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Cresus Casino Status: Not Recommended

Cresus Casino Casino

Overview

Review last updated – July 2018

Cresus Casino is operated by Azurolongo N.V. It is licensed by Curacao Egaming in Curacao.  It offers an extremely narrow selection of games, in the region of 100, from: Net Entertainment, Yggdrasil and Play ‘N Go across the Slots, Live, Video Poker and Jackpot categories. The site features utilises a colour palette of deep green and white laced with touches of orange. Their logo is their name in white a with a line interpretation of King Cresus – also Croesus – the famously rich final king of the land of Lydia.

Trustworthiness

 - 1 / 10

The Azurolongo N.V. casinos appear to have ties to the now defunct 7Red group of casinos.

A complaint against this group has demonstrated that their support staff are inadequately trained about their own bonus policies and where their own staff make errors regarding the rules associated with their bonuses the operator will fault the player and deny winnings even where their staff have given advice that the player had complied with.

Withdrawal Cap Applied to Progressive Jackpots (-1) - Cresus Casino apply their withdrawal limits to Progressive Jackpots despite the fact that progressive jackpots are paid via jackpot contributions that are collected at the point of each bet and should be ring fenced to pay winners. Unlike other wins that can impact an operator's liquidity and ability to pay players, hence the implementation of withdrawal caps, progressive jackpots are paid from the jackpot contributions and cannot impact the operator's financial liquidity where they are managed appropriately. The "Real Money" section of their Terms states: "Unusual and Large withdrawals might take longer to be processed as they need to go through extra checks before being approved by our compliance department. In certain cases should your winnings exceed €5,000.00 the funds will be paid through Bank Wire in increments of €5,000.00 per fortnight until full settlement." 06/07/2018 In our opinion there is no sound basis for slow payment of this type of win other than to look to frustrate winning players into losing a significant portion of their balance back while awaiting the operator addressing their withdrawal request. This is not a practice that we condone.

For references see Azurolongo NV Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 5 / 10
150% up to €300
Max Bonus 300
Min Deposit 20
Max Bet 5/0.50
Type Sticky
Wagering NA

The Cresus Casino Welcome bonus currently consists of a bonus of 150% up to €300.

The minimum deposit that will trigger the bonus is €20.

There are no wagering requirements associated with this bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet with this bonus is €5 on any single round of play and €0.50/payline.

There is no maximum win on the deposit bonus.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Players depositing via Neteller, PaySafe Card or Skrill are not eligible to receive this bonus.

The bonus will expire after 14 days.

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

Deposit Method Restrictions: Neteller, Paysafe Card, Skrill
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
€4.33
Bonus Value
low roller
low
mid roller
mid
high roller
high
superhigh roller
high

Payout Speed: 24 hours

 - 10 / 10

Cresus Casino's website states that withdrawals are processed within 24 hours.

Maximum Withdrawal - €5, 000 per fortnight.

Minimum Withdrawal - €30.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Paysafecard, OchaPay and bank transfer.

CLICK HERE TO JOIN NETELLER

Software

 - 2 / 10

Cresus Casino use BetSoft, Oryx, Yggdrasil and Play 'N Go software for their games.

Game selections are as follows:

Instant

Table Games – 18

Slots – 23

Video Poker – 18

Live - 11

Jackpot - 18

Customer Service

 - 9 / 10

Email Testing Record

  • July 2018 - 3 hours and 35 minutes.

Licensing

 - 2 / 10

Cresus Casino hold the following gambling licenses :

  • Curacao eGaming - Cresus Casino are licensed by one of the Curacao eGaming Master License holders that is generally unresponsive and uncooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Cresus Casino does not accept players from the following countries: Australia, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Contact

Contact Information:

Email : support@cresuscasino.com

Slots RTP

Cresus Casino do not appear to publish the RTPs for their games.

Comp Points

Cresus Casino do not appear to offer a comp points system for all players.

Closing Thoughts

Cresus Casino are Not Recommended at ThePOGG for player unfriendly terms - details of these can be found in the Trustworthiness section of this review. Should they look to alter these terms then we would of course update this review accordingly.

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Promotional Terms & Conditions

150% up to €300
Max Bonus 300
Min Deposit 20
Max Bet 5/0.50
Type Sticky
Wagering NA

This promotion is only available to new players and only once they've made their first deposit.

The Cresus Casino Welcome bonus currently consists of a bonus of 150% up to €300.

The minimum deposit that will trigger the bonus is €20.

There are no wagering requirements associated with this bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet with this bonus is €5 on any single round of play and €0.50/payline.

There is no maximum win on the deposit bonus.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Players depositing via Neteller, PaySafe Card or Skrill are not eligible to receive this bonus.

The bonus will expire after 14 days.

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

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