OVERALL VERDICT
3.76/10

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OVERALL VERDICT

3.76/10

PAYOUT SPEED

6/10

Customer Service

0/10

Bonuses

1/10

Software

10/10

Licensing

4/10

WEBSITE

OWNERSHIP

Universe Entertainment Services Malta Limited

AFFILIATE PROGRAM

Casino Tropez Affiliate

This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

There are no recommended casinos to your country to display.

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– Non-cooperative with the management of player complaints.

– Email support takes longer than average to respond.

– Not subject to the strongest regulations.

– Low value registration incentives.

Casino Tropez Casino Review

Name: Casino Tropez Casino Review
Item: Casino Tropez
Rating: 3.76
Author: ThePOGG

Review last updated - July 2017

OVERVIEW | 3.76/10

When a group of casinos have been as consistently unresponsive to player complaints as Europartner's have been, it's best to avoid them.

TRUSTWORTHINESS | 3/10

Casino Tropez are part of the EuroPartners group.

The EuroPartners group is also associated with the Mansion group.

The EuroPartners group has been repeatedly non-responsive to player complaints.

The EuroPartners group has been involved in what we consider to be Predatory enforcement of bonus terms and conditions.

Casino Tropez restrict the maximum withdrawal for their progressive jackpots.

The EuroPartners group have been fined for advertising to Dutch players without a license. As such no affiliate should be promoting them to Dutch players.

In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate's accounts upon finding out what the affiliate was doing, however some casinos, whether via intent or insufficient security policies, continued to be listed on these sites for many months after the activity of this affiliate came to light. Many other brands managed to quickly take action to get themselves removed from the hacked sites (closing the affiliate account down and ensuring that new accounts could not be open).

For references see EuroPartners Group Player Issues

You can see the latest updates to Casino Tropez's terms and conditions here.

BONUSES | 1 / 10

Casino Tropez Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:

Country/Regional Restrictions:

Payout Speed: 4 days | 6 / 10

Our reviewer reports their withdrawal being paid within 4 days by EuroPartners group.

Minimum Withdrawal - None listed

Maximum Withdrawal - $9,990/€9,990/£9,990/CHF9,990/DKK74,990/NOK74,990/SEK99,900/ZAR99,900 per month.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Click2Pay, UKash, PaySafeCard, Entropay, Bank Wire, ClickandBuy or Cheque

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 10 / 10

Casino Tropez use Playtech software for their download casino. Check out our Playtech Software Review.

Game selections are as follows;

Download

Table Games – 37

Slots – 125

Video Poker – 15

Live – 6

Jackpot - 52

Customer Service | 0 / 10

Email Testing Record

December 2016 - Need to register to get support
June 2015 - 10 minutes
November 2014 - 42 minutes
June 2014 - 5 minutes
December 2013 - 17 hours 5 minutes
June 2013 - 37 minutes

Licensing | 4 / 10

CasinoTropez hold the following gambling licenses :

Antigua and Barbuda Directorate of Offshore Gaming - CasinoTropez are licensed by the DOG. Relatively few of the operators we list use this regulator and while this body does appear to have a complaints process in place, we are unaware of any player having successfully taken a complaint to them. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Casino Tropez - AFGHANISTAN, ALAND ISLANDS, ANTIGUA AND BARBUDA, BAHAMAS, BARBADOS, BELGIUM, BELIZE, BULGARIA, CHINA, Columbia, CUBA, CYPRUS, CZECH REPUBLIC, DENMARK AND ITS TERRITORIES, DOMINICA, ESTONIA, FINLAND, FRANCE AND ITS TERRITORIES, GERMANY, GREECE, GRENADA, GUYANA, HAITI, HONG KONG, IRAN, IRAQ, ISRAEL, JAMAICA, LATVIA, LIBYA, MACAU, MONTSERRAT, NETHERLANDS, NETHERLANDS ANTILLES, Poland, PORTUGAL, REPUBLIC OF SERBIA, ROMANIA, SINGAPORE, SLOVENIA, SPAIN, ST. KITTS AND NEVIS, ST. LUCIA, ST.VINCENT, SUDAN, SURINAME, SYRIA, THE PHILIPPINES, THE NETHERLANDS, TRINIDAD AND TOBAGO, TURKEY, UNITED KINGDOM, USA AND ITS TERRITORIES

Contact Details ;

Email :	[email protected]
	[email protected]
	[email protected]
	[email protected]
	[email protected]
Phone :	+1-888-367-2184 (Canada)
	+44-800-047-0541 (UK)
	+632-756-7821 (International)
Fax :	+1-866-356-4682 (Canada)
	+44-800-471-5186 (UK)
	+632-756-7814 (International)
Address :	Casino Tropez
	P.O Box 1289
	Makati Central Post Office 1252
	Makati City
	Philippines

Affiliate Program - EuroPartners Affiliate.

Restricted Countries

Players from United States NOT accepted.

Casino Tropez does not accept players from the following countries: Afghanistan, Asia, Aland Islands, Europe, Antigua and Barbuda, Bahamas, Barbados, Belgium, Belize, Bulgaria, China, Colombia, Cuba, Cyprus, Czech Republic, Denmark, Dominica, Estonia, Finland, France, French Guiana, French Polynesia, French Southern Territories, Germany, Greece, Grenada, Guyana, Haiti, Hong Kong, Iran, Iraq, Israel, Italy, Jamaica, Latvia, Libya, Macao, Mexico, Montserrat, Netherlands, Netherlands Antilles, Philippines, Poland, Portugal, Romania, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and The Grenadines, Serbia, Singapore, Slovenia, Spain, Sudan, Suriname, Syrian Arab Republic, Trinidad and Tobago, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Casino Tropez publish the House Edge/RTP figures for all of their slots games.

Comp Points

Casino Tropez offer the standard Playtech comp point program wherein you receive one comp point for every £10 wagered and 100 comp points can be converted into £1. The redemptions rates do improve as your VIP levels increase.

Closing Thoughts

Casino Tropez have made it very very clear that they are simply not interested in discussing player complaints. As such we're simply not interested in recommending them.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

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