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This casino is closed!

This operator has ceased operation and is no longer available to play with.

We recommend you to enjoy your time elsewhere:

There are no recommended casinos to your country to display.

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– Fast withdrawals.

– Fast response to email support request.

–

– Partially cooperative with the management of player complaints.

– No effective regulation. Licensed in name only.

– Low value registration incentives.

Castle Casino Review

Review last updated - June 2015

OVERVIEW | 3.70/10

Castle casino are Closed.

A new casino using Visionary iGaming software which is run by a former VueTec executive explaining the substantive similarities, Castle Casino focuses primarily on their live games offering a large selection with many games unique to the Visionary iGaming/VueTec casinos.

TRUSTWORTHINESS | 2/10

Only one of the 6 reviewers who work for this site regularly holds an account with Castle Casino and they have held this account for less than a year. They report positive experiences with Castle Casino.

Castle casino - alongside most casinos running of Visionary iGaming software have established a reputation for seizure of player funds without clear breach of terms and conditions.

For references see Castle Player Issues

You can see the latest updates to Castle casino's terms and conditions here. We can no longer monitor the terms and conditions at Castle casino.

BONUSES | 1 / 10

Castle Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 24h | 10 / 10

Using Neteller our review reports their withdrawal taking less than 24 hours.

Banking Options Available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Eco Card, PaySafe Card and ClickandBuy

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 2 / 10

Castle Casino use Visionary iGaming software. Check out our Visionary iGaming Software Review for more details.

Game selections are as follows;

Download

Instant

Table Games – 15

Slots – 32

Video Poker – 13

Live – 4

Customer Service | 10 / 10

Our reviewers reports positive experiences with Castle Casino customer services.

Email Testing Record

  • June 2015 - 22 hours 19 minutes
  • November 2014 - 2 hours 52 minutes
  • June 2014 - 20 minutes
  • December 2013 - 34 minutes
  • June 2013 - 51 minutes
  • January 2013 - 1st email - 6 hours

Licensing | 2 / 10

Castle Casino are licensed by the Costa Rican Government. Having a license from Costa Rica is akin to being unregulated – see our Costa Rica Information Page.

The following countries are restricted from participation with Castle Casino - Costa Rica, USA

Contact Details;

Email : [email protected]

Restricted Countries

Players from United States NOT accepted.

Castle does not accept players from the following countries: Costa Rica, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Castle Casino do not publish the RTP (house edge) figures for any of their slots games but will provided them if you email their customer support.

Comp Points

Castle Casino do not offer a comp point program.

Closing Thoughts

Castle Casino are just another casino that thinks it doesn't need to justify its actions with terms and conditions. We'd strongly advise players to avoid this property.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Castle
Resolved

Castle - Bonus winnings removed

Read Complaint

March 4, 2015 7 comments

Unresolved

Castle - Uses different excuses not to pay and took my winnings

Read Complaint

October 2, 2013 4 comments

Show all Complaints
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