Chips Palace: Closed
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Chips Palace Casino REVIEW
Players from United States cannot play at Chips Palace casino.
Review last updated - November 2015
Chips Palace are the latest casino to come from the CyberNeedle group, a group that's been non-responsive to software issues and carry maximum win limits for non-bonus play.
Due to their Not Recommended status we did not feel comfortable sending a review to Chip Palace casino.
Chips Palace casino have a term restricting the amount a player can win to 10x their deposit regardless of whether or not a bonus is take. This term means that if you hit a big win all funds in excess of 10x your deposit will be voided. As such we do not feel comfortable recommending Bet4Joy casino.
Alongside this they carry terms restricting the use of progressive betting systems even when playing without a bonus. This demonstrates a fundamental lack of understanding of how gambling games work.
When we attempted to contact the CyberNeedle casino regarding a software fairness issue, unlike the other casinos involved with this issue, none of the casino in this group made any effort to respond. See https://thepogg.com/gamesos-blackjack-switch-issue/.
The CyberNeedle group have been unresponsive to player complaints.
Alongside all of their own issues, the CyberNeedle group have associations with the EveningStar Holdings Group, one of the most widely complained about groups in operation today with both players and affiliates.
For references see EveningStar Holdings Group Player Issues
You can see the latest updates to Chips Palace terms and conditions here.
BONUS CODE:Try another casino
Payout Speed: 4 days
Our reviewer reports Neteller withdrawals being paid out within 4 days at Grand Wild casino
Minimum withdrawal - None listed
Maximum withdrawal - None listed
Banking options available- Credit/Debit cards, Neteller, Skrill (Moneybookers), Click2Pay
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.CLICK HERE TO JOIN NETELLER
Chips Palace casino use GamesOS software for their download casino and GamesOS/Playtech on their instant play casino. Check out our Playtech Software Review.
Game selections are as follows;
Table Games – 38
Table Games – 30
Slots – 113
Slots – 107
Video Poker – 15
Video Poker – 15
Live - 6
Live - 3
Jackpot - 25
Jackpot - 23
Email Testing Record
- June 2015 - 57 minutes
- November 2014 - No Response
- August 2014 - 2 hours 41 minutes
ChipsPalace hold the following gambling licenses :
- Curacao eGaming - ChipsPalace casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.
The following countries are restricted from participation with Chips Palace casino – Curacao, Cyprus, France, French Guiana, French Polynesia, French Southern Territories, Hong Kong, Israel, United Kingdom, USA or US Minor Outlying Islands
Affiliate Program - Chips Palace Partners.
Players from United States NOT accepted.
Chips Palace does not accept players from the following countries: Cyprus, France, French Guiana, French Polynesia, French Southern Territories, Hong Kong, Israel, Netherlands Antilles, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..
Chips Palace publish the house edge/RTP figures for all their slots games.
The Chips Palace comp point program awards players with 1 comp point for every $10 wagered and for every 100 comp points you earn you can exchange them for $1.
Chips Palace are part of a group that have shown zero willingness to engage in discussion of serious issues, even when they directely impact their own operations. As far as we're concerned that's a very bad sign.
Associated By Company
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