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blacklisted casino thepogg

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– Operator subject to strong regulatory requirement.

– Withdrawals take over 24 hours.

– Email support takes longer than average to respond.

– Low value registration incentives.


Casino UK Casino Review

Review last updated - June 2014

OVERVIEW | 4.80/10


Casino UK is Closed as of the 15/09/2014.

A UK focused casino form the Star Partners group, Casino UK offer a different bonus program the most of the venues in its group, with the same quality reputation.

TRUSTWORTHINESS | 2/10


Only one of the reviewers who works for this site regularly holds an account with the Star Partners group of casinos and they held this for less than a year. They report positive experiences with Crazy Vegas casino.

The Vegas Partner Lounge group of casinos have been moved to Not Recommended status due to this complaint - https://thepogg.com/complaint/sun-vegas-confiscated-winnings/. Essentially this boils down to the casino only enforcing rules when it financially benefits them and making unfounded accusations of criminality against a player who had done nothing other than breach the maximum bonus rule for the bonuses that they'd played with.

The Crazy Vegas group have also been unresponsive to player complaints at other mediation sites.

For references see Vegas Partners Lounge Group Player Issues

Due to the design of their website, we are unable to monitor the terms and conditions at Casino UK.

BONUSES | 4 / 10


Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 48 hours | 9 / 10


Using Neteller our reviewer reports withdrawals normally paid in 48 hours.

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, Skrill (Moneybookers), Click2Pay, UKash, EcoCard, PaySafeCard, Entropay, ClickAndBuy and Webmoney

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 9 / 10


Casino UK use Microgaming software for both their download and instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 76

Slots – 249

Video Poker – 58

Live – 25

Customer Service | 0 / 10


Our reviewer reports positive experiences with Crazy Vegas customer services.

Email Testing Record

  • June 2014 - No Response
  • December 2013 - 46 minutes
  • June 2013 - 1 hour 24 minutes
  • January 2013
    • 1st email - No Response
    • 2nd email - No Response
    • 3rd email - No Response

Licensing | 8 / 10


CasinoUK hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Casino UK casino – United States of America, Belgium, Denmark, France, Italy , Spain, United Kingdom and South Africa

Contact Information;

Email : [email protected]
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Phone :United Kingdom 08007314295
Canada 18665091828
Australia 1800-071-076
Germany 08001815917
Italy 800783313
Taiwan 0080279905
Netherlands 08000221327
Japan 00531-27-0009
Switzerland 0800-836-923
Affiliate Program - StarPartners.

Restricted Countries


Players from United States NOT accepted.

Casino UK does not accept players from the following countries: Belgium, Denmark, France, Italy, South Africa, Spain, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Slots RTP


Casino UK do not publish the house edge (RTP) of any of their slots games.

Comp Points


Casino UK casino do offer a comp point program. For every £10 wagered at Cinema casino on slots games you will receive 1 Loyalty Lounge Point and every 1000 Loyalty Lounge Points can be converted to £5. Not all games earn points at the same rates;

  • 1 Loyalty Point for 10 Credits wagered on Slots and Parlor Games
  • 1 Loyalty Point for 20 Credits wagered on Table Poker, Casino War, Red Dog and SicBo
  • 1 Loyalty Point for 40 Credits wagered on all Roulette
  • 1 Loyalty Point for 200 Credits wagered on Video poker, Craps, Baccarat
  • 1 Loyalty Point for 500 Credits wagered on all Blackjack and all Aces

For slots games this is about half as good as the standard Playtech comp point program and for all other games this is substantially weaker. Points also expire after 3 months if not redeemed.

Closing Thoughts


Vegas Lounge offer one of the larger groups of Microgaming casinos and are one of the more reputable choices you could make. Given that you can only claim bonuses at one venue in this group you should ensure to check out all the sign-up bonuses available before making your decision.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

Found for the Casino

Casino UK - Void my winnings on notarized documents

Read Complaint
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