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EuroPlay: Closed

Top Casinos: United Kingdom

EuroPlay: Closed

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EuroPlay Casino

Players from United Kingdom are welcome at EuroPlay casino.

Overview

Review last updated - November 2015

As of November 2015 EuroPlay casino appear to be Closed.

EuroPlay casino have behaved in a highly suspicious manner on the forums at CasinoMeister and have been unresponsive to player complaints.

Trustworthiness

 -  1 / 10

Due to their Not Recommended status we did not feel comfortable sending a reviewer to play with EuroPlay.

EuroPlay casino are at the very least associated with Casino Texas though the EuroPlay casino representative involved in that conversation was unwilling to discuss the links between EuroPlay and any other casinos and acted in an extremely hostile and unprofessional fashion when confronted by CasinoMeister regarding their association with several other venues including Crazy Luck and WinBig 21 - both venues that are Not Recommended by ThePOGG.com.

Alongside this EuroPlay have generated a large number of player complaints at Ask Gamblers due to their slow payment of players.

EuroPlay have been unresponsive to player complaints posted at this site.

This sort of deceptive behaviour and unresponsiveness to player complaints leaves substantial questions regarding the integrity of this operation.

Europlay are associated with several Rival casinos, one Playtech casino and the CyberNeedle group all via the EveningStar Holdings company. All of these properties have extensive player and affiliate issues.

For references see EveningStar Holdings Group Player Issues

Bonuses

 -  1 / 10
Deposit Method Restrictions:
Country/Regional Restrictions:

BONUS CODE:

CLAIM BONUS
Value to Player for:
Bonus Value

Payout Speed: 2+ weeks

 - 0 / 10

Due to their Not Recommended status we have not tested the withdrawal times at EuroPlay casino. Europlay do not provide any details of their withdrawal times on their website and given the high volume of complaints about slow payment from this group we will assume payments to take 2+ weeks.

Minimum withdrawal - None listed

Maximum withdrawal - None listed

Banking options available - Credit/Debit cards, Skrill (Moneybookers), EntroPay, Moneta, PaySafeCard, AstroPay, InstaDebit, Click2Pay, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  10 / 10

EuroPlay casino use Playtech software for their download casino. Check out our Playtech Software Review.

Game selections are as follows;

Download

Instant

Table Games – 38

Table Games – 30

Slots – 113

Slots – 107

Video Poker – 15

Video Poker – 15

Live - 6

Live - 3

Jackpot - 25

Jackpot - 23

Customer Service

 -  10 / 10

Email Testing Record

  • June 2015 - 57 minutes
  • November 2014 - 5 hours 59 minutes
  • June 2014 - No Response
  • December 2013 - 26 minutes
  • September 2013 - No Response

Licensing

 -  2 / 10

EuroPlay hold the following gambling licenses :

  • Curacao eGaming - EuroPlay casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with EuroPlay casino –

Contact Information;

Email : [email protected]
[email protected]
[email protected]
[email protected]
Phone : US/Canada +1 888 368 0375
UK +44 800 0488234
Lithuania - +370 37211257

Restricted Countries

Players from United Kingdom accepted.

EuroPlay does not accept players from the following countries: .

Contact

Slots RTP

EuroPlay casino publish the House Edge/RTP figures for all of their slots games.

Comp Points

The EuroPlay comp point program awards players with 1 comp point for every $10 wagered and for every 100 comp points you earn you can exchange them for $1.

Closing Thoughts

Between EuroPlay's casino reps unprofessional behaviour and their issues getting payments to players in a reasonable time frame, we'd advise avoiding this casino/

Associated By Company

There are no associated casinos to display.

Best Casinos: United Kingdom

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.