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1.25

Casino Mira Status: Not Recommended

Casino Mira Casino

Overview

Review last updated – July 2017

Casino Mira are owned and operated by WoT N.V. Limesco Ltd and they are licensed in Curacao.  The casino offers a range of games provided by Microgaming and Igrosoft Gaming.  Their site is pared back and employs a colour palette of gold, black and white. 

Trustworthiness

 - 2 / 10

Casino Mira do not have a UKGC license and therefore we cannot send a reviewer to test them. They currently have no outstanding complaints at the major gambling portals.

Casino Mira use substandard Terms and Conditions and have no proper Bonus Terms and Conditions and therefore they incur a penalty for trustworthiness.

Casino Mira state that Progressive Jackpots will be paid out over 12 months - this is predatory - they do not provide any of the funds for such wins - the software provider does - therefore they have no right to withhold winnings for this length of time.

This group have been non-responsive to complaints posted at other portals.

For references see Limesco Limited Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus:

100% up to $2000.

Unfortunately we have no further information regarding the Welcome Bonus as there are no Bonus Terms and Conditions detailing such things as : play through requirements, games weightings, games exclusions, maximum wager and maximum win. This results in a score reflective of this fact.



Payout Speed: 30 days

 - 0 / 10

GDF Play Casino state that withdrawals can take up to 30 days and that only 4 withdrawals are allowed per month.

Minimum withdrawal - None given.

Maximum withdrawal - None given.

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, QiWi, Skrill (Moneybookers), MoneyBox, Webmoney and EcoPayz.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here

Software

 - 6 / 10

Casino Mira use Microgaming software for their instant play casino games and they also offer a small selection of Igrosoft games. Check out our Microgaming Software Review.

Game selections are as follows:

Instant

Table Games – 7

Slots – 170

Jackpot – 8

Video Poker – 1

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - No reply
  • January 2016 - .

Licensing

CasinoMira hold the following gambling licenses :

  • Curacao eGaming - CasinoMira are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with GDFPLAY Casino: Cyprus, Turkey, USA and its territories and the United Kingdom.

Contact Information:

Email : support@casinomira.com
Live Chat : Live chat support is available intermittently on the casino website.

Restricted Countries

Casino Mira does not accept players from the following countries: Cyprus, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

Casino Mira do not appear to give RTP information for any of their slots games.

Comp Points

Casino Mira do offer a comp points system for players but it is so complex that we cannot assign a score that compares it with industry standards across their sector.

Closing Thoughts

Casino Mira are Not Recommended at ThePOGG. We find the inadequate Terms and Conditions and the absence of Bonus Terms and Conditions at this operator to give cause for concern and as such we are not comfortable recommending players to sign-up here. Many of the Terms and Conditions that are present are written using English that is sub-standard - they have clearly been written by someone that is not a native English speaker and this means they are often ambiguous. The site design is also not conducive to positive customer experiences - the information is all over the place and the site awkward to navigate. We have tried to use online Live Chat Support 4 times within the operating hours stipulated and we have yet to find an operator online.

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