City Club: Blacklisted
City Club has been Blacklisted due to unethical business practices.
City Club Casino
Players from United Kingdom are welcome at City Club casino.
Only one of the six reviewers who work for this site regularly holds an account with City Club Casino and this was opened within the last year. They report positive experiences with City Club Casino customer services.
The AffEurope group have a series of player complaints posted at Ask Gamblers that received no response. Having discussed this with them, they now have a policy of not responding on Ask Gamblers due to the public nature of the complaint system.
In one notable complaint the casino have enforced a max cashout rule that applied to the initial bonus the player received. However as the wagering had been completed, a withdrawal made and then reversed, the $6k the player initially withdrew should probably be considered a fresh deposit and as such should not have carried any max cash out. As the max cash out for the bonus was $6k and that was the amount that the player initially withdrew, upon the reverse withdrawal the player was essentially placed in a no win situation where they would be allowed to lose the money back, but not win any more than the reversed withdrawal.
In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate's accounts upon finding out what the affiliate was doing, however some casinos, whether via intent or insufficient security policies, continued to be listed on these sites for many months after the activity of this affiliate came to light. Many other brands managed to quickly take action to get themselves removed from the hacked sites (closing the affiliate account down and ensuring that new accounts could not be open).
Alongside this the AffEurope brand, after receiving extensive criticism for their handling of the hacking issues, chose to close their affiliate program while keeping all their casino brands open. This meant that they reneged on paying all of their business partners the contractually due commission that they were owed for traffic sent to the AffEurope brands. This is clear cut unethical behaviour and an unquestionable breach of contract.
City Club restrict the maximum withdrawal for their progressive jackpots.
For references see AffEurope Group Player Issues
You can see the latest updates to City Club casino's terms and conditions here. Due to the design of the City Club website we can only monitor some of their pages.
400% up to $600
Terms and Conditions
The City Club Welcome bonus currently consists of a bonus of 400% up to $600.
The minimum deposit that will trigger the bonus is $20.
This bonus has a wagering requirement of 20x(deposit+bonus) for the deposit bonus.
The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.
The maximum allowed bet when playing with this bonus is 20% of the deposit.
The maximum allowed win when playing with this bonus is 10xdeposit.
This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.
- All games other than non-progressive slots
Available to newly registered players only.
Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.
BONUS CODE: NACLAIM BONUS
Payout Speed: 24h
Using Neteller our reviewers report withdrawals paid within 24 hours from City Club casino after security verification was completed.
Minimum Withdrawal - None Listed
Maximum Withdrawal - $10k/month
Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Click2Pay, PaySafeCard, Citadel, Neosurf, Multibanco, Eps, Boleto Bancario, eWire, Euteller, eKonto, Moneta, EcoCard, Entropay, Giropay, iDeal, Nets, Nordea, Poli, Przelewy24, Sofort, Ticket Premium, UKash, Bank Wire, Webmoney and Click and Buy
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.CLICK HERE TO JOIN NETELLER
City Club casino uses Playtech software for their download and instant play casinos. Check out our Playtech Software Review.
Game selections are as follows;
Table Games – 29
Slots – 111
Video Poker – 15
Jackpots - 50
Our reviewers report positive experiences with City Club casino.
Email Testing Record
- December 2016 - 1 minute
- June 2015 - No response
- November 2014 - 9 minutes
- June 2014 - 1 hour 7 minutes
- December 2013 - 5 hours 5 minutes
- June 2013 - 4 hours 15 minutes
- January 2013 - 1st email - 3 hours 28 minutes
CityClub hold the following gambling licenses :
- Curacao eGaming - CityClub casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.
The following countries are restricted from participation with City Club - Netherlands Antilles, Hong Kong, Israel, Cyprus, Estonia, Bulgaria and The United States of America
|Email :||[email protected]|
|Phone :||+44 203 1500331|
|Address :||City Club Casino Ltd.|
|Sea gate N.V.|
|Kaya W.F.G. Mensing 27|
Players from United Kingdom accepted.
City Club does not accept players from the following countries: Afghanistan, Asia, Aland Islands, Europe, Albania, Algeria, Africa, American Samoa, Oceania, Andorra, Angola, Anguilla, North America, Antarctica, Antigua and Barbuda, Argentina, South America, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, The Democratic Republic of The Congo, Cook Islands, Costa Rica, Cote D'ivoire, Croatia, Cuba, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-bissau, Guyana, Haiti, Heard Island and Mcdonald Islands, Holy See (Vatican City State), Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Democratic People's Republic of Korea, Republic of Korea, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinia, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russian Federation, Rwanda, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Singapore, Slovakia, Slovenia, Slovenia, Solomon Islands, Somalia, Somalia, South Africa, South Georgia and The South Sandwich Islands, South Georgia and The South Sandwich Islands, Spain, Sri Lanka, Sri Lanka, Sudan, Suriname, Suriname, Svalbard and Jan Mayen, Swaziland, Swaziland, Sweden, Switzerland, Switzerland, Syrian Arab Republic, Taiwan, Province of China, Taiwan, Province of China, Tajikistan, Tanzania, United Republic of, Tanzania, United Republic of, Thailand, Timor-leste, Timor-leste, Togo, Tokelau, Tokelau, Tonga, Trinidad and Tobago, Trinidad and Tobago, Tunisia, Turkey, Turkey, Turkmenistan, Turks and Caicos Islands, Turks and Caicos Islands, Tuvalu, Uganda, Uganda, Ukraine, United Arab Emirates, United Arab Emirates, United Kingdom, Uruguay, Uruguay, Uzbekistan, Vanuatu, Vanuatu, Venezuela, Viet Nam, Viet Nam, Virgin Islands, British, Wallis and Futuna, Western Sahara, Western Sahara, Yemen, Zambia, Zambia, Zimbabwe.
City Club casino publish the House Edge/RTP figures for all of their slots games.
City Club casino do run a comp point program and while the specifics appear different to the standard Playtech comp point program the value to the player works out exactly the same. You earn 4 points for every £1 wagered and 4000 comp points can be converted into £1.
Not engaging with dispute mediation and showing no ethical integrity what-so-ever about who they work with - the AffEurope casinos aren't a good choice for players.
Best Casinos: United Kingdom