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5.9

Fastlane Status: Closed

Fastlane Casino

Overview

Review last updated – July 2017

Fastlane are one of several casinos that make up the Playbay group.

Trustworthiness

 - 3 / 10

Due to the Not Recommended status of the PlayBay group we did not feel comfortable asking a review to test their services.

We first encountered the PlayBay group during a player complaint where they refused to pay a player's winnings as they'd signed up at two different venues in this group. While their terms do prohibit playing at multiple casinos under the same license, they do not offer any guidance as to which casinos they own. As such they are unethically vague and an invalid reason to deny payment. The PlayBay group have informed us that they will be making changes to their terms and conditions to clarify which casinos are affected, but still refused to pay the player.

The PlayBay group of casinos also carry a term that restricts the maximum amount that a player can win in a day in their Sports Book to €25000. This sort of rule creates a potential 'no-win' situation for player and should be enforced via wager limitations and not terms and conditions.

Casinomeister have issued a warning against SLBet.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

For references see Playbay Group Player Issues

Bonuses

 - 5 / 10
100% up to €100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 50xb
BONUS CODE: NA CLAIM BONUS
Value to Player for:
€5.29
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
n/a

Payout Speed: 5 days

 - 5 / 10

Due to their Not Recommended status we did not feel it appropriate to send a reviewer to Playbay Malta Ltd. The Fastlane website does not give any information on withdrawal times and as they don't accept US customers we'll assume this to be 5 days.

Minimum Withdrawal - €20.

Maximum Withdrawal - €2000/week.

Maximum of 3 free withdrawals per month and 1 per week.

Banking options available - Credit/Debit card, Neteller, Moneybookers, Ukash, PaySafeCard and bank transfer

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

Fastlane casino use Net Entertainment and Novomatic software for their instant play casino. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 17

Slots – 126

Video Poker – 28

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - No reply
  • June 2015 - 11 minutes
  • October 2014 - No Response

Licensing

 - 8 / 10

Fastlane hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Fastlane - USA, United Kingdom

Contact Details;

Email : support@fastlanebetting.com

Affiliate Program - Fastlane Affiliates.

Restricted Countries

Fastlane does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

Fastlane casino do publish the house edge (RTP) information for all their Net Entertainment slot games.

Comp Points

Fastlane casino do not offer a comp point program.

Closing Thoughts

Between enforcement of unfairly vague terms and conditions and an unjustifiably low maximum win limit via terms and conditions, Fastlane are not a group we'd recommend playing with.

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Promotional Terms & Conditions

100% up to €100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 50xb

This promotion is only available to new players and only once they've made their first deposit.

The Fastlane Gaming Welcome bonus currently consists of a bonus of 100% up to €100.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 50xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €5 on any single round of play.

The maximum allowed win with this bonus is €3000.

The bonus is cashable.

 

 

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