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4.10

Casino-X Status: Blacklisted

Casino-X Casino

Overview

Review last updated – July 2017

Casino-X are the sister property to Max casino and offer a selection of Microgaming casino games.

Trustworthiness

 - 0 / 10

Casino-X and the other operators that have been represented by the PoshFriends affiliate program have ties to the Welcome Partners affiliate program. Welcome Partners were confirmed by Net Entertainment as representing a large number of operators who were providing counterfeit versions of Net Entertainment games.

The associating factors are as follows:

  • Casino-X - have previously been represented by Welcome Partners and are now represented by Posh Friends.
  • Max Casino - have previously been represented by both Welcome Partners and Posh Friends at the same time.
  • Joy Casino - JoyCasino.com is currently represented by Posh Friends while a complete clone of the Joy Casino site, including logo and web design, is being run on JoyKasino.net and represented by Welcome Partners.

In our opinion the above factors are indicative that these programs share ownership. We would strongly advise players not to play with this group.

Alongside this, this group appears to have denied a significant payment to a player based on a false assertion that the player was resident in a restricted territory.

For references see Posh Friends Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed: 24h

 - 10 / 10

Our review reports withdrawals taking 24 hours.

Minimum withdrawal - None listed

Maximum withdrawal - None listed

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Moneta, WebMoney

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 6 / 10

Casino-X use a very stripped down version of Microgaming software for their instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 29

Slots – 145

Video Poker – 7

Jackpot – 15

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 2 hours 33 minutes
  • June 2015 - 11 Minutes
  • December 2013 - No email support

Licensing

 - 2 / 10

Casino-X hold the following gambling licenses :

  • Curacao eGaming - Casino-X are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Casino-X – USA and its Territories

Contact Information;

Affiliate Program - PoshFriends Affiliates.

Restricted Countries

Casino-X does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Casino-X do not publish the House Edge/RTP figures for any of their slots games.

Comp Points

The Casino-X comp point program allows player to accrue comp points at the following rates;

  • Slots 1 point for every 50 credits wagered
  • Blackjack, Table Poker, Video Poker, Roulette 1 point for every 100 credits wagered
  • Baccarat, Red Dog, Kazinovar 0 points

Comp points can be redeemed at a rate of 15 points to 1 credit. Redemption rates improve as you move up the VIP ladder.

Comp points expire after 6 months.

This system is one third stronger than the standard Playtech comp point program for slots play and weaker for all other games.

Closing Thoughts

Casino-X are the Microgaming arm of the PoshFriends group of casinos. Their association with a group that have been found using counterfeit software is extremely concerning and we would strongly encourage all players to choose an alternative casino to play with.

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