Club Vegas USA

Overview

Review last updated – May 2016

Club Vegas USA are one of a large number of Rival casinos owned and operated by the software provider.

Trustworthiness

- 2 / 10

Due to their Not Recommended status we did not feel comfortable asking a review to play with Club Vegas USA casino.

A large proportion of the casinos that use Rival software are owned and operated by the Bonne Chance group, the same group that owns and operates Rival software. The centralized support and payment processing services that Bonne Chance provide for all of their casino had developed a substantially negative reputation due to excessive player payment problems and a lack of transparency when it comes to player disputes. Rival have even gone so far as to threaten CasinoMeister with legal action over a thread on the site's message boards, a threat that they later withdrew.

Rival are secretive about the ownership of the various casinos that use their software, but it seems likely that ClubVegasUSA are operated by Bonne Chance.

For references see Bonne Chance Group Player/Affiliate Issues

Due to the design of their website we can no longer monitor the terms and conditions at Club Vegas USA casino.

Bonuses

- 5 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

300% up to $150

Sticky - Can never be withdrawn. At the time of your first withdrawal the bonus will be removed from your account

Wagering Requirements;

Slots - 27xbonus

Adjustments to ratings;

Maximum Withdrawal (-2) - You are not allowed to win more than 100x your deposit.

Game Weightings (already account for in Wagering Requirements)

Notes

Due to an overwhelming history of promotional abuse, players from Denmark, China, Japan, Poland, and Israel will be forced to abide by separate wagering requirements for offered promotions.

Payout Speed: 2+ weeks

- 0 / 10

Due to their Not Recommended status we have not tested the withdrawal times at Club Vegas USA. The Club Vegas USA website does not provide any information on how long withdrawals will take and as they do accept US players we will assume the time frame to be 2+ weeks.

Minimum Withdrawal - None listed

Max Withdrawal - $2000/week and $4000/month.

Banking Options Available -credit card, Neteller, Moneybookers (Skrill), Click2Pay, UKash, EcoCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

- 3 / 10

Club Vegas USA use Rival software for their download casino. Check out our Rival Software Review.

Game selections are as follows;

Download	Instant
Table Games – 12	Table Games – 8
Slots – 95	Slots – 100
Video Poker – 7	Video Poker – 7
Jackpot - 4	Jackpot - 4

Customer Service

- 0 / 10

Email Testing Record

June 2015 - No Response
November 2014 - 57 minutes
June 2014 - 2 hours 55 minutes
September 2013 - No Response

Licensing

- 2 / 10

ClubVegasUSA hold the following gambling licenses :

Curacao eGaming - ClubVegasUSA casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Club Vegas USA casino;

Contact Details;

Email :	service@clubvegasusa.com
	accounts@clubvegasusa.com
Phone :	USA & Canada 866-787-9164
	United Kingdom 0808-234-7521
	International 5999433-8907
Fax :	1-866-422-5138