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blacklisted casino thepogg

This casino is blacklisted!

This operator has been Blacklisted by ThePOGG.com due to highly problematic business activities. We consider all Blacklisted operators to be extremely high risk to players and strongly encourage players never to consider handing money to a Blacklisted operator.

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– No player complaints requiring operator intervention received so far!

– Fast response to email support request.

– Long delays on payment of withdrawals.

– No effective regulation. Licensed in name only.

– Low value registration incentives.


Frank Casino Review

Review last updated - January 2021.

OVERVIEW | 4.12/10


Frank Casino is a operated by Avento N.V. It is licensed in Curacao.  Frank Casino offer an extensive selection of games from: Net Entertainment, Booming Games, Elk Studios, Playson, Yggdrasil Gaming, Iron Dog, Play n Go and many others across the Slots, Live and Jackpot categories. The home page features a: yellow, white and navy blue colour palette and it is fairly comprehensive in design. The casino logo is its name beside a yellow crown motif constructed out of triangles.

TRUSTWORTHINESS | 0/10


Frank Casino is owned by Avento NV. Brands operated by this company have historically been identified as involved in the distribution of fake versions of well-known slots games. These games are untested and unlicensed, opening a world of possibility for the manipulation of results in the operator's favor, and infringe on the legal copyright of the manufacturer of the original version of the game. It should be noted that the current owners of these brands claim to have simply bought their player databases from the parties involved in this activity.

Minimum play term - "8.12.5. If turnover is insufficient, withdrawals are processed with a 10% fee from the account balance at the moment of creating a withdrawal request, regardless of the payment system that was used to deposit funds into the account. Turnover is not taken into account in the following game sections: ”Jackpots”, ”Videopoker”, ”More”, ”Betting”. Money turnover also isn’t taken into account in the games from sections “Live Casino” and “Tables” in case the value of a bet equals the winning value;" (31/12/2020) - this term not only excludes large numbers of games, but fails to define what is "insufficient", effectively allowing the operator to make up the rules to suit themselves.

Withdrawal limits on progressive jackpots - "8.12.7. The maximum amount of payments per month is 100,000 USD or equivalent value in the currency of the game account. In case the winnings exceed 100,000 USD, the payout is divided into several months." (31/12/2020) - Progressive jackpots are paid by the jackpot contributions. There is no reason to refuse to pay these in full as soon as the win is verified other than to try and pressure the winner into losing some or all of the win back to the operator.

BONUSES | 5 / 10


150% up to €750
Max Bonus 750
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 40x(d+b)
Deposit Method Restrictions:
Country/Regional Restrictions:

Terms and Conditions

The Frank Casino Welcome bonus currently consists of a bonus of 150% up to €750.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 40x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €5 on any single round of play.

The maximum you are allowed to win with this bonus is 10xbonus.

The bonus is cashable.

Bonus and associated winnings will expire after 48 hours if the wagering requirements are not completed.

Game Restrictions:

  • Slots* - 100%
  • Tables - 10%
  • Live Casino - 0%
  • Jackpots - 0%
  • Videopoker - 0%
  • More - 0%
  • Betting - 100%
  • Cazino Cosmos, Cool Buck - 5 Reel, Sea Hunter, Pearls of India, Scrooge, African Quest, Extra Chilli, Nord's War, Peek-a-Boo, Relic Hunters, Vikings go Berserk, Beautiful Bones, Dwarfs Gone Wild, Finn and the Swirly Spin, Gemix, Hong Bao, Lara Croft Temples and Tombs, Lil Devil, Medallion, Pirates Plenty, Pumpkin Smash, Solar Queen, Spina Colada, Tiger & Dragon, Book of Gods, Caveman Bob, Gods Temple Deluxe, Hot 777, Hot 777 Deluxe, Poisoned Apple, Spinfinity Man, Sweet Alchemy, The Wish Master, Tiger and Dragon, Tower Quest, Twisted Circus, Vampire the Masquerade, Ninja, Le Kaffee Bar, Magic of Sahara, Blood Suckers, Blood Suckers II Three Musketeers, The Incredible Balloon Machine, Well Of Wishes, Gold Star Fruits, Golden Beauty, SOLOMON The king, Attack on Retro, Rage to Riches, Hainan Ice, The Royal Family, The Dog House, Alchemy Blast, ALL STAR KNOCKOUT, Book of Oz, Gaelic Gold, Solar Temple, 300 Shields Extreme, 777 Gems Respin, Jungle Jim and the Lost Sphinx, Dia De Muertos, Halloween Witch, Scrooge, Enchanted Woods, Atlantean Treasures Mega Moolah, Book of Oz, Wheel of Wishes, Halloween Witch, Germinator, Lucky Streak, Golden Goals, Green Machine Deluxe Power Bet, Heroes Hunt, Zombie Hoard, Everlasting Spins, Panda Warrior, Gem Riches, Cheeky Charlie 2, Bronco Spirit, Great Rhino Megaways, Shields of Rome, Dead or Alive 2, Bonanza,Virtual Soccer, Book of Sun Choice, Mr. Cashback, Hellcatraz, Retro Reels - Extreme Heat, Golden Lotus, Arcade Bomb, Razor Shark, all games providered by Swint, Lucky Riches Hyperspins, Savage Jungle, Galactic Streak, Sonic Reels, Viking Runecraft, Village People Macho Moves, Rome: Caesar's Glory, Black Horse, Scudamore's Super Stakes, Dynamite Riches, Tome of Madness, Wild Frames, Deadwood, Wolf Gold, Street Fighter 2 The World Warrior, Sweet Bonanza X Mas, Larry The Leprechaun, 1000X BUSTA, Honey Rush, Legacy of Dead, The Sword and The Grail, Solar Temple, Reel Heist,Blood Queen Scratch, Cherry Blast Scratch, Cosmic Crystals, Curious Cabinet Scratch, Race The Ace, Six Shooter Looter Gold, The Magical Lamp, Abracardabra, 4 Seasons, Aztec Treasures, Pinocchio, Scratcherz, Sugar Pop, Sugar Pop 2, Under the Bed, WhoSpunIt Plus, 12 Animals, 15 golden eggs, Diego Fortune, Fruiterra Fortune, King Maker, Monopoly Megaways, White rabbit, Slotomoji, Euro Golden Cup, Jason's Quest, Ragnarok, 5 line Multiplay, Crazy Slots, Dancing Dragon, Dice Winner, Riches of Babylon, Spirits Of The Valkyrie, Valkyries Of Odin, Wild West, Wild West Gold, Wild West Wilds, Wild Wild West: The Great Train Heist, Egyptian Dreams Deluxe, Knockout Football, London Hunter, Magic Oak, Presto, Pumpkin Patch, Rolling Roger, Santa’s Village, Way Out Wilds, Gifts of Ostara, Paint, African Quest, Beautiful Bones, Bikini Party, Break Da Bank Again Respin, Dragon Dance, Fruit Blast, Gems Odyssey, Hot Ink, Pets Go Wild, Premier Racing, Premier Trotting, Reel Gems, Retro Reels, Retro Reels Diamond Glitz, Untamed (all games), Wild Orient, Reel Rush 2, Dragon Wins, The Creepy Carnival, Eye of the Kraken, Art of the Heist, Claws vs Paws, Crystal Land, Viking Gods Thor and Loki, Miss Fortune, Wild Wishes, 3 Kingdoms - Battle of Red Cliffs, Jade Butterfly, Queen of Gold, The Champions, Wild Swarm, Dragons Myth, Forsaken Kingdom, Three Musketeers, 3 Butterflies, SOLOMON: THE KING, The Secret Of The Opera, TIGER AND DRAGON, Hong Bao, Monkey God, Bookie of Odds, 9 lions, Arcade, Football Mania, Football Mania Deluxe, Fruit Mania, Fruit Mania Deluxe, Kick off, Power of Gods The Pantheon, Vegas reels II, Double Dragons, Wild Spartans, Spin Town, Book of Dead, Beat The House, Wilderland, Wild Blood 2, Moon Princess, Stallion Strike, The Sword and The Grail, Steam Tower, Reel Hero, Age of Conquest, Joker's Riches 2, Sic Bo Dragons, 11 Champions, Rainforest Magic Bingo, Sweet Alchemy Bingo, ELECTRIC WILDS , Knight's Heart, The Golden Owl of Athena, Book of Gods, Amulet and Charm Power Bet, ALL STAR KNOCKOUT ULTRA GAMBLE, all Playson, Banana Drop, Sea Raiders, all Boongo, Caterpillars,The Wildlife,The Wildlife 2, Age of Dragons, Blazing Bull, Blood Moon Express, Crystal Cavern, Desert Gem, Dino Odyssey, Fire Eagle, Gates of Babylon, Griffin's Quest, Monkey God, Sky Hunters,Wildcraft, Gods of Power, Goldaur Guardians, Bronco Spirit, StartUp Valley, Chains Code, Magic Dice, Hotline 2, JACKPOT EXPRESS, Choco Reels, Dark Vortex, 5 Families, The Dog House, The Dog House megaways, Magic Monk Rasputin, Black Hole, Solar King, Lucky Fridays, Koi Gate, Starmania, Wolfpack Pays, Monopoly Electric Win, Noble Sky, all EGT, Diamond Blitz, Koi Princess, Hammer of Vulcan, Sweet Bonanza, 20 super stars, Magic Mirror Deluxe II - 0%
  • During wagering, bets made in games from our "Tables" category are not taken into account in case when bet value equals win value.


BONUS: 150% up to €750
Try another casino
Value to Player for:
£2.31
Bonus Value
low roller
mid
mid roller
mid
high roller
high
superhigh roller
mid

Payout Speed: 1 week | 3 / 10


The Frank Casino website does not provide any clear information on withdrawal processing times. As such we assume that Neteller withdrawals will be processed within 1 week.

Minimum withdrawal - ?

Maximum withdrawal - $100000/month

Players should be aware of the following terms:

8.14. You agree to a fee of 3.5% being withheld from the total amount of your withdrawal whenever you withdraw your funds via Qiwi payment system.

8.15. The Company provides an opportunity to make two payments without fees within 24 hours, subject to compliance with the funds' turnover conditions according to the current status of the player. In case a third/further subsequent payments are processed within 24 hours (the beginning and the end of the day correspond to GMT time zone), a 10% fee of the withdrawal amount will be withheld. In this case, any sequence of payment requests without restrictions to their number and amount is considered a withdrawal if no deposits have been made between the payment requests (account top-ups).

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Frank Casino use Net Entertanment Net Entertainment software and Microgaming software alongside games from: Play 'N Go, Yggdrasil, Endorphina, EGT, Elk Studios, Pragmatic Play, Evolution Gaming. Check out our Microgaming Software Review.

Game selections are as follows:

Instant

Table Games – 172

Slots – 3237

Video Poker – 63

Jackpots - 300

Live - 53

Customer Service | 10 / 10


Email Testing Record

  • December 2020 - 1 hours 44 minutes.

Licensing | 2 / 10


Frank Casino hold the following gambling licenses :

  • Curacao eGaming - Frank Casino are licensed by Curacao eGaming the Master License holder. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Frank does not accept players from the following countries: Afghanistan, Asia, Argentina, South America, Cyprus, France, French Guiana, French Polynesia, French Southern Territories, Hungary, Italy, Democratic People's Republic of Korea, Latvia, Malta, Netherlands Antilles, South Africa, Spain, Sweden, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Information:

Email : [email protected]
Phone : +442070434503

Slots RTP


Frank Casino only provide RTP figures for the games where the software provider does this automatically.

Comp Points


Frank Casino does not appear to offer any comp point program.

Closing Thoughts


Holding only a Curacao eGaming license, which is the weakest of the regulatory Master License holders within a system that is effectively a 'regulator' in name only, Frank Casino and the other Avento N.V. properties can be confirmed to have their origins with groups that were duping player with fake versions of their favorite games. There is no part of this history that we find to be a positive for players and we would strongly advise players to choose an alternative operator to play with.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Frank
Resolved

Frank Casino - missing funds

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Frank
Declined

Frank - underage player

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