ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom

8.48

Casino Room: Does not accept players from United Kingdom

Top Casinos: United Kingdom

Casino Room: Does not accept players from United Kingdom

Does not accept players from United Kingdom status icon

Check our list of casinos that do accept players from United Kingdom.

Try another casino

Casino Room Casino

Players from United Kingdom cannot play at Casino Room casino.

Overview

Review last updated - January 2021.

CasinoRoom is a well established operator running on their own MGA license, Ellmount Gaming. ThePogg.com serves as their ADR for under the MGA license. CasinoRoom share ownership with High Roller casino. They offer a selection of games - approximately 700 across the live, jackpot, slots and table games categories by providers including: Play 'n Go, NYX Gaming, Yggdrasil, Quickspin, Thunderkick, Scientific Games, ELK StudiosNet Entertainment and Microgaming. CasinoRoom have a simple but effective website design  that utilises a navy and pale blue colour scheme.  Their logo is simply their name beside an open door icon rendered in white and black - everyone is invited inside.  Currently we are unaware of any outstanding complaints against this operator - they work hard to meet the needs of their players and take their responsibilities seriously.

Trustworthiness

 -  12 / 10

High Roller have no outstanding complaints at any of the major mediation portals.

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for High Roller Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 -  1 / 10

100% up to £50 or 50% up to £200

Max Bonus 50/200
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 100xb

Terms and Conditions

The Casino Room Welcome bonus currently consists of a bonus of 100% up to £50 or 50% up to £200 when you deposit £100 or more.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 100xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is £5 on any single round of play.

There is no maximum win on the deposit bonus.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

The bonus is cashable.

This is the UK specific bonus. Other bonuses available in other regions.

Game Weightings:

  • Slots - 100%
  • Table Games - 0%
  • Video Poker - 0%
  • All other games - 100%

Bonus funds and associated winnings will expire after 7 days if the wagering requirements are not completed.

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

 

Deposit Method Restrictions: Neteller, Skrill
Country/Regional Restrictions:

BONUS CODE: NA

CLAIM BONUS
Value to Player for:
£-9.33
Bonus Value
low roller
low
mid roller
low
high roller
mid
superhigh roller
low

Payout Speed: 48h

 - 9 / 10

The Casino Room site states that Neteller withdrawals are paid within 48h.

Minimum withdrawal - €10 (€2 fee for any withdrawal under €30)

Maximum withdrawal – Casino Room reserve the right to restrict the maximum withdrawal to €10000/week and €30000/month.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Click2Pay, PaySafeCard, UKash, iDeal, WebMoney and ClickandBuy

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  10 / 10

Casino Room use Net Entertainment software for their instant play casinos. Check out our Net Entertainment Software Review, Microgaming Software Review and BetSoft Software Review.

Game selections are as follows;

Instant

Table Games – 88

Slots – 163

Video Poker – 27

Live – 3

Customer Service

 -  10 / 10

Email Testing Record

  • January 2021 - 38 minutes.
  • June 2020 - 1 hour 34 minutes.
  • September 2019 - 3 minutes.
  • May 2019 - 37 minutes.
  • November 2018 - 36 minutes.
  • November 2016 - 1 hour 7 minutes.
  • June 2015 - 5 minutes
  • November 2014 - 2 hours 46 minutes
  • June 2014 - 3 hours 9 minutes
  • December 2013 - 2 hours 57 minutes
  • June 2013 - 13 minutes
  • April 2013 - 10 minutes

Licensing

 -  10 / 10

CasinoRoom hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. CasinoRoom currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Casino Room for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom NOT accepted.

Casino Room does not accept players from the following countries: Afghanistan, Asia, Albania, Algeria, Africa, Angola, Australia, Cambodia, China, Denmark, Ecuador, France, French Guiana, French Polynesia, French Southern Territories, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Italy, Democratic People's Republic of Korea, Kuwait, Lao People's Democratic Republic, Malaysia, Myanmar, Namibia, Nicaragua, Pakistan, Panama, Papua New Guinea, Philippines, Portugal, Qatar, Spain, Sudan, Syrian Arab Republic, Taiwan, Province of China, Taiwan, Province of China, Tunisia, Uganda, Uganda, United Kingdom, United States, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Virgin Islands, U.S., Yemen, Zimbabwe.

Contact

Contact Details;

Email : [email protected]
Phone : UK +46855921172
Address : 68 Waterfront Place
Flat 41
The Strand
SLM 1022
Sliema

Slots RTP

CasinoRoom only publish the house edge (RTP) information for their Net Entertainment slots games.

Comp Points

CasinoRoom do not offer any form of comp point program.

Closing Thoughts

Casino Room is regulated and holds a licence with the MGA, meaning that ThePOGG acts as an Alternative Dispute Resolution (ADR) service for them under the MGA license. They are owned by Ellmount Gaming and are a sister property to High Roller Casino (which runs on a separate license. They have gained an impressive set of scores from us on review, with the maximum available for trustworthiness due their consistent record of treating players fairly and our facility to intervene in complaint situations. Casino Room also hold our Seal of Approval - we trust that players signing up with this group will receive optimum treatment and be fully satisfied by their decision to do so.

Associated By Company

Other Associations

There are no associated casinos to display.

Best Casinos: United Kingdom

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.