OVERALL VERDICT
1.78/10

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OVERALL VERDICT

1.78/10

PAYOUT SPEED

5/10

Customer Service

0/10

Bonuses

3/10

Software

3/10

Licensing

0/10

WEBSITE

OWNERSHIP

Cyberrock Entertainment NV

AFFILIATE PROGRAM

Dendera Affiliate

This casino is closed!

This operator has ceased operation and is no longer available to play with.

We recommend you to enjoy your time elsewhere:

There are no recommended casinos to your country to display.

–

– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– Unlicensed – AVOID, AVOID, AVOID!

– Low value registration incentives.

Dendera Casino Review

Name: Dendera Casino Review
Item: Dendera
Rating: 1.78
Author: ThePOGG

Review last updated - May 2016

OVERVIEW | 1.78/10

Dendara casino share an owner with their software provider Rival. Rival operated casinos have developed a substantially negative reputation amongst player due to their weak customer service. They are associated with the Reffiliates group.

TRUSTWORTHINESS | 0/10

Due to their Blacklisted status we did not feel comfortable asking a review to play with Dendera casino.

A large proportion of the casinos that use Rival software are owned and operated by the Bonne Chance group, the same group that owns and operates Rival software. The centralized support and payment processing services that Bonne Chance provide for all of their casino had developed a substantially negative reputation due to excessive player payment problems and a lack of transparency when it comes to player disputes. Rival have even gone so far as to threaten CasinoMeister with legal action over a thread on the site's message boards, a threat that they later withdrew.

Rival are secretive about the ownership of the various casinos that use their software, but it seems unlikely that Dendera are operated by Bonne Chance.

Dendera casino appears to be associated with the Refilliates group of casinos as these operators have made identical term updates at the same time that were not reflected on other Rival operators.

More recently Tropica casino - who Dendera are associated with due to exactly the same changes being made to their terms and conditions at the same times - issued threats over email and on a public forum that they would disclose private information of a player they had a dispute with. The casino assert that this player was engaged in fraudulent activities but the cold truth is that the moment the casino threatened to disclose private information they had broken the law themselves and were no better than the player. This behaviour was exceptionally unprofessional and disreputable and has seen this group moved to our Blacklist.

Dendera carry the following term:

6.10 If you choose a deposit bonus, then you cannot wager on 1 game only. Your wagering needs to be spread across a minimum of 10 different games.

We feel this term is unreasonably awkward and likely to cause player issues.

During September 2017 links came to light connecting the Real Vegas Group and Cyberrock Entertainment N.V. We consider it highly likely that these groups are managed by the same people.

For references see Cyberrock Entertainment NV Group Player Issues

For references see Bonne Chance Group Player/Affiliate Issues

For references see Reffiliate Group Player Issues

You can see the latest updates to Dendera casino's terms and conditions here.

Due to the design of the Dendera website we cannot monitor their terms and conditions.

BONUSES | 3 / 10

Dendera Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:

Country/Regional Restrictions:

Payout Speed: 2-7 days | 5 / 10

Due to their Blacklisted status we have not tested the withdrawal times at Dendera. The Dendera website states that withdrawals will take between 2 and 7 business days depending on the withdrawal method selected.

Minimum Withdrawal - None listed

Max Withdrawal - $4000/week.

US players who make a withdrawal of less than $250 will be charged $45.

Banking Options Available -credit card, Moneybookers (Skrill), Poli, iDeal

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 3 / 10

Dendera use Rival software for their download casino. Check out our Rival Software Review.

Game selections are as follows;

Download	Instant
Table Games – 12	Table Games – 8
Slots – 95	Slots – 100
Video Poker – 7	Video Poker – 7
Jackpot - 4	Jackpot - 4

Customer Service | 0 / 10

Email Testing Record

July 2017 - No Response
November 2014 - 2 hour 17 minutes
June 2014 - 3 hours 52 minutes
December 2013 - 2 hours 40 minutes
September 2013 - 2 hours 11 minutes

Licensing | 0 / 10

Dendera casino do not provide any details of their gambling license on their website.

The following countries are restricted from participation with Dendera casino; Afghanistan, Azerbaijan, Bulgaria, Canada, Cayman Islands, Estonia, Guam, Moldova, Netherlands, Netherlands Antilles, Poland and United Kingdom

Contact Details;

Email :	[email protected]
	[email protected]

Affiliate Program - Dendera Affiliates.

Restricted Countries

Players from United States NOT accepted.

Dendera does not accept players from the following countries: Afghanistan, Asia, Azerbaijan, Bulgaria, Canada, Cayman Islands, Estonia, Guam, Moldova, Netherlands, Netherlands Antilles, Poland, United Kingdom.

Contact

Slots RTP

Dendera do publish the Return to Player (RTP)/house edge figures for all of their slots games.

Comp Points

Dendera casino does not appear to offer a comp point program.

Closing Thoughts

Dendera's association with a group that have actively and openly threatened a player is entirely unacceptable on every level.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

+ 20 more

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.