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3.00

Chaplin Games Status: Closed

Chaplin Games Casino

Overview

Review last updated – January 2014

As of January 2015 Chaplin Games appears to have closed.

Much like their namesake, Chaplin Games management team seem to function in the silent era when it comes to player complaints.

Trustworthiness

 - 3 / 10

Chaplin Games casino are part of the Plus 5 gaming group. Due to this group's Not Recommended status we did not feel it was appropriate to send a review to play with any of their casinos.

The Plus 5 group of casinos have been unresponsive to player complaints posted at this site. As such we have marked all Plus 5 casinos as Not Recommended unless they give written assurance that they will discuss complaints.

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to £100.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 40xbonus

No terms and conditions on website.



Payout Speed: 5 days

 - 5 / 10

Due to their Not Recommended status we did not feel it appropriate to ask a review to play with Chaplin Games. The Chaplin Games website does not provide any information on withdrawal times. As they do not accept US players we will assume these to be 5 days for ewallets.

Minimum withdrawal – £20.

Maximum withdrawal – None listed.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), WebMoney, PaySafeCard, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 6 / 10

Chaplin Games casino use Microgaming and Sheriff software for their instant play casino. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 15

Slots – 76

Video Poker – 2

Live – 4

Customer Service

 - 0 / 10

Email Testing Record

  • June 2014 - No Response
  • December 2013 - No Response

Licensing

 - 8 / 10

ChaplinGames hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Chaplin Games casino – USA,Turkey, Afghanistan, Ethiopia, Iran, Iraq, Jordan, Kuwait, Pakistan, Syria and Yemen

Contact Information;

Restricted Countries

Chaplin Games does not accept players from the following countries: Afghanistan, Ethiopia, Iran, Iraq, Jordan, Kuwait, Pakistan, Syria, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States, Yemen.

Slots RTP

Chaplin Games do not publish the RTP figures for any of their slots games.

Comp Points

Chaplin Games casino do not offer a comp point program.

Closing Thoughts

With a group of small White Label casinos like the Plus 5 network runs, which pop-up and go out of business frequently and instances of non-responsiveness, there's nothing about this group that we feel comfortable with.

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