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5.65

Casino Las Vegas Status: Not Recommended

Affiliate Program:
AffClub

Casino Las Vegas Casino

Overview

Review last updated – June 2017

As part of the BWin/Party Gaming, iGlobal Media group Casino Las Vegas have a very big company behind them. Unfortunately this group has been uncooperative with mediation in the past, although this does appear to be changing.

Trustworthiness

 - 3 / 10

The Bwin/Party group extend to cover Bwin and Party casino alongside the Cashcade group that is made of up several WagerWorks casinos like At The Races and Get Minted and the iGlobal Media group that owns several Playtech casinos.

All of these casino have a strict policy of not discussing player complaints and as such have a poor reputation at many of the major player communities.

Alongside their refusal to discuss player complaints, they have a very poor reputation with affiliates due to changing the terms of their contracts and retroactively enforcing them on current affiliates.

Casino Las Vegas restrict the maximum withdrawal for their progressive jackpots.

In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate's accounts upon finding out what the affiliate was doing, however some casinos chose to ignore that the traffic coming from this affiliate was generated via illegal activity and continue to work with this individual.

For references see Bwin Group Player/Affiliate Issues

You can see the latest updates to Casino Las Vegas's terms and conditions here.

Bonuses

 - 4 / 10
100% up to £500
Max Bonus 500
Min Deposit 20
Max Bet 6.25
Type Sticky
Wagering 20x(d+b)
50 complimentary spins on Starburst
# of Spins 50
Spin Value 0.10
Max Bet 6.25
Max Win NA
Wagering 20xw
BONUS CODE: NA CLAIM BONUS
Value to Player for:
£1.54
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
low

Payout Speed: 12 days

 - 0 / 10

Using Neteller our reviewer reports withdrawals paid within 12 days.

Minimum withdrawal - No listed minimum

Maximum withdrawal - $10000/month

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Entropay, myCitadel, PaySafeCard, ClickandBuy, Poli, UKash, Click2Pay, and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

Casino Las Vegas use Playtech software for their download casino. Check out our Playtech Software Review.

Game selections are as follows;

Download

Instant

Table Games – 38

Table Games – 30

Slots – 113

Slots – 107

Video Poker – 15

Video Poker – 15

Live - 6

Live - 3

Jackpot - 25

Jackpot - 23

Customer Service

 - 10 / 10

Our reviewer reports positive experiences with iGlobal Media casino group customer services.

  • December 2016 - 5 hours 9 minutes
  • Email Testing Record

    • December 2015 - 1 day 4 hours 23 minutes (Need to create an account to get even simple support questions answered)
    • November 2014 - 49 minutes
    • June 2014 - 1 hour 30 minutes
    • December 2013 - 13 minutes
    • June 2013 - 31 minutes
    • January 2013 -1st email - 15 minutes

    Licensing

     - 6 / 10

    Casino LasVegas hold the following gambling licenses :

    • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

    Restricted Countries

    Casino Las Vegas does not accept players from the following countries: Afghanistan, American Samoa, Belgium, Bermuda, Bulgaria, China, Congo - Brazzaville, Congo - Kinshasa, Cuba, Denmark, Estonia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Guadeloupe, Guam, Haiti, Hong Kong SAR China, India, Iran, Iraq, Israel, Italy, Myanmar [Burma], New Caledonia, Northern Mariana Islands, Pakistan, Philippines, Puerto Rico, Rwanda, Réunion, Saint Barthélemy, Saint Martin, Samoa, Sierra Leone, Singapore, Somalia, Spain, Sudan, Syria, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Ukraine, United States, Zimbabwe.

    Contact

    Contact Information;

    Email : support@casinolasvegas.com
    cashier@casinolasvegas.com
    tech@casinolasvegas.com
    Phone : 18772289827 (Canada)
    80072789132 (International)
    Fax : 2070837337 (UK)
    00 800 1000 4603 (International)

    Slots RTP

    Casino Las Vegas publish the House Edge/RTP figures for all of their slots games.

    Comp Points

    Casino Las Vegas offer the standard Playtech comp point program where you earn 1 comp point for every £10 wagered and can convert 100 comp points into £1, with the redemption rates improving as you move up the VIP ladder.

    Closing Thoughts

    If a Las Vegas casino showed as little willingness to discuss instances where they had confiscated money off of their players, they'd be run out of town by the players and the regulator. It's a real shame their online namesake have been allowed to get away with this.

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    Promotional Terms & Conditions

    100% up to £500
    Max Bonus 500
    Min Deposit 20
    Max Bet 6.25
    Type Sticky
    Wagering 20x(d+b)
    50 complimentary spins on Starburst
    # of Spins 50
    Spin Value 0.10
    Max Bet 6.25
    Max Win NA
    Wagering 20xw

    This promotion is only available to new players and only once they've made their first deposit.

    The Casino Las Vegas Welcome bonus currently offered consists of a bonus of 100% up to £500 plus 50 complimentary spins on Starburst.

    The minimum deposit that will trigger the bonus is £20.

    This bonus has a wagering requirement of 20x(deposit+bonus) for the deposit bonus and 20xwinnings for the free spin winnings.

    The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

    The maximum allowed bet is £6.25 on any single round of play.

    There is no maximum win on either the deposit bonus or the complimentary spins.

    This bonus is sticky, which means it can never be withdrawn. After you’ve completed the wagering requirement the bonus will be removed from your account at the point of your first withdrawal.

    Game Weightings:

    • Slots (all varieties except progressive jackpot slots), Keno, Scratch Cards 100%
    • All progressive jackpot slots 80%
    • Roulette (all varieties including Wild Vikings)*, Pai Gow (all varieties), Red Dog, Stravaganza 25%
    • Casino Hold'em (all varieties), Arcade Games 20%
    • Baccarat (all varieties) 10%
    • All Blackjack games, Video Poker (all varieties), Craps (all varieties), Sic Bo (all varieties 5%
    • All double options on slots & Video Poker (all varieties), All Live / TV games** 0%

    *High coverage Roulette bets (bet spread combinations covering 60% or more of the table) will contribute 0% towards the wagering requirements.
    **Bonus funds cannot be used on these games.

     

     

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