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2.50

Club Vegas USA Status: Closed

Club Vegas USA Casino

Overview

Review last updated – May 2016

Club Vegas USA are one of a large number of Rival casinos owned and operated by the software provider.

Trustworthiness

 - 2 / 10

Due to their Not Recommended status we did not feel comfortable asking a review to play with Club Vegas USA casino.

A large proportion of the casinos that use Rival software are owned and operated by the Bonne Chance group, the same group that owns and operates Rival software. The centralized support and payment processing services that Bonne Chance provide for all of their casino had developed a substantially negative reputation due to excessive player payment problems and a lack of transparency when it comes to player disputes. Rival have even gone so far as to threaten CasinoMeister with legal action over a thread on the site's message boards, a threat that they later withdrew.

Rival are secretive about the ownership of the various casinos that use their software, but it seems likely that ClubVegasUSA are operated by Bonne Chance.

For references see Bonne Chance Group Player/Affiliate Issues

Due to the design of their website we can no longer monitor the terms and conditions at Club Vegas USA casino.

Bonuses

 - 5 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

300% up to $150

Sticky - Can never be withdrawn. At the time of your first withdrawal the bonus will be removed from your account

Wagering Requirements;

  • Slots - 27xbonus

Adjustments to ratings;

  • Maximum Withdrawal (-2) - You are not allowed to win more than 100x your deposit.

Game Weightings (already account for in Wagering Requirements)



Notes

Due to an overwhelming history of promotional abuse, players from Denmark, China, Japan, Poland, and Israel will be forced to abide by separate wagering requirements for offered promotions.



Payout Speed: 2+ weeks

 - 0 / 10

Due to their Not Recommended status we have not tested the withdrawal times at Club Vegas USA. The Club Vegas USA website does not provide any information on how long withdrawals will take and as they do accept US players we will assume the time frame to be 2+ weeks.

Minimum Withdrawal - None listed

Max Withdrawal - $2000/week and $4000/month.

Banking Options Available -credit card, Neteller, Moneybookers (Skrill), Click2Pay, UKash, EcoCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 3 / 10

Club Vegas USA use Rival software for their download casino. Check out our Rival Software Review.

Game selections are as follows;

Download

Instant

Table Games – 12

Table Games – 8

Slots – 95

Slots – 100

Video Poker – 7

Video Poker – 7

Jackpot - 4

Jackpot - 4

Customer Service

 - 0 / 10

Email Testing Record

  • June 2015 - No Response
  • November 2014 - 57 minutes
  • June 2014 - 2 hours 55 minutes
  • September 2013 - No Response

Licensing

 - 2 / 10

ClubVegasUSA hold the following gambling licenses :

  • Curacao eGaming - ClubVegasUSA casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Club Vegas USA casino;

Contact Details;

Email : service@clubvegasusa.com
accounts@clubvegasusa.com
Phone : USA & Canada 866-787-9164
United Kingdom 0808-234-7521
International 5999433-8907
Fax : 1-866-422-5138

Affiliate Program - MaxRevShare Affiliates.

Slots RTP

Club Vegas USA do publish the Return to Player (RTP)/house edge figures for all of their slots games.

Comp Points

Club Vegas USA casino does not appear to offer any form of comp point program.

Closing Thoughts

Club Vegas USA have that dubious privilege of being a Bonne Chance operated casino and as such we can't recommend playing with them.

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