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5

Casino Ventura Status: Blacklisted

Casino Ventura Casino

Overview

Review last updated – May 2017

Running on the MYEG Network, Casino Ventura are licensed in Curacao by Curacao Interactive Licensing – the master gaming license holder. They offer a range of games from: Net Entertainment, Microgaming, Game Art, 1×2 Gaming, BetSoft, RCT Gaming, Intervision Gaming and Oryx Gaming. They do not currently provide any jackpot games.  Their website is comprehensive in design and it is unified by their colour palette of blue, yellow and white.

Trustworthiness

 - 0 / 10

Casino Ventura have engaged in retroactively changing their terms and conditions to restrict a game after two players had significant wins that they did not want to pay.
One of the players in question presented evidence to demonstrate that the term had not been in place at the time they played. In response to this evidence the operator looked to discredit, suggesting that it was not reliable. However, we then checked our own ChangeDetection.com report and found that not only had the player been correct when they asserted that the term had not been in place at the time they played but that the terms document had been updated at the time the change was made to contain a 'Last Updated' date that was significantly before the date of change (the update was made on the 27th of November but the terms document was changed to state that the last update occurred on the 1st of September).

Jackpot Knights - another operator on the Danguad Limited license - have refused to pay a player based on what they claim in a violation of their maximum bet rule. However upon examination there was on betting combination on the game in question that could have resulted in that bet size. When we challenged the operator about this they claimed that the player used the double feature and that's how the bet size was listed at the value it was. The problem with this explanation is that the game in question does not have a double feature. When asked about this the operator became non-responsive.

An employee of an operator on the Danguad Limited license has posted an abusive message on our Facebook page.

An operator in this group has been found accepting deposits and wagers from a country that they cannot issue payment to - effectively free rolling players by allowing player from that country to lose without the possibility of ever winning.

We consider this group to be fundamentally dishonest in their practices and would strongly advise all players to choose an alternative casino to play with.

For references see Danguad Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 9 / 10
100% up to €100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 30xb

The Casino Ventura Welcome bonus currently consists of a bonus of 100% up to €100.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 30xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €5 on any single round of play.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Game Weightings:

  • Slot games: 100%
  • Simple games: 100%
  • All other games: 0%
  • Scrooge, Devil's Delight, Bloodsuckers and Dead or Alive 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

 

BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
£15.17
Bonus Value
low roller
high
mid roller
high
high roller
high
superhigh roller
n/a

Payout Speed: 48 hours

 - 9 / 10

As Casino Ventura do not hold a UKGC license we have not tested their withdrawal times. The Casino Ventura website states that withdrawals take 48 hours.

Minimum Withdrawal - €20.

Maximum Withdrawal - €2,000 per week; €5,000 per month.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard, Moneta ru, Giropay, Sofort and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 8 / 10

Casino Ventura use Net Entertainment Software for their instant games and and add games from: Microgaming, Evolution, iSoftBet, Game Art, 1x2 Gaming, BetSoft, RCT Gaming, Intervision Gaming, Pragmatic Play, HollywoodTV and Oryx Gamingfor their instant play casinos. Check out our Net Entertainment Software Review.

Game selections are as follows:

Instant

Table Games – 136

Slots – 615

Video Poker – 106

Jackpot – 24

Live – 30

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 18 minutes.

Licensing

 - 2 / 10

CasinoVentura hold the following gambling licenses :

  • Curacao eGaming - CasinoVentura are licensed by the Curacao Interactive Licensing (CIL) Master License holder. We have not managed any complaints via this Master License holder and as such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Casino Ventura does not accept players from the following countries: Australia, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Contact

Contact Details:

Email : support@casinoventura.com
Postal address: Agiou Antoniou 2, Strovolos, 2002 Nicosia, Cyprus

Slots RTP

Casino Ventura publish the House Edge/Return to Player (RTP) information for their Net Entertainment slots games only.

Comp Points

Casino Ventura offer a comp points system for players. Points are accrued at a rate of 1 for every €10 wagered - we could not find redemption rates on site to fully evaluate the value of this system for players.

Closing Thoughts

Casino Ventura are operating on a network that have have had significant issues in the past and have been repeatedly found changing terms and conditions after players win to justify non-payment. This is a very high risk group for players to engage with.

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Promotional Terms & Conditions

100% up to €100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 30xb

This promotion is only available to new players and only once they've made their first deposit.

The Casino Ventura Welcome bonus currently consists of a bonus of 100% up to €100.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 30xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €5 on any single round of play.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Game Weightings:

  • Slot games: 100%
  • Simple games: 100%
  • All other games: 0%
  • Scrooge, Devil's Delight, Bloodsuckers and Dead or Alive 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

 

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