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2.80

Casino Midas Status: Not Recommended

Casino Midas Casino

Overview

Review last updated – July 2017

One of the few RTG casinos that does not accept US players, Casino Midas appears to be associated with the Mansion group.

Trustworthiness

 - 2 / 10

Casino Midas appear to be owned by the same group that operate Mansion casino and iAffiliates.

The Mansion casino group have a well established policy of refusing to discuss player complaints with 3rd party dispute mediation services. This has generated a substantial number of unresolved issues. Normally these issues involve both request for Notarized identification and confiscation of winnings based on vague terms.

Vague 'spirit of the bonus terms are an unacceptable justification for denial of winnings and alongside this they've been shown on several occasions to request notarized ID then when the ID is provided still decline to pay the customer. Given that notarizing ID is a time consuming and expensive process for the player, this level of security check should not be employed if the player is not going to be paid when the ID is provided. This combined with their refusal to engage with 3rd party dispute mediation leave the entire Mansion group a unfriendly place to play.

Casino Midas have been involved in what appears to be a Responsible Gaming failure.

For references see Mansion Group Player Issues

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

Slots - 100% up to £3333

Other Games - 100% up to £500

Sticky - Can never be withdrawn. At the time of your first withdrawal the bonus will be removed from your account.

Wagering Requirements;

  • Slots - 50xbonus
  • Blackjack - 200xbonus
  • Roulette - 100xbonus
  • Baccarat - 200xbonus
  • Video Poker - 500xbonus
  • Table Poker - 200xbonus

Adjustments to ratings;

  • Game Restrictions (-1) - You can only play the following games with the slots bonus; Bonus Bingo, European Slot Poker, Real Series Video Slots, Slots, Keno and Scratch Cards

Game Weightings (already account for in Wagering Requirements)

  • Slots 100%
  • Table games 50%
  • Card games 25%
  • Video Poker 10%
  • Other games 100%


Notes



Payout Speed: 4 days

 - 7 / 10

Using Neteller our reviewer reports withdrawals normally paid within 4 days.

Minimum withdrawal - None Listed.

Maximum withdrawal – $3000/week.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, EntroPay, PaySafeCard, UKash, Click2Pay

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 6 / 10

Casino Midas use RealTime Gaming software for download casino. Check out our RealTime Gaming Software Review.

Game selections are as follows;

Download

Instant

Table Games – 16

Table Games – 15

Slots – 45

Slots – 12

Video Poker – 24

Video Poker – 0

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - Need to register to get support
  • June 2015 - No response
  • November 2014 - 41 minutes
  • June 2014 - 3 minutes
  • December 2013 - No Response

Licensing

 - 2 / 10

CasinoMidas hold the following gambling licenses :

  • Curacao eGaming - CasinoMidas are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Casino Midas - United Kingdom, Israel, USA, France

Contact Information;

Email : support@casinomidas.com
Phone : International : +44 8002792969
France free : +33 0805101094

Affiliate Program - Affilistars.

Restricted Countries

Casino Midas does not accept players from the following countries: France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Israel, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

Casino Midas do not publish the house edge (RTP) information for any of their slots games.

Comp Points

The Casino Midas comp point program offers one comp point for every £10 wagered and you can convert comp points at a rate of 500 comp points to £5.

This is the same as the standard Playtech comp point program.

Closing Thoughts

While the don't openly state that they are managed by the Mansion group, the Casino Midas website makes it clear that this is the same design team and as such they're just not worth engaging with.

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