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– No player complaints requiring operator intervention received so far!

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Competitive incentives for registration.

– Withdrawals take over 24 hours.


Frank&Fred Casino Review

Review last updated - January 2021.

OVERVIEW | 8.70/10


Frank + Fred Casino are operated by The Mill Adventure Ltd. Licensed in Malta by the MGA, Frank + Fred offers a decent selection of games - in the region of 1100 - across categories including: slots, table games, jackpots and live play games. Software providers include: Yggdrasil, Microgaming and NetEntertainment, BetSoft, Evolution, Play 'N Go, NYX, Etreme Live Gaming and Kootac. The casino's website utilises a: purple, pink and white colour scheme.  Its logo is its name in the form of a laurel wreath with a pair of monogram style 'Fs' in the centre.

TRUSTWORTHINESS | 8/10


Frank & Fred have a good reputation in the gambling community.

BONUSES | 9 / 10


100% up to €500
Max Bonus 500
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 35x(d+b)
Deposit Method Restrictions:
Skrill, PaySafeCard Ukash, Webmoney, Neteller
Country/Regional Restrictions:

Terms and Conditions

The Frank & Fred Welcome Bonus currently consists of a bonus of 100% up to €300 + 300 complimentary spins on Starburst over 10 days.

Different bonuses available depending on user country.

Complimentary spins are awarded at a rate of 10 per day for 30 days.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus and 35xwinnings for the complimentary spins.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum bet term associated with this bonus is €5.

There is no maximum win term associated with this bonus.

The bonus is cashable.

Deposits made using the following deposit methods are not eligible to receive this bonus:  Skrill, PaySafeCard Ukash, Webmoney or Neteller.

Only players from the following countries may claim the welcome bonus: Bulgaria, Croatia, Cyprus, Estonia, Finland, Germany, Greece, Ireland, Luxembourg, Malta, New Zealand, Norway, Romania, Slovakia and Sweden.

Bonus and associated winnings will expire 14 days from the date of being credited.

Game Weightings:

  • Slots* and other games: 100%
  • All table games: 10%
  • All Live Casino Games: 10%
  • Video pokers: 0%
  • Blood Suckers, Blood Suckers 2, Kings of Chicago, Simsalabim, The Wish Master: 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to €500
Try another casino
Value to Player for:
$17.91
Bonus Value
low roller
high
mid roller
high
high roller
high
superhigh roller
low

Payout Speed: 72 hours | 8 / 10


Frank & Fred state that withdrawals can take up to 72 hours to process.

Minimum Withdrawal - €20

Maximum Withdrawal - No listed maximum.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Trustly, Zimpler and PaySafeCard.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Frank & Fred Casino use Net Entertainment software for their instant play casino but do add in a selection of Microgaming games as well as games by: BetSoft, Evolution, Play 'N Go, NYX, Etreme Live Gaming, Yggdrasil and Kootac. Check out our Net Entertainment Software Review.

Game selections are as follows:

Instant

Table Games – 18

Slots – 1032

Video Poker – 18

Jackpot - 10

Customer Service | 10 / 10


Email Testing Record

  • January 2021 - 39 minutes.
  • June 2020 - 1 hour 54 minutes.
  • February 2019 - 47 hours and 53 minutes.

Licensing | 8 / 10


Frank&Fred hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Frank&Fred does not accept players from the following countries: Australia, Croatia, Czech Republic, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Hungary, Ireland, Netherlands, Netherlands Antilles, Portugal, Romania, Spain, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Details:

Email : [email protected]

Slots RTP


Frank & Fred Casino only provide the RTP for the games that have them inbuilt into their help files.

Comp Points


Frank & Fred have a 6 level VIP program - further details can be found on site.

Closing Thoughts


With a rapidly expanding profile, a high quality product and a commitment to transparency, Frank&Fred are very quickly rising to become one of the premium online operators.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Frank&Fred
Resolved

Frank&Fred - I'm now wait my withdrawal over one month

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Frank&Fred
Unresolved

Frank&Fred - Limit not working

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Frank&Fred
Declined

Frank&Fred - unfair confisication of deposit

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