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5.55

Exclusive Bet Status: Not Recommended

Exclusive Bet Casino

Overview

Review last updated – July 2017

Part of the OddsMatrix group. Exclusive Bet run a Net Entertainment casino.

Trustworthiness

 - 1 / 10

Due to there Not Recommended status we did not feel comfortable asking one of our reviewers to play with the Rev Share Partners group of casinos.

The background research for the Rev Share Partners group turned up some worrying issues. Firstly they have been inconsistent in their willingness to discuss player complaints at CasinoMeister. This sort of behaviour is symptomatic of a group that are willing to discuss player issues when they know they're in the right, but as soon as they know the mediator won't agree with their actions, simply stops talking.

This opinion is validated by two far more serious issues brought to light at Gambling Grumbles. The first report details the Rev Share Partners group enforcing a 'spirit of the bonus' term to revoke a players winnings.

The second issue is even more damning. Cherry Gold casino openly admit that they changed the rules AFTER the player had completed the wagering requirement, but enforced the new rules to justify seizing the players funds all the same.

Retroactively enforcing new terms to the one the player agreed to at the time of deposit is entirely unacceptable and as always spirit of the bonus rules are non-valid due to the lace of clarity regarding how you break them. We strongly recommend not playing with this group.

For references see Rev Share Partners Group Player Issues

Bonuses

 - 3 / 10
100% up to €250
Max Bonus 250
Min Deposit 20
Max Bet 10
Type Cashable
Wagering 40x(d+b)
100 complimentary spins of Starburst
# of Spins 100
Spin Value 0.10
Max Bet 10
Max Win 10xd
Wagering 35xw
Country/Regional Restrictions: lbania, Belarus, Bosnia and Herzegovina, Brazil, Bulgaria, Croatia, Estonia, Georgia, Indonesia, Kazakhstan, Kyrgyztan, Latvia, Lithuania, Macedonia, Mongolia, Montenegro, Poland, Romania, Russia, Serbia, Slovenia, Tajikistan, Thailand, Turkmenistan, United Kingdom, Ukraine or Uzbekistan
BONUS CODE: NA CLAIM BONUS
Value to Player for:
-€1.73
Bonus Value
low roller
mid
mid roller
low
high roller
low
superhigh roller
low

Payout Speed: 24h

 - 10 / 10

Using Neteller all of our reviewers report withdrawal normally paid within 24 hours.

Maximum withdrawal - None listed

Minimum withdrawal - None listed

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, WebMoney

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

Exclusive Bet casino use Net Entertainment software for their instant play casino. They also add in a selection of slots games from BetSoft, Microgaming, Play N Go, Sheriff and NextGen.

Game selections are as follows;

Instant

Table Games – 17

Slots – 469

Video Poker – 6

Jackpots - 8

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 27 minutes
  • June 2015 - 12 minutes
  • November 2014 - 15 minutes
  • June 2014 - No Response
  • December 2013 - No Response

Licensing

 - 8 / 10

ExclusiveBet hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Exclusive Bet casino - United Kingdom, USA

Contact Details;

Affiliate Program - ExclusiveBet Affiliates.

Restricted Countries

Exclusive Bet does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

Exclusive Bet casino publish the house edge figures for all of their Net Entertainment slots games.

Comp Points

Exclusive Bet casino do not appear to offer any form of comp point program.

Closing Thoughts

Exclusive Bet are the European facing arm of a group that engaged in highly questionable practices with respect to their US customers at other brands. We'd strongly encourage players to find somewhere else to play.

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Promotional Terms & Conditions

100% up to €250
Max Bonus 250
Min Deposit 20
Max Bet 10
Type Cashable
Wagering 40x(d+b)
100 complimentary spins of Starburst
# of Spins 100
Spin Value 0.10
Max Bet 10
Max Win 10xd
Wagering 35xw

This promotion is only available to new players and only once they've made their first deposit.

The Exclusive Bet Welcome bonus currently consists of a bonus of 100% up to €250 plus 100 complimentary spins of Starburst.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40x(deposit+bonus) for the deposit bonus and the complimentary spins have a wagering requirement of 35xwinnings.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €10 on any single round of play.

The maximum allowed win is 10x the deposited amount.

The bonus is cashable.

Players from the following countries are not eligible to receive a bonus - lbania, Belarus, Bosnia and Herzegovina, Brazil, Bulgaria, Croatia, Estonia, Georgia, Indonesia, Kazakhstan, Kyrgyztan, Latvia, Lithuania, Macedonia, Mongolia, Montenegro, Poland, Romania, Russia, Serbia, Slovenia, Tajikistan, Thailand, Turkmenistan, United Kingdom, Ukraine or Uzbekistan

Game Weightings:

  • Each game is weighted individually - see Exclusive Bet site for further details

 

 

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