100 comp points can be redeemed for $1. This is in line with the Playtech standard comp point program and above average for the industry.

Closing Thoughts

Casino Extreme are an operator that we're instinctively cautious about. Their software platform do not have a good reputation and their license is one of the weaker licenses on the market. However they do seem to be making efforts to improve their reputation with other major sites and we do have a responsive contact. Actions speak louder than words and we're providing this operator the chance to prove themselves.

Associated Casinos

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