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5

DrueckGlueck Status: Blacklisted

DrueckGlueck Casino

Overview

DrueckGlueck are part of the Skill On Net Ltd group. This software platform and consequently all operators running on the Skill On Net Ltd software platform have been Blacklisted at ThePOGG.com due to historic issues where they were found to be running non-random game. We strongly advise players against engaging with any operator running on this software platform.

Trustworthiness

 - 0 / 10

DrueckGlueck have been included on our Blacklist for use of SkillOnNet software, a casino software that has in at least one instances been shown to be offering a non-random Video Poker Gamble feature. See https://thepogg.com/skillonnet-software-non-randomnot-fair/ for further information.

Casinos using SkillOnNet software for the most part appear to be run and managed by SkillOnNet with the exception of a few White Label operators.

In December 2017 we became aware of SkillOnNet offering a Self-Exclusion tool that, in our opinion, was designed with the intent of manipulating users looking to Self-Exclude into selecting the minimum possible exclusion length while making it difficult to locate information on the longer exclusions that should be available to players. We view this practice as morally questionable with the primary intent of allowing at risk users to re-engage with gambling services at SkillOnNet operators more quickly.

For references see SkillOnNet Group Player Issues

Bonuses

 - 10 / 10
100% up to £50
Max Bonus 50
Min Deposit 20
Max Bet 5/10%xb
Type Cashable
Wagering 30xb
50 complimentary spins on Spina Colada
# of Spins 50
Spin Value 0.10
Max Bet 5/10%xb
Max Win NA
Wagering 30xw
BONUS CODE: NA CLAIM BONUS
Value to Player for:
£19.21
Bonus Value
low roller
high
mid roller
high
high roller
mid
superhigh roller
n/a

Payout Speed: 24h

 - 10 / 10

DrueckGlueck website states that withdrawals are processed within 24 hours.

Minimum withdrawal – £10.

Maximum withdrawal – None listed.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Click2Pay, UKash, PaySafeCard, PayPal, Citadel, ecoPayz

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 0 / 10

We have found SkillOnNet software running a non-random game. As such this platform receives a rating of 0. Check out our SkillOnNet Software Review.

Game selection is as follows;

Instant

Table Games – 21

Slots – 183

Video Poker – 16

Jackpot – 17

Live - 4

Customer Service

 - 10 / 10

Email Testing Record

  • December 2017 - 2 hours 40 minutes

Licensing

 - 10 / 10

DrueckGlueck Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. DrueckGlueck Casino currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

DrueckGlueck does not accept players from the following countries: American Samoa, Guam, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Contact Details;

Email : Support@DrueckGlueck.co.uk
Phone : 0203 1502 541

Slots RTP

DrueckGlueck casino do not publish the RTP/house edge figures for any of their slots games.

Comp Points

DrueckGlueck do not appear to offer a comp point program though they do allow you to earn VIP points which dictate which level of benefits you'll receive over the next month.

Closing Thoughts

Between having caught SkillOnNet running an non-random game and the more recent issues with a Self-Exclusion system we feel is specifically trying to discourage users from selecting anything higher than the most basic protections, SkillOnNet are a company that in our opinion exemplify poor practice. Stay well clear.

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Promotional Terms & Conditions

100% up to £50
Max Bonus 50
Min Deposit 20
Max Bet 5/10%xb
Type Cashable
Wagering 30xb
50 complimentary spins on Spina Colada
# of Spins 50
Spin Value 0.10
Max Bet 5/10%xb
Max Win NA
Wagering 30xw

This promotion is only available to new players and only once they've made their first deposit.

The DrueckGlueck Welcome bonus currently consists of a bonus of 100% up to £50 plus 50 complimentary spins on Spina Colada.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 30xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet while playing with this bonus is £5 or 10% of the bonus, whichever is lower, on a single round of play. If you deposit via Neteller or Skrill the maximum allowed bet on any single round of play in £1.

The bonus is cashable.

Game Weightings:

  • All GVG Slots and Scratch bets 100%
  • all other slots 50%

 

 

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