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– Fast withdrawals.

– Non-cooperative with the management of player complaints.

– Email support takes longer than average to respond.

– No effective regulation. Licensed in name only.

– Low value registration incentives.


Fantastic Win Casino Review

Review last updated - May 2016

OVERVIEW | 4.78/10


The Fantastic Win site is only available in Galician.

Another member of the OffSide Bet group that is targeted at the Spanish market.

TRUSTWORTHINESS | 3/10


FantasticWin are the sister property to OffSide Bet casino.

None of the reviews that work for this site have been able to play with OffSide Bet as they do not currently accept UK players.

OffSide Bet have no negative reports at Gambling Grumbles, are not listed at Ask Gamblers, Gaffg.com or Affiliate Guard Dog, but do have some worrying issues raised about them at CasinoMeister.

It appears that in 2011 OffSide Bet confiscated winnings on two occasions using the ‘Spirit of the Bonus’ clause to deny winnings after their live support gave out incorrect information to players. This issue has seen them awarded CasinoMeister’s ‘Worst Casino Manager of 2011’ award.

Unfortunately OffSide Bet includes the following term in their contract;

6.3. Maximum payout for one client per day is equivalent to 100,000 USD or equivalent in the betting account currency. The day is defined in between 00:00 GMT to 23:59 GMT.

While this rule may not affect many players, it does negatively impact any player who hits a big win and if the player does not recall this term, could lead to a situation where a player continues playing able to lose back any or all of their balance but unable to win. That's unacceptable - if OffSide Bet casino wishes to protect itself against large wins this should be done through limiting the maximum allowed bet in game, not via terms and conditions.

For references see Media Entertainment Group Player Issues

BONUSES | 4 / 10


Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 24h | 10 / 10


Due to their Not Recommended status we did not feel it appropriate to send a reviewer to Media Entertainment N.V. The Fantastic Win website states that Neteller withdrawals will be paid within 24 hours.

Minimum Withdrawal - None listed.

Maximum Withdrawal - None listed.

Banking options available - Credit/Debit cards, Entropay, Skrill (Moneybookers), Neteller, Bank Transfers, WebMoney and ClickandBuy

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Fantastic Win casino use Net Entertainment software for their instant play casino. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 18

Slots – 99

Video Poker – 6

Live - 3

Customer Service | 0 / 10


Email Testing Record

  • December 2016 - No Response
  • June 2015 - No Response
  • October 2014 - No Response

Licensing | 2 / 10


FantasticWin hold the following gambling licenses :

  • Curacao eGaming - FantasticWin casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Fantastic Win casino - UK, Germany, Netherlands, France, USA

Contact Information;

Email : [email protected]

Restricted Countries


Players from United States NOT accepted.

Fantastic Win does not accept players from the following countries: France, French Guiana, French Polynesia, French Southern Territories, Germany, Netherlands, Netherlands Antilles, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Slots RTP


Fantastic Win casino do publish the house edge (RTP) information for all slots games in the casino section of their site and do not for the slots games in the games section of their site.

Comp Points


Fantastic Win Casino do not offer a comp point program.

Closing Thoughts


The OffSide Bet group are not a group we'd recommend. Too many bungled or non-responded to complaints.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

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