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OVERALL VERDICT
3.14/10

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OVERALL VERDICT

3.14/10

PAYOUT SPEED

0/10

Customer Service

0/10

Bonuses

5/10

Software

1/10

Licensing

10/10

WEBSITE

https://casinoofdreams.com/

OWNERSHIP

Broadway Gaming Ltd.

AFFILIATE PROGRAM

Casino of Dreams Affiliate

This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

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Name: Casino of Dreams Casino Review
Item: Casino of Dreams
Rating: 3.14
Author: ThePOGG

– Operator subject to strong regulatory requirement.

–

– Non-cooperative with the management of player complaints.

– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– Low value registration incentives.

Casino of Dreams Casino Review

Review last updated - December 2017

OVERVIEW | 3.14/10

Casino of Dreams is part of a small group of bingo and casino providers running on the Broadway Gaming platform. It is licensed bythe UKGC in the United Kingdom and the MGA in Malta - it uses eCOGRA as its ADR for UK players lodging complaints. Casino of Dreams is platform mates with: Glossy Bingo, Bingo Diamond, Rehab Bingo,Dotty Bingo, Butlers Bingo and Lucky247. Up-to-date details of all of its sister properties can be found on the UKGC license page for Broadway Gaming. Casino of Dreams offer a small selection of games: slots, table and live by: Microgaming. The Casino of Dreams site design is simple and its logo is white and gold - the word "dreams" appears in gold with a shooting star logo underneath the words.

TRUSTWORTHINESS | 3/10

The Broadway Gaming platform have been unresponsive to player complaints at ThePOGG.

Casino of Dreams have a dormancy term which allows them to confiscate 25% of an inactive account (an account which has not had any activity for 180 days by their standards) balance each month - a predatory term in the eyes of ThePOGG.

BONUSES | 5 / 10

50% up to £250
Max Bonus	250
Min Deposit	10
Max Bet	6.25
Type	Cashable
Wagering	40xb

Deposit Method Restrictions:

Country/Regional Restrictions:

Full Casino of Dreams bonus review

Terms and Conditions

The Casino of Dreams Welcome bonus currently consists of a bonus of 50% up to £250.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet while playing with this bonus is 6.25 credits on any single round of play.

There is no maximum allowed win when playing with this bonus.

Player's depositing via Neteller, PaySafeCard or Skrill have to meet a wagering requirement of 40x(deposit+bonus).

The bonus is cashable.

Game Weightings:

Slots (all varieties) 100%

Roulette, Blackjack, Video Poker 8%

All other games 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

BONUS: 50% up to £250

T&CS APPLY

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Value to Player for:

$2.83

Bonus Value

low roller

mid

mid roller

mid

high roller

mid

superhigh roller

high

Payout Speed: 7 days | 0 / 10

Due to their Not Recommended status we did not feel comfortable sending a reviewer to Butler's Bingo.

Minimum withdrawal – £20.

Maximum withdrawal – £20,000 per 30 days - 1 withdrawal allowed per week.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 1 / 10

Casino of Dreams appear to use a very stripped down version of Microgaming software for their instant play casinos. Either that or all games are not visible until a player account has been created - this should not be necessary to see the games on offer. Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 13

Slots – 12

Video Poker – 3

Jackpot – ?

Customer Service | 0 / 10

Email Testing Record

December 2017 - No response.

Licensing | 10 / 10

Casino of Dreams hold the following gambling licenses :

United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. ButlersBingo currently use eCogra. You can find further information regarding this regulator's complaint policies here.
Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Casino of Dreams does not accept players from the following countries: Afghanistan, Asia, American Samoa, Oceania, Armenia, Australia, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia and Herzegovina, Brunei Darussalam, Bulgaria, China, Colombia, Congo, Croatia, Czech Republic, Denmark, Eritrea, France, Greece, Guam, Guyana, Hong Kong, Hungary, Iran, Iraq, Israel, Italy, Democratic People's Republic of Korea, Republic of Korea, Kuwait, Lao People's Democratic Republic, Latvia, Lebanon, Libya, Macao, Malaysia, Montenegro, Nigeria, Northern Mariana Islands, Pakistan, Philippines, Puerto Rico, Russian Federation, Singapore, Slovenia, South Africa, Spain, Sudan, Syrian Arab Republic, Taiwan, Province of China, Thailand, Turkey, Uganda, Ukraine, United Arab Emirates, United States, United States Minor Outlying Islands, Vanuatu, Viet Nam, Virgin Islands, U.S., Yemen, Zimbabwe.

Contact

Contact Details:

Email :

[email protected]

Slots RTP

Casino of Dreams publish the house edge (RTP) information for all of their slots games.

Comp Points

Casino of Dreams do not appear to offer a comp point program.

Closing Thoughts

Unfortunately there are issues with the Broadway Gaming platform which give rise to player unfriendly circumstances and therefore, in terms of trustworthiness, there are operators that would be recommended more highly by ThePOGG. The dormancy term that allows the casino to retain 25% of the balance on accounts that have remained dormant for 180 days is particularly harsh - inactivity should never be used to allow confiscation of player funds. This platform have also proved unwilling to discuss player complaints with ThePOGG.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

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Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.