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5.00

Castle Status: Closed

Castle Casino

Overview

Review last updated – June 2015

Castle casino are Closed.

A new casino using Visionary iGaming software which is run by a former VueTec executive explaining the substantive similarities, Castle Casino focuses primarily on their live games offering a large selection with many games unique to the Visionary iGaming/VueTec casinos.

Trustworthiness

 - 2 / 10

Only one of the 6 reviewers who work for this site regularly holds an account with Castle Casino and they have held this account for less than a year. They report positive experiences with Castle Casino.

Castle casino - alongside most casinos running of Visionary iGaming software have established a reputation for seizure of player funds without clear breach of terms and conditions.

For references see Castle Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to Castle casino's terms and conditions here. We can no longer monitor the terms and conditions at Castle casino.

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to £100.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 76xbonus
  • Roulette - 76xbonus
  • Video Poker - 152xbonus

Adjustments to ratings;

  • Game Restrictions (-1) - You are not allowed to play the following games while you have a bonus; All Blackjack and Blackjack Early Payout™ games, All Baccarat games, Texas Hold'em Poker, All Three Card Poker Games, Trente Quarente, RNG European Roulette (non-Live Roulette)

Game Weightings (already account for in Wagering Requirements)

  • Video Poker 25%

Notes



Payout Speed: 24h

 - 10 / 10

Using Neteller our review reports their withdrawal taking less than 24 hours.

Banking Options Available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Eco Card, PaySafe Card and ClickandBuy

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 2 / 10

Castle Casino use Visionary iGaming software. Check out our Visionary iGaming Software Review for more details.

Game selections are as follows;

Download

Instant

Table Games – 15

Slots – 32

Video Poker – 13

Live – 4

Customer Service

 - 10 / 10

Our reviewers reports positive experiences with Castle Casino customer services.

Email Testing Record

  • June 2015 - 22 hours 19 minutes
  • November 2014 - 2 hours 52 minutes
  • June 2014 - 20 minutes
  • December 2013 - 34 minutes
  • June 2013 - 51 minutes
  • January 2013 - 1st email - 6 hours

Licensing

 - 2 / 10

Castle Casino are licensed by the Costa Rican Government. Having a license from Costa Rica is akin to being unregulated – see our Costa Rica Information Page.

The following countries are restricted from participation with Castle Casino - Costa Rica, USA

Contact Details;

Email : support@castlecasino.com

Restricted Countries

Castle does not accept players from the following countries: Costa Rica, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Castle Casino do not publish the RTP (house edge) figures for any of their slots games but will provided them if you email their customer support.

Comp Points

Castle Casino do not offer a comp point program.

Closing Thoughts

Castle Casino are just another casino that thinks it doesn't need to justify its actions with terms and conditions. We'd strongly advise players to avoid this property.

Associated Casinos

There are no associated casinos to display.

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